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what is going on with this parcel?

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liamkerr
Posts: 4
Joined: 19 Jan 2015, 16:39
Gender: Male

what is going on with this parcel?

Post by liamkerr »

Date Time Status Track point
20/01/15 12:54 RECEIVEDRTS/RLB ITEM RECEIVED FROM PDO BELFAST MAIL CENTRE
20/01/15 09:44 RETURNED TO CO BELFAST EAST PDO
20/01/15 09:41 UNDELIVERED20/01/15 BELFAST EAST 5&6 MW
20/01/15 07:22 ON DELIVERY BELFAST EAST PDO
20/01/15 07:12 RECEIVED AT PDOBELFAST EAST PDO BELFAST EAST PDO
20/01/15 03:02 DESPATCHABLE TOBELFAST EAST PDO BELFAST MAIL CENTRE
20/01/15 00:59 RECEIVED ATBELFAST MAIL CENTRE BELFAST MAIL CENTRE
18/01/15 16:00 DESPATCHABLE TOBELFAST MAIL CENTRE HEATHROW WORLDWIDE DC
12/01/15 20:10 DESPATCHABLE TOHEATHROW WORLDWIDE DC GLASGOW MAIL CENTRE
12/01/15 19:37 COLLECTED GLASGOW MAIL CENTRE
12/01/15 11:46 ACCEPTED AT POL 173 Glasgow Road FK7 0LH

I cannot undertsand the abbreviations they use.
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: what is going on with this parcel?

Post by IcanthelpthewayIam »

i think you tried to post something that is prohibited, what exactly were the contents of the parcel?

it looks like it has been passed to the national returns centre in belfast, most likely is the offending item will be removed and disposed of and then the remainder sent back to sender if there is a returns address
liamkerr
Posts: 4
Joined: 19 Jan 2015, 16:39
Gender: Male

Re: what is going on with this parcel?

Post by liamkerr »

a jacket mate
TrueBlueTerrier
FORUM ADMINISTRATOR
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Location: On my couch

Re: what is going on with this parcel?

Post by TrueBlueTerrier »

liamkerr wrote:Date Time Status Track point
20/01/15 12:54 RECEIVEDRTS/RLB ITEM RECEIVED FROM PDO BELFAST MAIL CENTRE
20/01/15 09:44 RETURNED TO CO BELFAST EAST PDO
20/01/15 09:41 UNDELIVERED20/01/15 BELFAST EAST 5&6 MW
20/01/15 07:22 ON DELIVERY BELFAST EAST PDO
20/01/15 07:12 RECEIVED AT PDOBELFAST EAST PDO BELFAST EAST PDO
20/01/15 03:02 DESPATCHABLE TOBELFAST EAST PDO BELFAST MAIL CENTRE
20/01/15 00:59 RECEIVED ATBELFAST MAIL CENTRE BELFAST MAIL CENTRE
18/01/15 16:00 DESPATCHABLE TOBELFAST MAIL CENTRE HEATHROW WORLDWIDE DC
12/01/15 20:10 DESPATCHABLE TOHEATHROW WORLDWIDE DC GLASGOW MAIL CENTRE
12/01/15 19:37 COLLECTED GLASGOW MAIL CENTRE
12/01/15 11:46 ACCEPTED AT POL 173 Glasgow Road FK7 0LH

I cannot undertsand the abbreviations they use.

RLB = Return Letters Bureau
PDO= Postal Delivery Office.
CO = Callers Office
DC = Distribution Centre

If this is the same item as your previous thread then its weird that a jacket got sent to the International Mail Centre.

Did you send it International Tracked - or UK 24/48 Tracked - they are different services. Its possible that the PO has sent it by the wrong service and Belfast are trying to sort it out.


My advice would be to call Royal Mail customer services and ask for help.
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IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: what is going on with this parcel?

Post by IcanthelpthewayIam »

liamkerr wrote:a jacket mate
well if it is just a jacket and absolutely nothing else in the parcel thats a little strange, perfume/aftershave and anything with batteries or compressed canisters are the usual suspects for getting sent to the returns centre
liamkerr
Posts: 4
Joined: 19 Jan 2015, 16:39
Gender: Male

Re: what is going on with this parcel?

Post by liamkerr »

phoned them up and they said its getting returned because the adress was wrong although it was not? how would i get the money back it costed to post it
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: what is going on with this parcel?

Post by IcanthelpthewayIam »

liamkerr wrote:phoned them up and they said its getting returned because the adress was wrong although it was not? how would i get the money back it costed to post it
you would need to fill in a claim form which is availible to download at the top of the customer forum on here, but unless rm have actually made a mistake you wont get a refund, what did they say was was wrong with the address