Lloydsdirect's 24-hour Royal Mail delivery service now available across England

[TrueBlueTerrier]

https://www.chemistanddruggist.co.uk/CD ... ss-England

Available across “virtually all” Lloydspharmacy branches in England, the service allows patients to order and receive their repeat and acute prescriptions more quickly than they were able to under the previous Lloydsdirect delivery service.

Under the service, Royal Mail can deliver standard medicines in 48 hours, while refrigerated and controlled medicines can be posted to patients in just 24 hours, Lloydspharmacy wrote on its website.

In March, Lloydspharmacy partnered with Royal Mail to pilot the service for three months, making it available to patients in London and some parts of south east England.

Following the trial’s completion, the multiple told C+D in June that it was reviewing the results and deciding next steps.

A spokesperson for Lloydspharmacy told C+D last week (November 12) that the pilot “has been successful” and the service “is now available across virtually all our stores in England”.

In-branch delivery still an option

Patients can still select same-day collection from a Lloydspharmacy branch – a function the multiple added to its Lloydsdirect app last year.

“With this service, customers can order via the Lloydsdirect app, and can select delivery via Royal Mail or collect from a local Lloydspharmacy store,” the Lloydspharmacy spokesperson told C+D.

The pilot means that prescriptions fulfilled the night before can be handed over to Royal Mail in the early hours of the morning and be delivered to the customer later that same day.

When the pilot launched, Lloydsdirect and Royal Mail said it paved “the way for a same-day delivery service covering morning orders for urgent medication”.

When the pilot launched, Lloydspharmacy said it expected those “same-day” deliveries to account initially “for about 0.5% of our daily dispatches, so we are operating within a safe capacity that does not impact our other services”.

C+D has approached Lloydspharmacy for comment on its current dispatch capacity.

In July 2020, Lloydspharmacy announced it was partnering with Deliveroo to deliver a range of over-the-counter (OTC) medicines and healthcare products to patients. Initially available from 16 Lloydspharmacy premises, it was anticipated to later expand to a further 24 branches across the UK.

A Lloydspharmacy spokesperson told C+D last week that this service is now available from 37 branches.

“We’re now looking to expand the rollout to around 100 stores in the coming months”, the spokesperson added.

Superdrug launched a new rapid delivery service last week, which allows the company to complete orders for a range of health and beauty products within just two hours.

Meanwhile, in August Boots made nearly 100 OTC medicines available for delivery via Deliveroo.

Earlier this year, Lloyds Echo rebranded to Lloydsdirect “to reflect how the business has evolved”.

[SpacePhoenix]

Can't see it happening when DOs are short of staff as it is

[Norfolk 'N' Chance]

Yippie! More LAT's and tracked for me! I feel a 10hr shift coming my way soon....

[spen]

Just clear the tracked,specials and the medicines

[Clappedoutpostie]

Yippie! More LAT's and tracked for me! I feel a 10hr shift coming my way soon....

How long are the LAT’s taking per duty at yours, they have got really busy up here.

[Norfolk 'N' Chance]

Yippie! More LAT's and tracked for me! I feel a 10hr shift coming my way soon....

How long are the LAT’s taking per duty at yours, they have got really busy up here.

Its variable on average Im doing 120 miles a day and typically 40 -70 drops. Monday was tough i had over 90 and did almost 170 miles, Total shift from clocking on at the DO, driving to the MC to pick up the LAT's, delivering and then back to the DO, 9hrs 20 mins.

Today 6hrs but I had some extras that had been left at the DO from some of the walks.

[SpacePhoenix]

The pilot means that prescriptions fulfilled the night before can be handed over to Royal Mail in the early hours of the morning and be delivered to the customer later that same day.

In some areas it might happen, in others it won't make it in time to make the final dispatch. Like the rest of LAT stuff, the LAT offices will have to send vans to collect it from the MC

[Norfolk 'N' Chance]

The pilot means that prescriptions fulfilled the night before can be handed over to Royal Mail in the early hours of the morning and be delivered to the customer later that same day.

In some areas it might happen, in others it won't make it in time to make the final dispatch. Like the rest of LAT stuff, the LAT offices will have to send vans to collect it from the MC

Thats the way my DO operates already, I clock on at the DO and then drive about 45 mins to the MC, collect and scan the LAT's (around 11.15) and then drive back towards the DO, delivering any of the outer lying ones on the way. If the LAT's are delivered they dont arrive until around 14.00 and starting that late for rurals is a pain at this time of the year as hardly anyone has property names that you can read, let alone be illuminated!

[wallan]

Most Local Chemists provide a Same Day Delivery Service for Perscripsions , when you order from The Health Centre, you nominate a chemist , they collect it make it up & if Req deliver it Free Of Charge the same day , usually up to 8pm