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Postby smokerjim »
Customer wrote:
davidessex wrote:in reply to escortmk1.. i have every sympathy with your reasons for using dhl... however , have you stopped to think what price you would pay if royal mail didn,t exist, or went private. are any of our privatised utilities ect any more reliable or cheaper than they were under public ownership ?
Yes - telecoms but this is an exception.
Withoubt doubt every other privatisation has been a f*****g disaster to both the customer and employee.
What about the employers ( L & C & HMG, in this case )? Well they get to ride off into the sunset, with more money than Bill Gates in their collective pockets, so that's alright then, and I'm sure you will agree, a compelling reason to hurry up and get on with privatising RM before Gordon gets voted out!
:lfo :cfo
I don't suppose your mouth bleeds every 28 days, does it?
Mail delivery; those that can, do, those that can't, MANAGE!
im using my husbunds profile whos is a postie i work for bt we use hdl and let me tell you they are cr-p the amount of customers that ring us and say that there equipment has not arrived is every other one when we used rm we could ring them and find out if its delayed and they would go over the top to help but hdl nah wont speak to us advisors and when a customer rings they are rude but there is an old saying you get what you pay for and pay peanuts get monkeys .
pcb wrote:im using my husbunds profile whos is a postie i work for bt we use hdl and let me tell you they are cr-p the amount of customers that ring us and say that there equipment has not arrived is every other one when we used rm we could ring them and find out if its delayed and they would go over the top to help but hdl nah wont speak to us advisors and when a customer rings they are rude but there is an old saying you get what you pay for and pay peanuts get monkeys .
Just as a matter of interest pcbs' missus - do you know what the price difference is?
sorry we arnt privi to that info except rm are proberly more expensive but you DO get a better service and im not just saying that cause ole mans a postie you should listen to what we get called because they havnt got equipment lol
pcb wrote:sorry we arnt privi to that info except rm are proberly more expensive but you DO get a better service and im not just saying that cause ole mans a postie you should listen to what we get called because they havnt got equipment lol
I can only assume they are the modems and home hubs that we don't get any more. In fairness to both us and DHL, the addressing left a lot to be desired and I don't know who was to blame for that but the bar coding was sometimes illegible to our machines and had to be manually inserted.
pcb wrote:sorry we arnt privi to that info except rm are proberly more expensive but you DO get a better service and im not just saying that cause ole mans a postie you should listen to what we get called because they havnt got equipment lol
I can only assume they are the modems and home hubs that we don't get any more. In fairness to both us and DHL, the addressing left a lot to be desired and I don't know who was to blame for that but the bar coding was sometimes illegible to our machines and had to be manually inserted.
yeh,hdl say they leave cards dont when we go to track the parcel some of the last entrys say parcel now lost ! what does that mean we never had a problem with rm at all even our customers say that customers ask hdl to deliver to an altenative add ( we cant do that ) go back to bt royal mail always did nahr#there crap i had aparcel come to my house card said left in recycling bin guess what it was bin day and recycling week can you see rm doing that and the parcelneeded a signature lol im not joking
pcb wrote:sorry we arnt privi to that info except rm are proberly more expensive but you DO get a better service and im not just saying that cause ole mans a postie you should listen to what we get called because they havnt got equipment lol
I can only assume they are the modems and home hubs that we don't get any more. In fairness to both us and DHL, the addressing left a lot to be desired and I don't know who was to blame for that but the bar coding was sometimes illegible to our machines and had to be manually inserted.
yeh,hdl say they leave cards dont when we go to track the parcel some of the last entrys say parcel now lost ! what does that mean we never had a problem with rm at all even our customers say that customers ask hdl to deliver to an altenative add ( we cant do that ) go back to bt royal mail always did nahr#there crap i had aparcel come to my house card said left in recycling bin guess what it was bin day and recycling week can you see rm doing that and the parcelneeded a signature lol im not joking
I have known us to leave it in the bin at the customers request and had it taken away but NOT a tracked item - we are very very particular about DNS services as pcb will know. I have had reason to use ANC lately NOT I hasten to add at my request, they are a subsidiary of Fedex and what a fly by night organisation that is. If DHL is anything like ANC I'm not surprised things go missing.
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but no one would really use dhl or other couriers for an c4 letter what they beat royalmail at is large items, special 1pm delivery goes up to 10kg so anything over probably works out better by courier, the 9am only goes up to 2kg.
i think most people proably realise this especially in business which these services are really aimed at.
