LTB 652.16 External Mediation : Delivery to Neighbour Values

rubberbond · Post by **rubberbond** » 08 Nov 2016, 17:26

steve1873 wrote:
Destiny wrote:Is it supposed to be a value of 8.2 for every tracked, weekly averaged out over the shared duty?
Giving the extra time for daily handful d2n
Not every tracked. Every item that requires a chap on the door, or as they put it "doorstep transaction". So any packet/parcel larger than letter box, Signed For's, Tracked (sig required plus oversized) and Special Delivery items. 8.2 seconds. It takes about that to take PDA out pocket and unlock the thing, then scan item. What about the time it takes customer to answer the door? What about the time it takes to input their name in to PDA and then have then sign for the item? What about the time it takes to correctly fill out P739 card, including writing the 13 digit reference number, since some bright spark decided to do away with the stickers?

Absolute lunacy for them to even attempt to justify this figure. And whilst I am on that, 8.2 seconds seems pretty precise, no? Why not just round it up to 9 seconds? I mean it is still ridiculous, but at least it would be a nice round figure!

You did of course forget to add on the bit where you get your PDA out and have to log back in ,as it's logged you out,that takes at least an hour, due to the number of attempts needed.
Also,why do they keep telling us mail volumes are down,when clearly they are not. Not in my office at least.

WOBBLY · Post by **WOBBLY** » 09 Nov 2016, 19:48

I counted today (most of the time) that it takes 4 seconds from the bleep of the scan to the item number appearing the screen! That leaves 4.2 seconds to knock and get rid of the item

k979aaa · Post by **k979aaa** » 09 Nov 2016, 20:08

Another figure picked from the air again maybe 8.2 seconds is the time he/she achieved an orgasm in but lets be more realistic what could you do in 8.2 seconds? And for a thought what could you do with 1000 planers job's at £30,000+ for those 8.2 seconds!

Surreypostie · Post by **Surreypostie** » 10 Nov 2016, 09:05

Takes as long as it takes, on an easy day, I try more neighbours as I have a bit of spare time. If we have already informed them we are cutting off then we do not do any D2N as we would have to cut off more.

LouBarlow · Post by **LouBarlow** » 10 Nov 2016, 18:00

I don't think I've had anyone answer the door within 8 seconds. Even if they are watching out the window, and straight away get up to answer as they see you walking down the path, it is pushing it. I thought RM had abandoned this idea anyway? We have so many more Amazon parcels in our office, that it is impossible anyway.

gary1975 · Post by **gary1975** » 11 Nov 2016, 18:29

8.2 seconds lol most people can't even open there own front door as theres no key in it " I'll just get the key 3 mins later

rubberbond · Post by **rubberbond** » 12 Nov 2016, 16:31

gary1975 wrote:8.2 seconds lol most people can't even open there own front door as theres no key in it " I'll just get the key 3 mins later

Good job there isn't a fire.

Alfreton · Post by **Alfreton** » 13 Nov 2016, 19:14

Last time I knew it was 1:20 per call. Delivery to neighbour not even agreed