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proof of postage for ebay booked collections?

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VOID1138
Posts: 5
Joined: 15 Oct 2024, 11:04
Gender: Male

proof of postage for ebay booked collections?

Post by VOID1138 »

I am currently clearing out a lot of surplus items as a private seller on ebay.
I buy RM postage on ebay usually tracked 48/24, booked for collection the next day.
I am not a business customer with RM
I don't the option to have the label brought with the collection postman.
They don't bring a receipt.
i have had parcels get lost/delayed in the system, sit at local DO for a 48 hours before being scanned.
Not happy.

What can I do to get proof of collection?

I really don't need the stress of wondering when my parcels will shw as collected, and it would be nice for my customers to see the items tracking asap.

I presume the app will not be of use as I am buying labels through ebay?

Any suggestions?

Thanks.
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: proof of postage for ebay booked collections?

Post by Snaggletooth »

I don’t think there is any link between the provision of a proof of posting and whether the item is tracked.
VOID1138
Posts: 5
Joined: 15 Oct 2024, 11:04
Gender: Male

Re: proof of postage for ebay booked collections?

Post by VOID1138 »

Snaggletooth wrote:
15 Oct 2024, 12:49
I don’t think there is any link between the provision of a proof of posting and whether the item is tracked.
No. But if an item is lost and I don't have any proof its been collected, I cannot claim...
I get POP at the PO. Don't think its unreasoble to expect the same for a collection.
Jefferson Starfish
Posts: 902
Joined: 12 Aug 2011, 15:32
Gender: Female
Location: Greendale DO

Re: proof of postage for ebay booked collections?

Post by Jefferson Starfish »

Do you get an email after your item has been collected?

If so, that is your receipt.
VOID1138
Posts: 5
Joined: 15 Oct 2024, 11:04
Gender: Male

Re: proof of postage for ebay booked collections?

Post by VOID1138 »

Jefferson Starfish wrote:
15 Oct 2024, 15:08
Do you get an email after your item has been collected?

If so, that is your receipt.
Sporadically. Not for every parcel.
And not for ones there are issues with, conveniently.
TopperGas
Posts: 3444
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: proof of postage for ebay booked collections?

Post by TopperGas »

Handover the parcels directly to the postie and make sure that they scan the label in your presence? Hopefully you should then get a text or email confirming the parcel has been collected.
VOID1138
Posts: 5
Joined: 15 Oct 2024, 11:04
Gender: Male

Re: proof of postage for ebay booked collections?

Post by VOID1138 »

TopperGas wrote:
16 Oct 2024, 18:57
Handover the parcels directly to the postie and make sure that they scan the label in your presence? Hopefully you should then get a text or email confirming the parcel
has been collected.
Our posties are generally good. The do scan. they don't always show and if they do it can be 24 hours or more. I get say half through as emails.
Jefferson Starfish
Posts: 902
Joined: 12 Aug 2011, 15:32
Gender: Female
Location: Greendale DO

Re: proof of postage for ebay booked collections?

Post by Jefferson Starfish »

Could it be the labels / barcodes aren't being printed clearly and so aren't scanning properly?
VOID1138
Posts: 5
Joined: 15 Oct 2024, 11:04
Gender: Male

Re: proof of postage for ebay booked collections?

Post by VOID1138 »

Jefferson Starfish wrote:
17 Oct 2024, 09:38
Could it be the labels / barcodes aren't being printed clearly and so aren't scanning properly?
No. they are scanning.

Nothing wrong with my printing.

Just shite RM system and our local DO manager.