DUPLICATE: Some of the duplicate leaflets delivered to Mr Hunt over a five week period
Royal Mail has started an investigation after a resident complained of duplicate advertising flyers being delivered through his letterbox along with his regular post.
Ian Hunt, of Branksome Grove, Shipley, said it was not the fact he was getting too many leaflets and flyers through the door, but the fact most were in duplicate.
“Companies are paying good money to have these leaflets printed and will be paying Royal Mail to deliver them.
“But I rarely get a single leaflet through the door. Most often there are two of the same, often more. This means that the company may be reaching less than half the addresses it is paying for. I have spoken to my neighbours and they say they often get duplicates delivered through the post too.
“It is not fair on businesses who are paying for a service they are not getting.
“I used to work for Morrisons at their head quarters until I retired three years ago.
“It is only since I retired that I have noticed how many duplicated leaflets, or junk mail, as people call it, comes through the door.
“My wife used to put them straight in the recycling bin if they were not of any interest.
“Morrisons has been among some of the duplicated leaflets I have had and I even phoned head office one day to tell them what was happening. I have been keeping all the leaflets posted through my letter box for the last five weeks. There was only one occasion when I got a single one. The rest were duplicated.
“I really think Royal Mail should do something about it.
“I guess in addition to the shocking value for money the businesses are getting there is probably a knock-on environmental impact. The responsible recycling households will transfer them straight to the recycle bin whilst others may not bother and finish in landfill.”
Farmfoods was one of the companies where Mr Hunt received more than one flyer and in two postal deliveries received six leaflets.
A spokesman for Farmfoods said they thanked Mr Hunt for alerting them to the problem and they would make their own investigations with Royal Mail.
A spokesman for Royal Mail said: “Royal Mail is investigating this matter and we would like to thank the customer for bringing this to our attention. All mail that we deliver is important to us, and we apologise for any inconvenience caused. Any customers with concerns about their mail can contact our Customer Services team via our website royalmail.com, via Twitter @RoyalMail or via phone on 03457 740 740”.
