I am currently clearing out a lot of surplus items as a private seller on ebay.
I buy RM postage on ebay usually tracked 48/24, booked for collection the next day.
I am not a business customer with RM
I don't the option to have the label brought with the collection postman.
They don't bring a receipt.
i have had parcels get lost/delayed in the system, sit at local DO for a 48 hours before being scanned.
Not happy.
What can I do to get proof of collection?
I really don't need the stress of wondering when my parcels will shw as collected, and it would be nice for my customers to see the items tracking asap.
I presume the app will not be of use as I am buying labels through ebay?
Any suggestions?
Thanks.
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proof of postage for ebay booked collections?
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VOID1138
- Posts: 5
- Joined: 15 Oct 2024, 11:04
- Gender: Male
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: proof of postage for ebay booked collections?
I don’t think there is any link between the provision of a proof of posting and whether the item is tracked.
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VOID1138
- Posts: 5
- Joined: 15 Oct 2024, 11:04
- Gender: Male
Re: proof of postage for ebay booked collections?
No. But if an item is lost and I don't have any proof its been collected, I cannot claim...Snaggletooth wrote: ↑15 Oct 2024, 12:49I don’t think there is any link between the provision of a proof of posting and whether the item is tracked.
I get POP at the PO. Don't think its unreasoble to expect the same for a collection.
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Jefferson Starfish
- Posts: 902
- Joined: 12 Aug 2011, 15:32
- Gender: Female
- Location: Greendale DO
Re: proof of postage for ebay booked collections?
Do you get an email after your item has been collected?
If so, that is your receipt.
If so, that is your receipt.
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VOID1138
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- Gender: Male
Re: proof of postage for ebay booked collections?
Sporadically. Not for every parcel.Jefferson Starfish wrote: ↑15 Oct 2024, 15:08Do you get an email after your item has been collected?
If so, that is your receipt.
And not for ones there are issues with, conveniently.
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TopperGas
- Posts: 3444
- Joined: 13 Feb 2021, 22:46
- Gender: Male
Re: proof of postage for ebay booked collections?
Handover the parcels directly to the postie and make sure that they scan the label in your presence? Hopefully you should then get a text or email confirming the parcel has been collected.
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VOID1138
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- Gender: Male
Re: proof of postage for ebay booked collections?
Our posties are generally good. The do scan. they don't always show and if they do it can be 24 hours or more. I get say half through as emails.
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Jefferson Starfish
- Posts: 902
- Joined: 12 Aug 2011, 15:32
- Gender: Female
- Location: Greendale DO
Re: proof of postage for ebay booked collections?
Could it be the labels / barcodes aren't being printed clearly and so aren't scanning properly?
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VOID1138
- Posts: 5
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- Gender: Male
Re: proof of postage for ebay booked collections?
No. they are scanning.Jefferson Starfish wrote: ↑17 Oct 2024, 09:38Could it be the labels / barcodes aren't being printed clearly and so aren't scanning properly?
Nothing wrong with my printing.
Just shite RM system and our local DO manager.