Hi,
I am just looking opinion on how I should proceed with my predicament.
I sent a parcel via RM to a business that ended up was closed on the day the delivery was made. I believe it was left with and signed for by a another business, which if so won't be able to deliver it to the correct place as they are closed for an unknown period of time...
Add to this, I have being here before. PF ended up delivering a parcel over a mile away to a random business and had no clue where when I spoke to them but I was thankfully able to trace the person who signed for it. This time not so lucky.
The issue I have is that I cannot get in contact with the business to confirm if maybe someone else was at the business to sign for it or not. It has nearly being a week. Other issue is I don't know if I should approach RM or just sit on my hands and hope things work themselves out?
Thank you. Opinions appreciated
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what to do?
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Izzy
- Posts: 125
- Joined: 10 Jan 2008, 23:09
what to do?
How do you know the parcel has been left somewhere else other than the stated destination? Has the addressee received a card saying so?
Have you got a proof of posting receipt?
Have you got a proof of posting receipt?