ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Help Needed

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
StefanLenga
Posts: 3
Joined: 29 Sep 2011, 22:04
Gender: Male

Help Needed

Post by StefanLenga »

Hello guys, i am wondering if any of you can help out here. this is my situation.


Me and my friend have recently bought a few things together, i have relieved the parts i bought to my address, and he bought and paid for the other items, he meant to put m address, but by accident used his default, he is away for 2 weeks, and the parcel is at the Depot. now he is more than happy for me to pick it up, and i am wondering if the following info is ok.


i have a picture of him with his debit card and national insurance card with some paper saying, "i give permission to stefan lenga to pick up my parcel,

i also have the order invoice from the website


and i can say exactly what is in there and its exact price,

if i show this to the man on duty, will that be enough to pick up the item


Many thanks for any help!
not me
Posts: 2735
Joined: 10 Aug 2007, 15:07
Gender: Female
Location: Uranus

Re: Help Needed

Post by not me »

read the red card
it tells you what ID is acceptable
User avatar
POSTMAN
SITE ADMINISTRATOR
Posts: 32628
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: Help Needed

Post by POSTMAN »

Moved to customer forum and deleted the other 3 threads that were the same.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
StefanLenga
Posts: 3
Joined: 29 Sep 2011, 22:04
Gender: Male

Re: Help Needed

Post by StefanLenga »

the card is in his house, but he wants me to get it as i need it, i have pictures of him with his insurance card and debit card, and my name next to it saying he wants me to pick it up/ is that not enough?/

thanks
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Help Needed

Post by IcanthelpthewayIam »

As long as you have his bank car, the red undelivered card and proof of your own identity ie passport or bank card you will be able to pick it up
StefanLenga
Posts: 3
Joined: 29 Sep 2011, 22:04
Gender: Male

Re: Help Needed

Post by StefanLenga »

i have it, but it isnt physical, he is away, and has sent me a picture, both his insurance and debit card are both fully readable along with a piece of paper with my name on it, the re slip is inside his house, which i cannot get, can he ring up and ask for me to be able to pick it up

many thanks
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Help Needed

Post by IcanthelpthewayIam »

StefanLenga wrote:i have it, but it isnt physical, he is away, and has sent me a picture, both his insurance and debit card are both fully readable along with a piece of paper with my name on it, the re slip is inside his house, which i cannot get, can he ring up and ask for me to be able to pick it up

many thanks
Nope going to need the originals and the red slip without it you won't get the items
mazza111
EX ROYAL MAIL
Posts: 877
Joined: 09 Mar 2010, 16:30
Gender: Female

Re: Help Needed

Post by mazza111 »

or go online to arrange redelivery to ur address (if it's in same area)
not me
Posts: 2735
Joined: 10 Aug 2007, 15:07
Gender: Female
Location: Uranus

Re: Help Needed

Post by not me »

StefanLenga wrote:the card is in his house, but he wants me to get it as i need it, i have pictures of him with his insurance card and debit card, and my name next to it saying he wants me to pick it up/ is that not enough?/

thanks

think about it
you have a picture of him
well who is that?how would a person in RM know who that was?
seriously people come in with all kinds of guff
the requirement for ID is to protect peoples items
jeanie
Posts: 71
Joined: 28 Aug 2010, 19:13
Gender: Male

Re: Help Needed

Post by jeanie »

You need something with the address on it that is the same as the address on the parcel!