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Customer collections 5 items?

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
postieblueshirt
Posts: 1241
Joined: 01 Oct 2019, 22:05
Gender: Male

Customer collections 5 items?

Post by postieblueshirt »

Is the 5 item limit per household a thing of the past one guy in ours had 12 to pick up from one address.or was he at the wind up??
yellowbelly
Posts: 3713
Joined: 23 Jun 2015, 15:51
Gender: Male

Re: Customer collections 5 items?

Post by yellowbelly »

No limit now, but RM website says if the customer has more than 20 items they should look at getting a business account.
yubin282
Posts: 990
Joined: 25 Jul 2014, 19:18
Gender: Male

Re: Customer collections 5 items?

Post by yubin282 »

I collected a "medium sized parcel" the other day - 35cm x 35cm x 35cm.
yellowbelly
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Gender: Male

Re: Customer collections 5 items?

Post by yellowbelly »

yubin282 wrote:
06 Jan 2022, 11:43
I collected a "medium sized parcel" the other day - 35cm x 35cm x 35cm.
Medium now up to:

20kg 61cm 46cm 46cm
wookie
Posts: 319
Joined: 30 Dec 2011, 12:38
Gender: Male

Re: Customer collections 5 items?

Post by wookie »

I collected 18, 10 from 1 address. And I also left a row of my frame. I have never seen so much mail left in frames in 30+ years.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12140
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Customer collections 5 items?

Post by SpacePhoenix »

yellowbelly wrote:
06 Jan 2022, 19:20
yubin282 wrote:
06 Jan 2022, 11:43
I collected a "medium sized parcel" the other day - 35cm x 35cm x 35cm.
Medium now up to:

20kg 61cm 46cm 46cm
RM website is wrong, it's a 30Kg limit for Tracked
yellowbelly
Posts: 3713
Joined: 23 Jun 2015, 15:51
Gender: Male

Re: Customer collections 5 items?

Post by yellowbelly »

SpacePhoenix wrote:
06 Jan 2022, 20:00
yellowbelly wrote:
06 Jan 2022, 19:20
yubin282 wrote:
06 Jan 2022, 11:43
I collected a "medium sized parcel" the other day - 35cm x 35cm x 35cm.
Medium now up to:

20kg 61cm 46cm 46cm
RM website is wrong, it's a 30Kg limit for Tracked
Your answer is out of context with the thread, we're talking about a 'medium' parcel here on COLOD - it's 20kg max.
We (deliveries) wouldn't collect over 20kg.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12140
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Customer collections 5 items?

Post by SpacePhoenix »

yellowbelly wrote:
09 Jan 2022, 09:34
SpacePhoenix wrote:
06 Jan 2022, 20:00
yellowbelly wrote:
06 Jan 2022, 19:20
yubin282 wrote:
06 Jan 2022, 11:43
I collected a "medium sized parcel" the other day - 35cm x 35cm x 35cm.
Medium now up to:

20kg 61cm 46cm 46cm
RM website is wrong, it's a 30Kg limit for Tracked
Your answer is out of context with the thread, we're talking about a 'medium' parcel here on COLOD - it's 20kg max.
We (deliveries) wouldn't collect over 20kg.
"Small", "Medium" and "Large" don't really exist, only large and small, small being anything that can fit into a DBF. Don't know what the size limit is for items going through a PSM but I'd imagine that it will eventually become the threshold between small and large
Jefferson Starfish
Posts: 903
Joined: 12 Aug 2011, 15:32
Gender: Female
Location: Greendale DO

Re: Customer collections 5 items?

Post by Jefferson Starfish »

The categories for sending items in the UK are:

Letter up to 100g
Large Letter up to 750g
Small Parcel up to 2kg
Medium Parcel up to 20kg
Tube up to 20kg
Large parcel up to 30kg goes with Parcelforce.

International is similar except there is no medium parcel category.

How mail centres deal with them is irrelevant.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12140
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Customer collections 5 items?

Post by SpacePhoenix »

Jefferson Starfish wrote:
09 Jan 2022, 11:08
The categories for sending items in the UK are:

Letter up to 100g
Large Letter up to 750g
Small Parcel up to 2kg
Medium Parcel up to 20kg
Tube up to 20kg
Large parcel up to 30kg goes with Parcelforce.

International is similar except there is no medium parcel category.

How mail centres deal with them is irrelevant.
The weight limit for Tracked went up from 20Kg to 30Kg back in October 2018 and hasn't been lowered since
Jefferson Starfish
Posts: 903
Joined: 12 Aug 2011, 15:32
Gender: Female
Location: Greendale DO

Re: Customer collections 5 items?

Post by Jefferson Starfish »

SpacePhoenix wrote:
09 Jan 2022, 12:19
Jefferson Starfish wrote:
09 Jan 2022, 11:08
The categories for sending items in the UK are:

Letter up to 100g
Large Letter up to 750g
Small Parcel up to 2kg
Medium Parcel up to 20kg
Tube up to 20kg
Large parcel up to 30kg goes with Parcelforce.

International is similar except there is no medium parcel category.

How mail centres deal with them is irrelevant.
The weight limit for Tracked went up from 20Kg to 30Kg back in October 2018 and hasn't been lowered since
That may or may not be the case for large customers, but for Joe Public and that means for Parcel/Customer Collections which this thread is about, it's up to 20kg for RM.
https://send.royalmail.com/
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12140
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Customer collections 5 items?

Post by SpacePhoenix »

Jefferson Starfish wrote:
09 Jan 2022, 12:23
SpacePhoenix wrote:
09 Jan 2022, 12:19
Jefferson Starfish wrote:
09 Jan 2022, 11:08
The categories for sending items in the UK are:

Letter up to 100g
Large Letter up to 750g
Small Parcel up to 2kg
Medium Parcel up to 20kg
Tube up to 20kg
Large parcel up to 30kg goes with Parcelforce.

International is similar except there is no medium parcel category.

How mail centres deal with them is irrelevant.
The weight limit for Tracked went up from 20Kg to 30Kg back in October 2018 and hasn't been lowered since
That may or may not be the case for large customers, but for Joe Public and that means for Parcel/Customer Collections which this thread is about, it's up to 20kg for RM.
https://send.royalmail.com/
Don't think PF will have the capacity so in practice you're liable to get 30Kg ones. PF have been offloading stuff to RM for over a year
Jefferson Starfish
Posts: 903
Joined: 12 Aug 2011, 15:32
Gender: Female
Location: Greendale DO

Re: Customer collections 5 items?

Post by Jefferson Starfish »

SpacePhoenix wrote:
09 Jan 2022, 12:40
Jefferson Starfish wrote:
09 Jan 2022, 12:23
SpacePhoenix wrote:
09 Jan 2022, 12:19
Jefferson Starfish wrote:
09 Jan 2022, 11:08
The categories for sending items in the UK are:

Letter up to 100g
Large Letter up to 750g
Small Parcel up to 2kg
Medium Parcel up to 20kg
Tube up to 20kg
Large parcel up to 30kg goes with Parcelforce.

International is similar except there is no medium parcel category.

How mail centres deal with them is irrelevant.
The weight limit for Tracked went up from 20Kg to 30Kg back in October 2018 and hasn't been lowered since
That may or may not be the case for large customers, but for Joe Public and that means for Parcel/Customer Collections which this thread is about, it's up to 20kg for RM.
https://send.royalmail.com/
Don't think PF will have the capacity so in practice you're liable to get 30Kg ones. PF have been offloading stuff to RM for over a year
I would hope that customers wanting a collection will automatically get one from the relevant carrier, i.e RM or PF, when they input the weight of their parcel. :hmmmm

PF may well offload larger/heavier parcels to RM to deliver, but we're not talking about deliveries!
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12140
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Customer collections 5 items?

Post by SpacePhoenix »

Jefferson Starfish wrote:
09 Jan 2022, 13:40
I would hope that customers wanting a collection will automatically get one from the relevant carrier, i.e RM or PF, when they input the weight of their parcel. :hmmmm
I think it'll be down to how much a 30Kg parcel is for PF compared with other couriers. If it's really expensive then I think RM would rather it stay with RM rather than risk losing traffic to other couriers
wallan
Posts: 498
Joined: 09 Apr 2012, 08:12
Gender: Male

Re: Customer collections 5 items?

Post by wallan »

If i rember corectly when introducted the Max weight of 2nd class items was about 2lbs , over that it was either 1st cl or parcel