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Scanning passports in to core route?
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postmanzach
- Posts: 515
- Joined: 18 Jul 2011, 15:01
- Gender: Male
Scanning passports in to core route?
Ours get scanned ready for delivery in the special locker, so Is it really necessary for them to need a second scan to core route?
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ted_e_bear
- Posts: 4078
- Joined: 03 Sep 2012, 19:37
- Gender: Male
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12137
- Joined: 12 Nov 2008, 17:03
- Gender: Male
Re: Scanning passports in to core route?
Probably so they know who took them out so they know who to talk to if anything goes wrong. Think RM consider it to be a really big contract
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postmanzach
- Posts: 515
- Joined: 18 Jul 2011, 15:01
- Gender: Male
Re: Scanning passports in to core route?
Yes I know it’s a big contract but seeing as they are assigned to us and scanned in by the phg with our specials which we don’t scan to our core route wondering why I been told I need to scan them in. I do it no problem but doesn’t seem necessary.. but then this is Royal Mail…
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Barnacle
- Posts: 2892
- Joined: 13 Dec 2022, 16:58
- Gender: Female
- Location: Earth
Re: Scanning passports in to core route?
They are Tracked items so yes, you do have to scan them to your core route along with everything else that is tracked.postmanzach wrote: ↑16 Apr 2024, 09:34Ours get scanned ready for delivery in the special locker, so Is it really necessary for them to need a second scan to core route?
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
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postmanzach
- Posts: 515
- Joined: 18 Jul 2011, 15:01
- Gender: Male
Re: Scanning passports in to core route?
Say you scanned allBarnacle wrote: ↑16 Apr 2024, 13:06They are Tracked items so yes, you do have to scan them to your core route along with everything else that is tracked.postmanzach wrote: ↑16 Apr 2024, 09:34Ours get scanned ready for delivery in the special locker, so Is it really necessary for them to need a second scan to core route?
Your tracked and send to cloud then get given a missorted tracked. You go on indoor and click ready for delivery so that it is scanned in, so if it’s scanned in ready for delivery by the ph g it doesn’t necessarily need another scan? Just helpful to see on pda.
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Barnacle
- Posts: 2892
- Joined: 13 Dec 2022, 16:58
- Gender: Female
- Location: Earth
Re: Scanning passports in to core route?
If you don’t scan a Tracked to core route, the customer doesn’t receive the email/message letting them know that their tat is out for delivery. That’s the crime that occurs if you don’t scan.postmanzach wrote: ↑16 Apr 2024, 14:04Say you scanned allBarnacle wrote: ↑16 Apr 2024, 13:06They are Tracked items so yes, you do have to scan them to your core route along with everything else that is tracked.postmanzach wrote: ↑16 Apr 2024, 09:34Ours get scanned ready for delivery in the special locker, so Is it really necessary for them to need a second scan to core route?
Your tracked and send to cloud then get given a missorted tracked. You go on indoor and click ready for delivery so that it is scanned in, so if it’s scanned in ready for delivery by the ph g it doesn’t necessarily need another scan? Just helpful to see on pda.
Another thing is that area managers seem to have some sort of league table for items scanned correctly. They probably get a bonus related to it. So that’s why they want you to scan everything religiously.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
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Seymour Buts
- Posts: 1148
- Joined: 22 Jun 2017, 20:17
- Gender: Male
Re: Scanning passports in to core route?
Do they scan them? Ours don't I'm fairly sure.
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LouBarlow
- Posts: 4709
- Joined: 15 Oct 2007, 18:56
Re: Scanning passports in to core route?
If the locker scans them you don’t have to. Our managers don’t even seem that fussed about scanning regular tracked in the morning. As long as we always get the doorstep scan, that is what they seem to be focussed on. I scan everything with a barcode in, except for any items in the locker.postmanzach wrote: ↑16 Apr 2024, 09:34Ours get scanned ready for delivery in the special locker, so Is it really necessary for them to need a second scan to core route?
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kazardaimenu
- Posts: 1391
- Joined: 13 Apr 2022, 19:11
- Gender: Male
Re: Scanning passports in to core route?
Locker staff should scan these.
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Barnacle
- Posts: 2892
- Joined: 13 Dec 2022, 16:58
- Gender: Female
- Location: Earth
Re: Scanning passports in to core route?
The locker scan is a scan to show that the item has been received by the delivery office. Your scan to core route is to show that the item is out for delivery.
So yes, you do scan ANY tracked items to core route.
So yes, you do scan ANY tracked items to core route.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
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abuch1980
- Posts: 226
- Joined: 13 Dec 2011, 12:30
- Gender: Male
Re: Scanning passports in to core route?
Scan everything even Specials it will help you see what you got in your HCT or van. Our locker doesn't do any scan to passports never been told to.
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mjd24
- Posts: 1406
- Joined: 11 May 2008, 18:48
Re: Scanning passports in to core route?
So many in my office don’t bother scanning to core route and no one ever gets a talking to or anything.
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Barnacle
- Posts: 2892
- Joined: 13 Dec 2022, 16:58
- Gender: Female
- Location: Earth
Re: Scanning passports in to core route?
I don’t understand this because managers are bollocked if the scanning is not done and they keep figures on the number unscanned and are incentivised to drive that number down.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
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Kenfandango
- Posts: 694
- Joined: 19 Oct 2021, 16:40
- Gender: Male
Re: Scanning passports in to core route?
When in the locker I have had to scan passports into specific routes along with the specials, though I'm very aware that all DOs are run slightly differently!