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re-delivery

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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andi11
Posts: 2
Joined: 03 Jan 2012, 17:32
Gender: Male

re-delivery

Post by andi11 »

hi i recently went online for a re-delivery on the 30th of dec 2011 and entered the 3rd of jan 2012 for the new delivery date , nothing has arrived could you please let me know why i havent recieved anything today .. thank you
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: re-delivery

Post by DGP1 »

Probably because it was missed and not put out to the postie for re-delivery, although you may have requested it online it still requires a person to lift the request, go to the callers office to retrieve the item and give it to the postie and sometimes people get distracted.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
andi11
Posts: 2
Joined: 03 Jan 2012, 17:32
Gender: Male

Re: re-delivery

Post by andi11 »

thanx will give it a try
mazza111
EX ROYAL MAIL
Posts: 877
Joined: 09 Mar 2010, 16:30
Gender: Female

Re: re-delivery

Post by mazza111 »

And if you're north of the border, the posties go back on the 4th