Hello, there,
Could anyone give me an idea of how long "return to sender" packages are taking at the moment?
I sent a package which unfortunately was tracked as refused, although the recipient disputed this. Tracking is showing that it is in the national Returns Centre (Belfast? ) dated 10.12.2020. There is nothing of great monetary value in the package but there is a cross stich I made for my first grandchild and would really like it to be returned to me. I understand things are taking a lot longer with present circumstances but reading on the website that items are only kept for 18 days it concerns me that I may not get it back.
Is there anything I can do or is it just a matter of wait and see.
Thank you to all you posties out there for the job you do, our regular postie is a lovely polite guy.
Thanks.
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Return to sender
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For help with tracking please see...HERE
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Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Return to sender
Even before Covid & Christmas 6-8 weeks was normal processing time at NRC.
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DJC
- Posts: 2
- Joined: 14 Jan 2021, 14:37
- Gender: Female
Re: Return to sender
Many thanks for the reply,
Unbelievably the parcel was returned to me tonight at 5pm!
Unbelievably the parcel was returned to me tonight at 5pm!