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Airmail / AirSure / ISF - Are the sacks opened at the MC?

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For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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shipmaster122
Posts: 134
Joined: 16 Sep 2011, 15:43
Gender: Male
Location: Lincoln, England

Airmail / AirSure / ISF - Are the sacks opened at the MC?

Post by shipmaster122 »

When we send our Airmail, it just gets bagged up and a "Int'l STL" card label tied to it, job done!

When we send Priority service items such as AirSure however, we put an AirSure flash label onto the "International STL" card label, so that the people in the MC know that they are to be treated as such.
I have some questions :cuppa ..

Firstly, if I forgot to attach a flash label, and just used the standard card airmail label, would they be forwarded to HWDC without being scanned in the MC? And would that mean they would get less priority and be treated as standard airmail?

It's rather confusing, as i'm seeing and hearing varying information from RM. I can see from the tracking that they are having "Collected" and "Despatchable to HWDC" scans at the origin MC (when sent with flash label slapped on sack label), but when I look at some other card labels I have (Contract AirSure/ISF), they say "FORWARD TO HWDC", presumably without opening?

Are priority service sacks opened at the MC, and normal airmail is just forwarded without opening?

Just wondered if anyone on here, possibly working in an MC, knows the procedure when dealing with incoming sacks from account customers?

Also, are the scans automated? I can sometimes send two AirSure's at the same time in the day, in the same sack, but there is an hours difference between the first scan time..

Oh, and I have an idea.. :silenced how about slapping an AirSure (anything trackable really..) label onto the sack label, then I could track the sack :left:
I'd better shut up.... :whistle
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shipmaster122
Posts: 134
Joined: 16 Sep 2011, 15:43
Gender: Male
Location: Lincoln, England

Re: Airmail / AirSure / ISF - Are the sacks opened at the MC

Post by shipmaster122 »

Plus, we are told to bag Europe and Rest of World separately, but if they are being opened, does it really matter??
I don't even write on the label if it is Europe or ROW, I just trust that someone can read the packages inside and realise.
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PhilthyPhil
Posts: 1155
Joined: 23 Nov 2007, 19:15

Re: Airmail / AirSure / ISF - Are the sacks opened at the MC

Post by PhilthyPhil »

From my experience in a collections hub rather than MC, AirSure and ISF items should be kept seperate from STL and are sent to the MC with the special delivery items where as STL are sent as normal first class mail. If they are mixed we pull them out when we spot them and I imagine the MC would do the same and then send them to the priority services area to be scanned, but I guess they may go un-noticed so not get scanned.
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postman1979
MAIL CENTRES/PROCESSING
Posts: 104
Joined: 14 Dec 2010, 19:49
Gender: Male

Re: Airmail / AirSure / ISF - Are the sacks opened at the MC

Post by postman1979 »

At our MC all bags containing mail for overseas are opened and any Priority Service items found are forwarded to the locker for scanning. Any bags that are identified as containg AirSure or Int'l Signed For etc. are sent direct to the locker for processing. Some locker teams scan the barcodes on the paperwork supplied by the customer and some scan the items themselves on the receive collection scan. This may account for why they are scanned some time apart. Also some offices are using scanning equipment that requires the scanning gun to be placed back into the cradle to download the information instead of wirelessly and therefore the scans are only registered when the equipment downloads.
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