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Help! What does this mean?

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
harry84
Posts: 181
Joined: 12 Dec 2012, 20:12
Gender: Male

Help! What does this mean?

Post by harry84 »

Tracking a parcel for a customer, one of the mentions is RECEIVEDUNKNOWN BAG - MISSING DUN

Can anyone tell us what this means? Is it something we are doing wrong when preparing sacks for collection? Can it delay mail?

Thanks as always in advance! :Very Happy
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: Help! What does this mean?

Post by fishtank »

http://www.royalmailchat.co.uk/communit ... 97#p450159" onclick="window.open(this.href);return false;

Follow the link harry...
good times, bad times you know I've had my share
harry84
Posts: 181
Joined: 12 Dec 2012, 20:12
Gender: Male

Re: Help! What does this mean?

Post by harry84 »

fishtank wrote:http://www.royalmailchat.co.uk/communit ... 97#p450159

Follow the link harry...
Thank you :) :oops: