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letter missing

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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jimjo16
Posts: 3
Joined: 08 Jan 2008, 12:36

letter missing

Post by jimjo16 »

hi my partners son posted a 2nd class letter on 16/5/10 never received it how do i go about checking what happened too it im in scotland

thanks
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Stormproof
Posts: 6116
Joined: 07 Jul 2007, 21:03
Gender: Female

Re: letter missing

Post by Stormproof »

There is no way of checking on what has happened to the letter. Royal Mail deal with millions of letter each day. The only way you can trace an item is with the Royal Mail Special Delivery service and as the letter is only a standard 2nd Class item you have better odds with winning the lottery than locating it.
So keep on moving, moving, moving your feet
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets

Illegitimi non carborundum
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Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: letter missing

Post by Lounge Lizard »

That's right, depending on its importance send it Special or Recorded Delivery or get a Certificate of Posting, but above all ensure it's properly addressed and bears the correct postage. :Very Happy
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baldrick
EX ROYAL MAIL
Posts: 5034
Joined: 13 Sep 2007, 23:37
Gender: Male

Re: letter missing

Post by baldrick »

You can get a form from a Post office Counter which asks for posting details (where and when posted,
description, addressee) and RM will try to find out what happened to it, but as the other replies have
said it's highly unlikely that it will be traced, and you will likely get a standard reply stating that Royal
Mail deals with millions of items daily and unfortunately some go astray.
You would not get any compensation unless you have a Certificate of Posting.
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jimjo16
Posts: 3
Joined: 08 Jan 2008, 12:36

Re: letter missing

Post by jimjo16 »

thanks for all the replies cheers
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