Andy Chatburn Commercial Product & Proc Improvemnt Mgr at Royal Mail Group
You may be interested to hear - that every COM will be asked to complete a D2D Product Training Course very soon - some key upskilling and reminders of the key processes. We need to improve our D2D quality to grow the product and income.
If we eliminate 'returns' and deliver every item it also will have a big environmental benefit too. Understand it's difficult if failing walks - but our customers expect every item to be delivered and some units are doing this brilliantly. Just need all to understand this and introduce controls in order to do so.
P.S. Currently working on a short 'On Demand' video for all front line staff too!
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#Lost for words
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I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been. My BFF Clash The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
I have signed both our COMs up for this course.
They attempted to send 13 yorks of undelivered D2D back to the MC. The MC sent them straight back.
(I am struggling to find any environmental benefit in that.)
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
I have signed both our COMs up for this course.
They attempted to send 13 yorks of undelivered D2D back to the MC. The MC sent them straight back.
(I am struggling to find any environmental benefit in that.)
They'll always be sent straight back to the DO, RM brought that in a good few years ago
I have signed both our COMs up for this course.
They attempted to send 13 yorks of undelivered D2D back to the MC. The MC sent them straight back.
(I am struggling to find any environmental benefit in that.)
They'll always be sent straight back to the DO, RM brought that in a good few years ago
Obviously works differently in ni all do d2d returns are sent to mc.
As a new postie, just over 2 months now and I'm shocked we need to deliver this much rubbish. I also feel the way d2ds are setout on the frame can lead to delivery mistakes. I would have thought they be easier to deliver 1 or 2 streets at a time rather than missing some doors in the street due to the way the frame is setup.
As a new postie, just over 2 months now and I'm shocked we need to deliver this much rubbish. I also feel the way d2ds are setout on the frame can lead to delivery mistakes. I would have thought they be easier to deliver 1 or 2 streets at a time rather than missing some doors in the street due to the way the frame is setup.
This is what we’ve always done
no one in the office preps them in the frame
As a new postie, just over 2 months now and I'm shocked we need to deliver this much rubbish. I also feel the way d2ds are setout on the frame can lead to delivery mistakes. I would have thought they be easier to deliver 1 or 2 streets at a time rather than missing some doors in the street due to the way the frame is setup.
This is what we’ve always done no one in the office preps them in the frame
We do. In fact they tell us to put D2D in the frame FIRST, before any letters
As a new postie, just over 2 months now and I'm shocked we need to deliver this much rubbish. I also feel the way d2ds are setout on the frame can lead to delivery mistakes. I would have thought they be easier to deliver 1 or 2 streets at a time rather than missing some doors in the street due to the way the frame is setup.
This is what we’ve always done no one in the office preps them in the frame
We do. In fact they tell us to put D2D in the frame FIRST, before any letters
