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Which delivery method should I use?

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rachelm
Posts: 2
Joined: 19 Jan 2015, 23:44
Gender: Female

Which delivery method should I use?

Post by rachelm »

I need to return a train ticket to a PO Box for a 15 pound refund. What is the best way to send it?

Is it possible to use special delivery or signed for if sending something to a PO Box? Are train tickets classed as a valuable item like money and not covered unless sent by special delivery? I'm reluctant to send it special delivery as the cost is not much less than the value of the item so should I just put it in the normal post and hope it arrives okay?

Thanks in advance for any help.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Which delivery method should I use?

Post by Lounge Lizard »

rachelm wrote:I need to return a train ticket to a PO Box for a 15 pound refund. What is the best way to send it?

Is it possible to use special delivery or signed for if sending something to a PO Box? Are train tickets classed as a valuable item like money and not covered unless sent by special delivery? I'm reluctant to send it special delivery as the cost is not much less than the value of the item so should I just put it in the normal post and hope it arrives okay?

Thanks in advance for any help.
Yes, you can use Special Delivery for a P O Box but, given that that would cost over a third of its value, I would take something worth just £15 to a Post Office and get a 'Proof of Posting' while sending it for just 53p or 62p. :Very Happy
rachelm
Posts: 2
Joined: 19 Jan 2015, 23:44
Gender: Female

Re: Which delivery method should I use?

Post by rachelm »

Thanks :-)