ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

plz help.

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
sabakapes
Posts: 1
Joined: 16 Apr 2013, 14:54
Gender: Male

plz help.

Post by sabakapes »

36 days ago bought item on ebay. seller send me it 12.03.13 but it's s tucks RJ613183564GB(
when he send me second one RJ120917103GB 09.04.13 but it stuck tooo with strange status already 7 days(
what had happened with them??
Top
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: plz help.

Post by DGP1 »

We don't scan recorded/signed fors until we're at the door getting a signature.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
Top
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72643
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: plz help.

Post by TrueBlueTerrier »

http://www.royalmailchat.co.uk/communit ... 40&t=52037" onclick="window.open(this.href);return false;
The backlog of mainly orders placed to German shopping websites has been growing at an alarming pace because of staff cuts at Russia‘s customs and postal services, the newspaper said.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Top
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: plz help.

Post by DGP1 »

It's a good job Teebs has access to country of poster, I just assumed it was a UK issue.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
Top
harry84
Posts: 181
Joined: 12 Dec 2012, 20:12
Gender: Male

Re: plz help.

Post by harry84 »

Which country is the item going to?
Top
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72643
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: plz help.

Post by TrueBlueTerrier »

harry84 wrote:Which country is the item going to?
His IP address is in Russia and if I read his post correctly he is the receiver.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Top
harry84
Posts: 181
Joined: 12 Dec 2012, 20:12
Gender: Male

Re: plz help.

Post by harry84 »

TrueBlueTerrier wrote:
harry84 wrote:Which country is the item going to?
His IP address is in Russia and if I read his post correctly he is the receiver.
Good luck with that then :P

I have seen International Signed Fors take 6 weeks to be delivered in Russia.

Worst I saw was this week when a customer reported the arrival of a regular (no tracked airmail packet) on Monday (15 April) which was posted on 4 January!
Top
barrowc
EX ROYAL MAIL
Posts: 383
Joined: 12 Mar 2010, 01:36
Gender: Male

Re: plz help.

Post by barrowc »

Russia is on the current Royal Mail international incident list - http://www.royalmail.com/service-update/international:
Russia

Start date: Tuesday 13th November 2012 (updated 10th April 2013)
End date: Ongoing

Problems within Russia Post operations at Moscow DME Airport and at their processing facilities in Moscow are continuing. This is causing delays for Royal Mail items due for delivery in the country.. Royal Mail is working with Russia Post to both quantify the length of the delays expected and also to work on ways to minimise any of these delays.
Top

Return to “CUSTOMERS”