ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Unsolicited emails from Success Factors

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
LouBarlow
Posts: 4709
Joined: 15 Oct 2007, 18:56

Re: Unsolicited emails from Success Factors

Post by LouBarlow »

Barnacle wrote:
11 Jun 2024, 10:43
This thread demonstrates the issue RM has in trying to drag the company into the future. They want to be nimble and use technology for mundane tasks and here we have people crying about being sent an automated email, which they were free to ignore until their shift started.
Well fair enough, but all emails will be ignored from this point on, as I’ve blocked the sender. I’m not sure I would equate expecting staff to do ‘homework’ on a Sunday morning, with dragging the company into the future, especially an exercise on harassment of all things.
Barnacle
Posts: 2899
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: Unsolicited emails from Success Factors

Post by Barnacle »

Pharox wrote:
11 Jun 2024, 16:32
Surely if it work related, its should have been communicated via the PDA? Then use RM's WTL time to complete/watch the video. Like everyone, I saw it, and binned it straight away. When I'm not at work, that's my time and not to be used to complete work related issues which can be done at the office.
It WAS flagged up on the PDA.

As far as I am aware, not one person has been asked or forced to do the thing in their own time.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
Pharox
Posts: 151
Joined: 23 Jun 2011, 16:18
Gender: Male

Re: Unsolicited emails from Success Factors

Post by Pharox »

Barnacle wrote:
11 Jun 2024, 16:41
It WAS flagged up on the PDA.
As far as I am aware, not one person has been asked or forced to do the thing in their own time.
Then why did the company send out the mass email?
funkflex55
Posts: 756
Joined: 04 Sep 2022, 22:58
Gender: Male

Re: Unsolicited emails from Success Factors

Post by funkflex55 »

luddite wrote:
11 Jun 2024, 14:34
Barnacle wrote:
11 Jun 2024, 10:43
This thread demonstrates the issue RM has in trying to drag the company into the future. They want to be nimble and use technology for mundane tasks and here we have people crying about being sent an automated email, which they were free to ignore until their shift started.
:Very Happy
Drag the company into the future.. :Very Happy
Nimble... :Very Happy
Outside of work I'm outside of work, full stop! I don't want to watch videos or engage in anyway. If I phone a manager outside of work hours they ignore me. The last time a manager phoned me whilst on annual leave I ignored him but when I returned to work tried to have a go at me and asked what I was doing that was so important! Having dinner with a sister not seen for 5 years.
I don't know anyone else who's employer sends emails on a Sunday morning and expects a response.
But hey ho I'm a Luddite.
Most managers at my office ignore messages even in work time. There's been some that barely speak to you in real life. Seems basic human decency is not a requirement to manage at RM and they wonder why morale is down
User avatar
Basildon Bond
Posts: 410
Joined: 21 Dec 2022, 19:21
Gender: Male

Re: Unsolicited emails from Success Factors

Post by Basildon Bond »

luddite wrote:
11 Jun 2024, 14:34
...I don't know anyone else who's employer sends emails on a Sunday morning and expects a response.
But hey ho I'm a Luddite.
I'll enlighten you... every mid- to high-level corporate job in the western world expects it. They officially deny it, but if you want to rise up higher - you better be responsive to emails. And if you're ok staying at your current level you will actually sink in real terms.

In my old life (I'm not an RM lifer like I have said before in posts) I had to be on 3am calls to the Japan office because of an issue and it was only noon there - you had to understand and deal with Japanese culture which is very different from UK culture. And I had to stay late because the Boston office needed my input during a meeting on specs. And I had to scramble to call meetings between the UK, US on a Sunday afternoon because a customer-facing system when down and needs a resolution ASAP - so I'm "working" 2pm and trying to get hold of some guys in Texas (Eastern Standard Time) and they are being called in either 10am their time (if it's GMT in the UK) or 9am (if it's BST - summertime) in the UK. And no I did not get paid. I did not whine "it's not my job" or "not in my contract" or "out of hours". I did not fold my arms and shrug and roll my eyes. If I was told I had a to present a slide deck covering recent system changes to D-level executives tomorrow I worked all night to have a polished presentation that ended with clear and smart decision criteria. I blo*dy well got stuck in and grafted. Because that was and is the job. Suck it up and extend yourself if you want to make the cut on the next round of redundancies and corporate takeovers.

If you have been a RM all or most of your working life. And if you haven't worked for a company with American work/life balance attitudes you have to accept you are completely shelter from a world and way of working you know absolutely nothing about and it would like knock you over as to what is expected.

Bit of a rant - nothing personal luddite :wink: but there is a world of work out there that would have some members on here crying that it's not acceptable but expected.
Barnacle
Posts: 2899
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: Unsolicited emails from Success Factors

Post by Barnacle »

Pharox wrote:
11 Jun 2024, 16:53
Barnacle wrote:
11 Jun 2024, 16:41
It WAS flagged up on the PDA.
As far as I am aware, not one person has been asked or forced to do the thing in their own time.
Then why did the company send out the mass email?
Because you have to do more than just check a box ✅ to say that you’ve read the message. The email contains a link which you click on in order to do the test.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
Barnacle
Posts: 2899
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: Unsolicited emails from Success Factors

Post by Barnacle »

LouBarlow wrote:
11 Jun 2024, 16:37
Barnacle wrote:
11 Jun 2024, 10:43
This thread demonstrates the issue RM has in trying to drag the company into the future. They want to be nimble and use technology for mundane tasks and here we have people crying about being sent an automated email, which they were free to ignore until their shift started.
Well fair enough, but all emails will be ignored from this point on, as I’ve blocked the sender. I’m not sure I would equate expecting staff to do ‘homework’ on a Sunday morning, with dragging the company into the future, especially an exercise on harassment of all things.
Are you alright? No one asked you to do anything outside of work hours.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
Barnacle
Posts: 2899
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: Unsolicited emails from Success Factors

Post by Barnacle »

Basildon Bond wrote:
11 Jun 2024, 16:56
luddite wrote:
11 Jun 2024, 14:34
...I don't know anyone else who's employer sends emails on a Sunday morning and expects a response.
But hey ho I'm a Luddite.
I'll enlighten you... every mid- to high-level corporate job in the western world expects it. They officially deny it, but if you want to rise up higher - you better be responsive to emails. And if you're ok staying at your current level you will actually sink in real terms.

In my old life (I'm not an RM lifer like I have said before in posts) I had to be on 3am calls to the Japan office because of an issue and it was only noon there - you had to understand and deal with Japanese culture which is very different from UK culture. And I had to stay late because the Boston office needed my input during a meeting on specs. And I had to scramble to call meetings between the UK, US on a Sunday afternoon because a customer-facing system when down and needs a resolution ASAP - so I'm "working" 2pm and trying to get hold of some guys in Texas (Eastern Standard Time) and they are being called in either 10am their time (if it's GMT in the UK) or 9am (if it's BST - summertime) in the UK. And no I did not get paid. I did not whine "it's not my job" or "not in my contract" or "out of hours". I did not fold my arms and shrug and roll my eyes. If I was told I had a to present a slide deck covering recent system changes to D-level executives tomorrow I worked all night to have a polished presentation that ended with clear and smart decision criteria. I blo*dy well got stuck in and grafted. Because that was and is the job. Suck it up and extend yourself if you want to make the cut on the next round of redundancies and corporate takeovers.

If you have been a RM all or most of your working life. And if you haven't worked for a company with American work/life balance attitudes you have to accept you are completely shelter from a world and way of working you know absolutely nothing about and it would like knock you over as to what is expected.

Bit of a rant - nothing personal luddite :wink: but there is a world of work out there that would have some members on here crying that it's not acceptable but expected.
:Applause :Applause
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
TopperGas
Posts: 3460
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: Unsolicited emails from Success Factors

Post by TopperGas »

Barnacle wrote:
11 Jun 2024, 10:43
This thread demonstrates the issue RM has in trying to drag the company into the future. They want to be nimble and use technology for mundane tasks and here we have people crying about being sent an automated email, which they were free to ignore until their shift started.
Not sure anybody is crying about anything, all posters are querying is why RM, without any warning or seeking our prior agreement, have suddenly started using our personal email addresses asking us to do training on our own mobiles. It wouldn't have taken a lot of effort to get our prior agreement.
luddite
Posts: 451
Joined: 06 May 2008, 20:24

Re: Unsolicited emails from Success Factors

Post by luddite »

Basildon Bond wrote:
11 Jun 2024, 16:56
luddite wrote:
11 Jun 2024, 14:34
...I don't know anyone else who's employer sends emails on a Sunday morning and expects a response.
But hey ho I'm a Luddite.
I'll enlighten you... every mid- to high-level corporate job in the western world expects it. They officially deny it, but if you want to rise up higher - you better be responsive to emails. And if you're ok staying at your current level you will actually sink in real terms.

In my old life (I'm not an RM lifer like I have said before in posts) I had to be on 3am calls to the Japan office because of an issue and it was only noon there - you had to understand and deal with Japanese culture which is very different from UK culture. And I had to stay late because the Boston office needed my input during a meeting on specs. And I had to scramble to call meetings between the UK, US on a Sunday afternoon because a customer-facing system when down and needs a resolution ASAP - so I'm "working" 2pm and trying to get hold of some guys in Texas (Eastern Standard Time) and they are being called in either 10am their time (if it's GMT in the UK) or 9am (if it's BST - summertime) in the UK. And no I did not get paid. I did not whine "it's not my job" or "not in my contract" or "out of hours". I did not fold my arms and shrug and roll my eyes. If I was told I had a to present a slide deck covering recent system changes to D-level executives tomorrow I worked all night to have a polished presentation that ended with clear and smart decision criteria. I blo*dy well got stuck in and grafted. Because that was and is the job. Suck it up and extend yourself if you want to make the cut on the next round of redundancies and corporate takeovers.

If you have been a RM all or most of your working life. And if you haven't worked for a company with American work/life balance attitudes you have to accept you are completely shelter from a world and way of working you know absolutely nothing about and it would like knock you over as to what is expected.

Bit of a rant - nothing personal luddite :wink: but there is a world of work out there that would have some members on here crying that it's not acceptable but expected.
Good for you mate, I couldn't give a f**k.
TopperGas
Posts: 3460
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: Unsolicited emails from Success Factors

Post by TopperGas »

Basildon Bond wrote:
11 Jun 2024, 16:56
luddite wrote:
11 Jun 2024, 14:34
...I don't know anyone else who's employer sends emails on a Sunday morning and expects a response.
But hey ho I'm a Luddite.
I'll enlighten you... every mid- to high-level corporate job in the western world expects it. They officially deny it, but if you want to rise up higher - you better be responsive to emails. And if you're ok staying at your current level you will actually sink in real terms.

In my old life (I'm not an RM lifer like I have said before in posts) I had to be on 3am calls to the Japan office because of an issue and it was only noon there - you had to understand and deal with Japanese culture which is very different from UK culture. And I had to stay late because the Boston office needed my input during a meeting on specs. And I had to scramble to call meetings between the UK, US on a Sunday afternoon because a customer-facing system when down and needs a resolution ASAP - so I'm "working" 2pm and trying to get hold of some guys in Texas (Eastern Standard Time) and they are being called in either 10am their time (if it's GMT in the UK) or 9am (if it's BST - summertime) in the UK. And no I did not get paid. I did not whine "it's not my job" or "not in my contract" or "out of hours". I did not fold my arms and shrug and roll my eyes. If I was told I had a to present a slide deck covering recent system changes to D-level executives tomorrow I worked all night to have a polished presentation that ended with clear and smart decision criteria. I blo*dy well got stuck in and grafted. Because that was and is the job. Suck it up and extend yourself if you want to make the cut on the next round of redundancies and corporate takeovers.

If you have been a RM all or most of your working life. And if you haven't worked for a company with American work/life balance attitudes you have to accept you are completely shelter from a world and way of working you know absolutely nothing about and it would like knock you over as to what is expected.

Bit of a rant - nothing personal luddite :wink: but there is a world of work out there that would have some members on here crying that it's not acceptable but expected.
Unless you were grossly underpaid in your previous job I'm guessing you were on £100K+ and most likely had a decent company car and a iPhone were you had access to a company email account etc, it's hardly comparable to earning just over the minimum wage at RM and making do with a cheap 3 year old Android phone which struggles to last a full day on one charge and all you can access is the one personal email account.
Barnacle
Posts: 2899
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: Unsolicited emails from Success Factors

Post by Barnacle »

TopperGas wrote:
11 Jun 2024, 18:39
Barnacle wrote:
11 Jun 2024, 10:43
This thread demonstrates the issue RM has in trying to drag the company into the future. They want to be nimble and use technology for mundane tasks and here we have people crying about being sent an automated email, which they were free to ignore until their shift started.
Not sure anybody is crying about anything, all posters are querying is why RM, without any warning or seeking our prior agreement, have suddenly started using our personal email addresses asking us to do training on our own mobiles. It wouldn't have taken a lot of effort to get our prior agreement.
You don’t have to do it on your mobile or your pc. You can do it on theirs. You don’t have to do it in your free time, you can do it in work time.

This is part of a campaign so it’s the first of several.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
Tman
Posts: 4135
Joined: 21 Oct 2007, 09:57

Re: Unsolicited emails from Success Factors

Post by Tman »

And that's it in a nutshell Toppergas. Big asks require big remuneration, but even though those days (if the ever existed) are over he still thinks he's on the corporate ladder?
You're not paid enough to do work outside of your hours no matter what they do in Texas at the weekends.
LouBarlow
Posts: 4709
Joined: 15 Oct 2007, 18:56

Re: Unsolicited emails from Success Factors

Post by LouBarlow »

Barnacle wrote:
11 Jun 2024, 17:00
LouBarlow wrote:
11 Jun 2024, 16:37
Barnacle wrote:
11 Jun 2024, 10:43
This thread demonstrates the issue RM has in trying to drag the company into the future. They want to be nimble and use technology for mundane tasks and here we have people crying about being sent an automated email, which they were free to ignore until their shift started.
Well fair enough, but all emails will be ignored from this point on, as I’ve blocked the sender. I’m not sure I would equate expecting staff to do ‘homework’ on a Sunday morning, with dragging the company into the future, especially an exercise on harassment of all things.
Are you alright? No one asked you to do anything outside of work hours.
I’m fine. Have you read the email?
You have items in your SuccessFactors learning plan that are due for completion and which now require your attention - Please note this relates to the following courses:

- (Understanding and preventing sexual harassment - mobile only
) that is due on 28/06/2024 23:59 Europe/London
A copy of this email has also been sent to your line manager for information.

For Success Factors Learning guidance and support, please visit our Help & Advice area
Items in your learning plan that NOW require my attention. It isn’t saying ‘do it in your work hours’ it is deliberately framed in an intimidating manner.

And I say again. I received this sunday morning.
Barnacle
Posts: 2899
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: Unsolicited emails from Success Factors

Post by Barnacle »

LouBarlow wrote:
11 Jun 2024, 19:35
Barnacle wrote:
11 Jun 2024, 17:00
LouBarlow wrote:
11 Jun 2024, 16:37
Barnacle wrote:
11 Jun 2024, 10:43
This thread demonstrates the issue RM has in trying to drag the company into the future. They want to be nimble and use technology for mundane tasks and here we have people crying about being sent an automated email, which they were free to ignore until their shift started.
Well fair enough, but all emails will be ignored from this point on, as I’ve blocked the sender. I’m not sure I would equate expecting staff to do ‘homework’ on a Sunday morning, with dragging the company into the future, especially an exercise on harassment of all things.
Are you alright? No one asked you to do anything outside of work hours.
I’m fine. Have you read the email?
You have items in your SuccessFactors learning plan that are due for completion and which now require your attention - Please note this relates to the following courses:

- (Understanding and preventing sexual harassment - mobile only
) that is due on 28/06/2024 23:59 Europe/London
A copy of this email has also been sent to your line manager for information.

For Success Factors Learning guidance and support, please visit our Help & Advice area
Items in your learning plan that NOW require my attention. It isn’t saying ‘do it in your work hours’ it is deliberately framed in an intimidating manner.

And I say again. I received this sunday morning.
Yes I read it. I did the course thing. It was entirely painless. I have no idea why you are at all bothered. It literally states that you have until the 28th to do it.

If it bothers you that much just don’t do it.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’