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Royal Mail on Twitter and moaning customers..
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twoloops
- Posts: 2031
- Joined: 24 May 2017, 20:52
- Gender: Male
- Location: Sheffield
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SMS1969
- Posts: 1015
- Joined: 28 Jun 2021, 11:36
- Gender: Male
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kazardaimenu
- Posts: 1391
- Joined: 13 Apr 2022, 19:11
- Gender: Male
Re: Royal Mail on Twitter and moaning customers..
Some of those bristles actively push beck on the mail, especially it seems the ones at floor or head height so you have to two hand it. Lucky they got their letter at all.
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kazardaimenu
- Posts: 1391
- Joined: 13 Apr 2022, 19:11
- Gender: Male
Re: Royal Mail on Twitter and moaning customers..
Some houses with the electric cars are becoming hazardous, black wires hung about a foot off the ground in some cases. If they want us delivering after dark there could be serious injuries.
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EdRush
- Posts: 123
- Joined: 19 Oct 2016, 20:18
- Gender: Male
Re: Royal Mail on Twitter and moaning customers..
To prevent complaints about damaged mail, I suggest that if the letterbox is blocked, covered over, or interferes with the letters in any way, then said letterbox is not fit for purpose
Try calling on the house, and if no answer - mark the letters as inaccessible and move on to the next house
Try calling on the house, and if no answer - mark the letters as inaccessible and move on to the next house
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LouBarlow
- Posts: 4709
- Joined: 15 Oct 2007, 18:56
Re: Royal Mail on Twitter and moaning customers..
Personally I think you are in your right to kill mail off you can’t deliver. Just mark it as inaccessible and move on. We don’t have time to knock for letters.
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Basildon Bond
- Posts: 410
- Joined: 21 Dec 2022, 19:21
- Gender: Male
Re: Royal Mail on Twitter and moaning customers..
Anyone else faced with houses that think it's a great idea to cover their front door with a great big bow and cover the letterbox?
Example:

Example:
You do not have the required permissions to view the files attached to this post.
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kazardaimenu
- Posts: 1391
- Joined: 13 Apr 2022, 19:11
- Gender: Male
Re: Royal Mail on Twitter and moaning customers..
One on my round right now. Mark it inaccessible and move on. Maybe they can have their mail in January for a treat but we don’t have time to scan every item and knock every door.Basildon Bond wrote: ↑09 Dec 2023, 16:16Anyone else faced with houses that think it's a great idea to cover their front door with a great big bow and cover the letterbox?
Example:
bow.jpg
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postslippete
- Posts: 4188
- Joined: 14 Jul 2014, 16:27
- Gender: Male
Re: Royal Mail on Twitter and moaning customers..
Oh ffs can't they manage to pull the flap down themselves?? Had a jobsworth yesterday who gave me a letter that was addressed for next door. It often happens when I'm flicking through a few days of mail. He was barely one metre away from posting it in the right letterbox himself but instead decided to shout me over from 400 yards away for me to post it instead.
On the face of it, shareholder value is the dumbest idea in the world.
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WalkerX
- Posts: 422
- Joined: 20 Feb 2021, 22:31
- Gender: Male
Re: Royal Mail on Twitter and moaning customers..
I had one yesterday that actually catapulted the letter back out of the letterbox.kazardaimenu wrote: ↑09 Dec 2023, 05:23Some of those bristles actively push beck on the mail, especially it seems the ones at floor or head height so you have to two hand it. Lucky they got their letter at all.
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Sean06
- Posts: 2456
- Joined: 20 Nov 2023, 16:50
- Gender: Male
Re: Royal Mail on Twitter and moaning customers..
Maybe they don't talk to each other.also surely how did you hear them from 400 yards awaypostslippete wrote: ↑09 Dec 2023, 16:58Oh ffs can't they manage to pull the flap down themselves?? Had a jobsworth yesterday who gave me a letter that was addressed for next door. It often happens when I'm flicking through a few days of mail. He was barely one metre away from posting it in the right letterbox himself but instead decided to shout me over from 400 yards away for me to post it instead.
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postslippete
- Posts: 4188
- Joined: 14 Jul 2014, 16:27
- Gender: Male
Re: Royal Mail on Twitter and moaning customers..
I should imagine most of the customer complaints actually relate to the non-delivery of items, especially mail. A few of my customers have noticed that they don't get post for a week and then half a dozen letters at once.
On the face of it, shareholder value is the dumbest idea in the world.
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yellowbelly
- Posts: 3713
- Joined: 23 Jun 2015, 15:51
- Gender: Male
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twoloops
- Posts: 2031
- Joined: 24 May 2017, 20:52
- Gender: Male
- Location: Sheffield
Re: Royal Mail on Twitter and moaning customers..
The poor postie must have been soaked, just joys of having to work between Christmas & New Year while everybody else is down the pub or watching Netflix 
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12140
- Joined: 12 Nov 2008, 17:03
- Gender: Male
Re: Royal Mail on Twitter and moaning customers..
That'll be someone collecting stuff from the DO from now on (when the postie starts carding anything that doesn't go through the letter box really easily