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Tracking Status not Updating

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anuj_sharma
Posts: 1
Joined: 23 Feb 2012, 23:05
Gender: Male

Tracking Status not Updating

Post by anuj_sharma »

Hi,

I posted a parcel to India on the 4th Feb, 2012 through International Signed for Delivery with the tracking number as RJ338735265GB.

Till date it has not reached it's destination. Also, the status on the RM website shows that it has reached New Delhi and is being processed. When I search for the parcel on the Indian Postal Services website, there are no results returned. It seems that the entry is not their database or is there no tracking available for international parcels once they leave the UK?

Can someone please tell me how can I find out the status of the parcel and know when it will reach. It is very urgent and important that it reaches by 28th Feb.


Regards,
Anuj Sharma
not me
Posts: 2735
Joined: 10 Aug 2007, 15:07
Gender: Female
Location: Uranus

Re: Tracking Status not Updating

Post by not me »

anuj_sharma wrote:Hi,

I posted a parcel to India on the 4th Feb, 2012 through International Signed for Delivery with the tracking number as RJ338735265GB.

Till date it has not reached it's destination. Also, the status on the RM website shows that it has reached New Delhi and is being processed. When I search for the parcel on the Indian Postal Services website, there are no results returned. It seems that the entry is not their database or is there no tracking available for international parcels once they leave the UK?

Can someone please tell me how can I find out the status of the parcel and know when it will reach. It is very urgent and important that it reaches by 28th Feb.


Regards,
Anuj Sharma
if its in India,then its down to India post to supply updated tracking
14/02/12 12:29 RECEIVED AT OENEW DELHI NEW DELHI
07/02/12 PM DESPATCHED TODELHI FP INDIA INDIA
06/02/12 23:16 RECEIVED ATHEATHROW WORLDWIDE DC HEATHROW WORLDWIDE DC
04/02/12 16:54 DESPATCHABLE TOHWDC SIGNED FOR ROAD 3 PRESTON MAIL CENTRE
04/02/12 13:40 COLLECTED PRESTON MAIL CENTRE
04/02/12 10:18 ACCEPTED AT POL 51 Hough Lane PR25 2SA
looks to me like its been at Delhi for sure

i got this info through the India Post international tracking
ITEM n° RJ338735265GB new search
Local Date and Time Country Location Event Type Extra Information
2/14/2012 11:59:00 AM INDIA DIMC NEW DELHI 37 Receive item at office of exchange (Inb)
2/14/2012 3:04:00 PM INDIA DIMC NEW DELHI 37 Send item to domestic location (Inb)
2/15/2012 4:13:00 PM INDIA DIMC NEW DELHI 37 Send item to domestic location (Inb)
I would assume that DIMC is a mail centre
so how can they not have it,if it tracks on their site?