heapsy wrote:Hectic day ending in a stint in the callers office. Why can't people write something, even the smallest of clues as to what they tried to deliver on the P739 card? And preferably in English!
I used to write something on the P379s indicating what it was, until I made small mistake, and got the card passed backed to me via our manager, with IDIOT!!! scrawled on it in felt tip. Plus they keep on misplacing stuff and trying to blame me. I bring everything back to the office, and it always turns up a couple days later once they realise where they've misplaced it.
Steady 5 hours of wind & rain over the entire delivery....You know it's going to be a shite day when you're wrapping up before leaving the office Doesn't seem so bad if it starts once you've been out a while.
Had the No1 stupid statement about 3 hours in, delivering a parcel stood there pissed wet through and what do they say? "Oh this parcels very wet". FFS! "Yeah so am I", I replied as I stomped of.
Like all Wage Slaves, he had two crosses to bear: The people he worked for and the people he worked with! (Stephen Vizinczey.)
heapsy wrote:Hectic day ending in a stint in the callers office. Why can't people write something, even the smallest of clues as to what they tried to deliver on the P739 card? And preferably in English!
I used to write something on the P379s indicating what it was, until I made small mistake, and got the card passed backed to me via our manager, with IDIOT!!! scrawled on it in felt tip. Plus they keep on misplacing stuff and trying to blame me. I bring everything back to the office, and it always turns up a couple days later once they realise where they've misplaced it.
They can naff right off
Tbh that does happen in our office sometimes, but not too often. I think everyone should spend an hour in there at peak times just to see the problems it causes when you don't indicate what the item is.
heapsy wrote:Hectic day ending in a stint in the callers office. Why can't people write something, even the smallest of clues as to what they tried to deliver on the P739 card? And preferably in English!
I used to write something on the P379s indicating what it was, until I made small mistake, and got the card passed backed to me via our manager, with IDIOT!!! scrawled on it in felt tip. Plus they keep on misplacing stuff and trying to blame me. I bring everything back to the office, and it always turns up a couple days later once they realise where they've misplaced it.
They can naff right off
Tbh that does happen in our office sometimes, but not too often. I think everyone should spend an hour in there at peak times just to see the problems it causes when you don't indicate what the item is.
Can't they have a book that has a column for this kind of thing or make a note in the book when they log it in? ie have a column for "descriptive purposes" ie Amazon packet.. or F.Bloggs & Co, tatty brown packet etc etc, Never looked at the book so I've no idea if it's pre-ruled or it can be done in situ.
On an aside to this:
The flip side of this is the Surcharge cards with limited info on them.. ie just a name and road/door number on them that we have to take out and they moan about lack of details on 739's.
"Better to die on your feet than live a life time on your knees"
heapsy wrote:Hectic day ending in a stint in the callers office. Why can't people write something, even the smallest of clues as to what they tried to deliver on the P739 card? And preferably in English!
I used to write something on the P379s indicating what it was, until I made small mistake, and got the card passed backed to me via our manager, with IDIOT!!! scrawled on it in felt tip. Plus they keep on misplacing stuff and trying to blame me. I bring everything back to the office, and it always turns up a couple days later once they realise where they've misplaced it.
They can naff right off
Tbh that does happen in our office sometimes, but not too often. I think everyone should spend an hour in there at peak times just to see the problems it causes when you don't indicate what the item is.
Can't they have a book that has a column for this kind of thing or make a note in the book when they log it in? ie have a column for "descriptive purposes" ie Amazon packet.. or F.Bloggs & Co, tatty brown packet etc etc, Never looked at the book so I've no idea if it's pre-ruled or it can be done in situ.
On an aside to this:
The flip side of this is the Surcharge cards with limited info on them.. ie just a name and road/door number on them that we have to take out and they moan about lack of details on 739's.
Yes, a very similar situation. I don't think it warrants not helping the callers office, it just makes things worse.
What you describe is just someone being lazy. Often I have seen drivers leave cards with numbers only on the card. The real issue is the lack of manager support by way of clamping down on it.
Likewise, if I am doing parcel drops on o/t and get one on a walk I know has been lapsed, if it isn't too big then I throw it back to the them. If they argue the toss in the morning then I offer go to the DOM with them. Never been yet.
anybody got any views on the have your say questionnaire on its way.i guess either don't do it,as answers are the same as before and don't get addressed.or you really fill it in word for word and have a good moan and tell it as it is.same questions,same answers blah blah!!!.another top of the list job for managemaent to deal with,while real issues get ignored.
I filled out one of these a few years ago put a load of waffle and b/s in it to screw RM's figures over. It got read out in a team brief a few months later and everyone one was pissing themselves as the new DOM didn't realise it was a pisstake and thought the "comments" were for real.
It was one way to keep the masses happy..
"Better to die on your feet than live a life time on your knees"
Had to drive one of those LDV post buses today because somebody went out with the duty van. The gearbox has clearly been set up for Hercules because you can barely budge the stick unless you're on the protein shakes.
Back is killing me now. Worst pain I've had after a shift since I started with RM, all because of a crap van!
Doesn't seem so bad if it starts once you've been out a while.
