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Parcel Stuck DESPATCHABLE TOHWDC AIRSURE since Dec 5

For help with tracking please see...HERE
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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LotsofCoppers
Posts: 9
Joined: 17 Dec 2014, 19:16
Gender: Female

Parcel Stuck DESPATCHABLE TOHWDC AIRSURE since Dec 5

Post by LotsofCoppers »

Hello - I am in the USA and waiting for a Royal Mail delivery. I have bought a number of things from the UK before so I know I need to check the USPS site to get the full tracking. This parcel however seems stuck in the UK and is not even showing at the USPS site yet.

I realize this is a crazy busy time for postal services so I'm willing to wait it out a bit longer. How long do you think is reasonable?

The tracking is LB217815521gb. The parcel just contains a number of old obsolete coins - nothing precious metal.

Thank you!

05/12/14 19:48 DESPATCHABLE TOHWDC AIRSURE PETERBOROUGH MAIL CENTRE
05/12/14 18:36 COLLECTED PETERBOROUGH MAIL CENTRE
05/12/14 09:08 ACCEPTED AT POL 32-34 Church Str CB10 1SL
TrueBlueTerrier
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Re: Parcel Stuck DESPATCHABLE TOHWDC AIRSURE since Dec 5

Post by TrueBlueTerrier »

12 days is unusual - I would contact the sender and get them to give Royal Mail a push.
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LotsofCoppers
Posts: 9
Joined: 17 Dec 2014, 19:16
Gender: Female

Re: Parcel Stuck DESPATCHABLE TOHWDC AIRSURE since Dec 5

Post by LotsofCoppers »

Thank you for the reply :) I did let the sender know and they called Royal Mail and were just told that it should show up and that they could start a claim on 1/21/2015. So I agree to wait it out and see if it happened to show.

Well today it showed! So happy! :Very Happy

The very strange thing about it though is that another tracking sticker was placed directly over the sticker with the number the sender had - so that is why the number he had and had given to me had stopped tracking! I can't see any reason why this was done. The sticker beneath looks fine - not damaged.

Anyway -- the new tracking number shows this at the Royal Mail site and much more tracking scans on the USPS site. The old number from my previous post still shows no movement.

19/12/14 11:33 RECEIVED AT OEKENNEDY NEW YORK KENNEDY NEW YORK
14/12/14 AM DESPATCHED TOKENNEDY NEW YORK UNITED STATES OF AMERICA
SpacePhoenix
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Re: Parcel Stuck DESPATCHABLE TOHWDC AIRSURE since Dec 5

Post by SpacePhoenix »

Does the new tracking number end in GB or US?
LotsofCoppers
Posts: 9
Joined: 17 Dec 2014, 19:16
Gender: Female

Re: Parcel Stuck DESPATCHABLE TOHWDC AIRSURE since Dec 5

Post by LotsofCoppers »

Hi --- it is an orange Royal Mail sticker and a GB number in this format--

LB **** **** *GB

I am just blocking out the numbers since the USPS site shows the tracking to my small town location.