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Post restante London

Post Office® discussion forum for our Post Office® colleagues from Crown, Franchise to Sub Post Offices.
yodsaenklaikoba
Posts: 18
Joined: 04 Aug 2010, 13:59
Gender: Male

Post restante London

Post by yodsaenklaikoba »

Hi there,

I am starting a new job in London on Wednesday.

I am currently staying in a tourist hostel that won't allow me to receive post.

I am looking to receive some post via post restante.

Does anyone know the best places to receive post via post restante in London either central or south east around zone 2.

According to the rules I've read most should accept it but when I go into the branch it seems like they can't be bothered.
Snaggletooth
EX POST OFFICE
Posts: 2222
Joined: 13 Sep 2011, 20:17
Gender: Male

Post restante London

Post by Snaggletooth »

All Post Offices have to do it. Nobody wants to do it because there is no money, only hassle. Insist. But remember, it's only meant to be temporary, so don't do it for more than a couple of weeks.
baldrick
EX ROYAL MAIL
Posts: 5038
Joined: 13 Sep 2007, 23:37
Gender: Male

Post restante London

Post by baldrick »

When you start your job maybe you could ask if your mail could be delivered there until you get a permanent address.
briant_gumble
Posts: 30
Joined: 18 Apr 2011, 17:24
Gender: Male

Post restante London

Post by briant_gumble »

I am looking to receive a tie so that I can wear it when I start.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Post restante London

Post by Lounge Lizard »

yodsaenklaikoba wrote:Hi there,

I am starting a new job in London on Wednesday.

I am currently staying in a tourist hostel that won't allow me to receive post.

I am looking to receive some post via post restante.

Does anyone know the best places to receive post via post restante in London either central or south east around zone 2.

According to the rules I've read most should accept it but when I go into the branch it seems like they can't be bothered.
Often Post Offices don't want to do Post Restante but it is a service they must offer.
Maybe you could print this off and take it to the post office most convenient to you ;
http://www.postoffice.co.uk/mail/poste-restante" onclick="window.open(this.href);return false;
Good luck.
yodsaenklaikoba
Posts: 18
Joined: 04 Aug 2010, 13:59
Gender: Male

Post restante London

Post by yodsaenklaikoba »

I went into the branch and they gave me a leaflet about "Royal Mail Keepsafe".

They said they had never heard of Post Restante.
Red Robbo
MAIL CENTRES/PROCESSING
Posts: 680
Joined: 31 Jan 2012, 09:23
Gender: Male

Post restante London

Post by Red Robbo »

yodsaenklaikoba wrote:I went into the branch and they gave me a leaflet about "Royal Mail Keepsafe".

They said they had never heard of Post Restante.
Another great public service they have managed to make dissappear, for tourist this was a life saver :sad:
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Post restante London

Post by Lounge Lizard »

yodsaenklaikoba wrote:I went into the branch and they gave me a leaflet about "Royal Mail Keepsafe".

They said they had never heard of Post Restante.
Keepsafe is a totally different service from Post Restante. :arrrghhh :arrrghhh
Any Tom, Dick or Harry appears to run a Post Office these days but if they don't know about Post Restante they must be able to get the information, or rather instructions, from Post Office Headquarters for whom they are supposedly providing a service to the public. :thumbup
Snaggletooth
EX POST OFFICE
Posts: 2222
Joined: 13 Sep 2011, 20:17
Gender: Male

Post restante London

Post by Snaggletooth »

yodsaenklaikoba wrote:I went into the branch and they gave me a leaflet about "Royal Mail Keepsafe".

They said they had never heard of Post Restante.
This service exists and the PO is supposed to offer it. Please make a complaint to PO Customer Services on 08457 22 33 44 (or the web form). I recently complained to them about a branch not offering the advertised out-of-hours service and I got a surprisingly strong response. There are a few slapdash franchises out there, this is the only way to keep them offering the service they are paid to do.