DO I HAVE A CLAIM

[rumble1234]

ive been off with back problems and have recently discovered that if your over six foot that your supposed to be supplied with a trolley with a longer handle so it doesnt hit off your heels when you walk. i wasnt supplied with one so i have to turn my body and push the trolley back further so it doesnt hit the back of my feet.its a position that may have caused my hip and back pain. can anyone give me some advice on this matter please. thanks.

[Glenno]

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[TrueBlueTerrier]

ive been off with back problems and have recently discovered that if your over six foot that you're supposed to be supplied with a trolley with a longer handle so it doesn't hit off your heels when you walk. i wasn't supplied with one so i have to turn my body and push the trolley back further so it doesn't hit the back of my feet.its a position that may have caused my hip and back pain. can anyone give me some advice on this matter please. thanks.

Are you in the CWU if so see your rep and get the claim started.

[gluteus maximus]

As far as i am aware Royal Mail issued equipment will have gone through Usability Testing & Ergonomics. If equipment is made in addition to this as a reasonable adjustmant as to a persons height then it will be down to the employee to request this additional equipment. A duty of care has already been made by the employee as industry standard approval

Linking back and hip pain as a cause of action on the balance of probabilities will be hard to substantiate the trolley as a root cause