Royal Mail managers need to change

[TrueBlueTerrier]

https://www.cwu.org/news/royal-mail-man ... to-change/" onclick="window.open(this.href);return false;

Deputy general secretary Terry Pullinger sent out a strongly-worded warning to Royal Mail today that the company must “walk the walk, not just talk the talk” on cultural change within the business, after a summer of growing discontent in delivery.

With several local disputes taking place over recent weeks at offices around the country, a common theme has been complaints of bullying and harassment by managers and unfair allocation of work and duties.

In July, a potential all-out strike at Swansea was narrowly averted when Royal Mail reinstated a member who had been unfairly sacked, while other management actions and behaviours sparked angry protests in units as far apart as Plymouth, Sunderland and Grimsby during August.

“We’ve become increasingly concerned at these reports that have been coming in from branch and area reps,” said Terry.

“And while of course there will always be stresses and strains in local units as we all do our best to get the job done every day, what initially looked like separate individual flashpoints are now starting to resemble a trend – which is worrying.”

While pensions, pay and the shorter working week were the issues that made the headlines in the Four Pillars National Agreement that was reached between the CWU and Royal Mail earlier this year, the other major strand – operational redesign – contained a firm joint commitment to change the culture within the company.

“This pillar is every bit as important as the others and we’re working hard with the employer on a range of operational change issues, in delivery as well as processing, network and logistics – but operational change cannot succeed without positive cultural change,” Terry explains.

“Cultural change is about creating the right environment for this great business to succeed, managers in every unit in the country must play their part in this and we’re going to make sure it happens.”

Our DGSP explains that changing a culture “takes time” and is a long-term initiative that takes “perseverance” and “determined dedication.”

But, Terry insists: “We have to start – and compelling focus can be achieved by looking at your own workplace, the atmosphere, the morale, the way people are spoken to and treated.

“Then,” he continues: “Ask yourself: ‘Would I be happy for one of my family members to work here’.

“If the Answer is ‘No’, then identify the key issues and challenge them as a collective union in the workplace, push issues through the IR framework via your representative, request mediation or, in the most extreme situations, bring matters to a head and this union will support you.”

[hans solo]

you havnt got the balls

[daveyeff]

they will ''NEVER'' change. lies, bullying, harassing, victimising, its endemic in managers.

[rottathehutlet]

The culture is all wrong mainly because the managers' bonuses depend upon them stitching us up! They will never change unless that changes.

[worktotime]

this was a big problem within most offices and a big part of this agreement and staff need to see changes with these dims who think there bigger than any agreement , and I think most staff would want this to change more than the shorter working week , and come Oct when we all lose 1 hour and it will get worse as you will be doing the same work if not more work in less hours , but you cant expect the office reps to deal with this as imo there needs to be a push from above and put these so called dims down a peg , if your not up to the job then f**k off as other companys wouldn't stand for this as these people would be out the door . , as we all know the only things r/m push or rush through is stuff that benefits them , any offices used pdas actuals to even the dutys out yet ?

[tommyrep]

they will ''NEVER'' change. lies, bullying, harassing, victimising, its endemic in managers.

It’s the only style of management they really know !
Unless there is stringent punishment on them for not behaving as the “ new culture “ deems as acceptable behaviour it may never change. It needs policed and enforced. They have been getting away with unacceptable methods of managing for years now at the nod from senior mangers, mainly to achieve targets and bonuses.

[TheTrolleyMan]

Management performance bonuses need to be scrapped as it just creates bullying & harassment

[worktotime]

they will ''NEVER'' change. lies, bullying, harassing, victimising, its endemic in managers.

It’s the only style of management they really know !
Unless there is stringent punishment on them for not behaving as the “ new culture “ deems as acceptable behaviour it may never change. It needs policed and enforced. They have been getting away with unacceptable methods of managing for years now at the nod from senior mangers, mainly to achieve targets and bonuses.

,to right to line there own pockets , this needs to stop , no extras , the staff don't get nowt so why should they .

[worktotime]

Management performance bonuses need to be scrapped as it just creates bullying & harassment

to right .

[fishtank]

The problem is this is only the tip of the iceberg, only offices with strong representation and a capable branch get as far as industrial action. For the majority of other offices and paying members it's a case of grin and bear it because a) the rep won't go near the IR framework in case it jeopardises his own cumfy position in the office or he/she doesn't have the experience to deal with the framework or/and b) the branch won't support it because it might shine a light on their little social club.

[tommyrep]

The problem is this is only the tip of the iceberg, only offices with strong representation and a capable branch get as far as industrial action. For the majority of other offices and paying members it's a case of grin and bear it because a) the rep won't go near the IR framework in case it jeopardises his own cumfy position in the office or he/she doesn't have the experience to deal with the framework or/and b) the branch won't support it because it might shine a light on their little social club.

Mm ? Conspiracy theories!
I totally agree with your view on members out with those with strong representation.
I feel their pain and they are the long forgotten within the CWU hierarchy!

[Yamr1]

Oh u forgot the area manager needs to change more ..
There worse than there cronie off managers below them.
Its all unreal ruining the weak in our workforce b&h chasing a bonus .
Terry says make it a place our family members want to work.
f**k me a wouldn't let my family work in my office,
Let them claim money off the government before getting a job in my office

[Yamr1]

I'm ashamed to work for this company now and a long term worker..
Thought going forward in new agreement things might improve but went worse.
Maybe I'm losing my marbles

[tommyrep]

Oh u forgot the area manager needs to change more ..
There worse than there cronie off managers below them.
Its all unreal ruining the weak in our workforce b&h chasing a bonus .
Terry says make it a place our family members want to work.
f**k me a wouldn't let my family work in my office,
Let them claim money off the government before getting a job in my office

The real crap endured by posties is passed down from the Third Riech bosses.
They sit in cosy offices drinking lots of coffee looking at balance sheets, impose more unacceptable or achievable cuts to boost their next round of bonuses for all that hard graft.
When will the shareholders wake up to how mis managed RM is. .? Top heavy with fools.

[Yamr1]

Agree with everything you say tommyrep