Customs at Langley HWDC

[nikdam]

Please can someone help... I have an item stuck in Langley since 7-Nov, tracking UJ701732315CN https://parcelsapp.com/en/tracking/UJ701732315CN

Do you think I will ever receive this item, or should I cancel and re-order please?

Item is a garden hose pipe, so shouldn't be any battery related concerns. I had no idea I was ordering from China when purchased (thought it was a US company). Thankfully don't need to water garden at this time of year, but have been waiting to wash the car for over two months!

[TrueBlueTerrier]

The last scan was made by China Post so I would say its not certain that it has made it to the UK. Your best option is to contact the seller, or Amazon if you got it through them.

[secret55]

I also have problems with Langley,
Take a look at this and tell me what you think: https://parcelsapp.com/en/tracking/LP019893866GB
Any tips would be appriciated!
Thanks!

[DBC767]

It may not help a lot but I would use the Royal Mail link

Tracking no. LP019893866GB
https://www3.royalmail.com/track-your-i ... 19893866GB

It also gives you the linkto track in Poland when it reaches Poland

[secret55]

Thanks for the response!
I am not quiet sure it has left UK yet or if it is forgotten , as you can see it has already been sent twice?
On the polish site nothing is uppdated yet. Still I appreciate your response.

Cheers!

[DBC767]

I wouldn't read to much into whether it has left the UK twice, i'd keep an eye on the Polish website though as they are more likely to update when the parcel has reached Poland

If it did leave on the 31st it could still take a fortnight in normal circumstances so fingers crossed it will start moving soon

Although it is a pain I wouldn't worry to much, it would be nice if Royal Mail could track all the way but they don't bother

I honestly believe that the Royal status should be with drawn as they no longer deserve Royal in the title

[TrueBlueTerrier]

Although it is a pain I wouldn't worry to much, it would be nice if Royal Mail could track all the way but they don't bother
I honestly believe that the Royal status should be with drawn as they no longer deserve Royal in the title

In this case they did till it left Royal Mails control.

[inorman23]

I am from Hong Kong and also encountered the issue with the parcel stuck in Langley HWDC since 2-Jan-2021 with following status ( tracking number: RN584958203GB)

****************************************
We have received your item at LANGLEY HWDC, our international processing centre. Your item is being prepared for despatch overseas.
****************************************

The parcel is the Manchester United coins which I ordered in eBay and mail to Hong Kong.

Could anyone have an advice?

Thanks

[Snaggletooth]

It might be waiting for a flight, the numbers are reduced at the moment.

Or they might be trying to work out if coins are allowed in the mail to Hong Kong. Lots of countries ban or restrict them. I *think* they are allowed to HK, but frankly the page on RM's website is unreadable:

https://www.royalmail.com/sending/inter ... /hong-kong

[TrueBlueTerrier]

Coins, precious stones, jewellery and objects of gold, silver and platinum and other valuables must be sent by registered or insured service. However, articles of a total value exceeding 2,500 HK $ must be sent by insured service.

They may be checking to see if the items need to comply with the above Restriction, and if they are, then if it indeed does comply.

[Joannak83]

Can someone help me with my parcel from Poland RR323571931PL I believe is on Heathrow but not scanned since 2 months

[TrueBlueTerrier]

The last scan says no more scans are expected. There are many possible reasons why, but I think it's lost you need to contact the sender. There are delays on international mail - but I have not seen any from early November.

[Joannak83]

The last scan says no more scans are expected. There are many possible reasons why, but I think it's lost you need to contact the sender. There are delays on international mail - but I have not seen any from early November.

Many thanks for replying I contact sender and polish post office but they are not helpful and they said was sent

[Basti13]

Hello i need help with package to Lithuania RN354107153GB is stuck on i think is problem with CN22 i don`t add to package , how i can add now , is returned goods or how i can return to me fill CN22 form and send again ?
Updated on: Thursday 14 January
07:34am
Item Leaving the UK
LANGLEY HWDC

[Snaggletooth]

There is no way to recall a package once it has been sent. It is illegal, and even if that wasn’t the case, it would be very difficult to do.