ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

I want to apologise to our postlady!!

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
Banquo
Posts: 1
Joined: 21 Aug 2011, 16:50
Gender: Male

I want to apologise to our postlady!!

Post by Banquo »

Hi There.

Over the last year we have been receiving mail for the house in the next street. I have reported this and received a response. I have also spoken to the postperson who did not seem too bothered.

Last Thursday we received some more post for the house in the next street. So on Thursday night - I put a note on the door stating the address of our street and asking not to receive post for any other address. The note was polite and to the point.

On Friday morning, I heard the post lady at the door and she had written that the day before a trainee had delivered the post. I spoke to her at the door and said that we must have had several trainees over the last year as it happens regulary! This is when it got out of hand and it turned into an argument. During the argument - I was rude to the post lady and I went over the top.

The next day when the same post lady came to the door. I was waiting - because I wanted to apologise. My first words were, " I want to apologise........." The thing is that she completely blanked me out and walked off. I do understand this as she probably did not want another argument. I wrote a note of apology and took it round to the local sorting office and asked that they pass it on.

Without giving specific addresses away - the sorting office is in Brinklow - Milton Keynes.

Whilst I do want to get the misdeliveries sorted - I also want to make sure that the postlady knows that I am sorry for my rudeness. I do not think that she will speak to me face to face as I have tried this.

My question is - do you think I have done enough? I have tried to apologise in person and I have taken a note round to the sorting office. In addition to this , there was never any indication of physical agression. I was just frustrated over the last year to get so much misdelivered post. I want to get this sorted as we will probably be bumping into each other over the next few years and I don't want a war with the postie!
Royal_Fail
Posts: 398
Joined: 22 Jan 2011, 19:03
Gender: Male

Re: I want to apologise to our postlady!!

Post by Royal_Fail »

How do you know that she didn't feel physically threaten by your actions?

The fact she is still delivering your post is a good sign,maybe buy her flowers and chocolates.
coxie
EX ROYAL MAIL
Posts: 1336
Joined: 09 Oct 2009, 14:57
Gender: Male

Re: I want to apologise to our postlady!!

Post by coxie »

I think an apology is all that is needed in a case like this
noggin1969
Posts: 1321
Joined: 13 Oct 2009, 17:28
Gender: Male

Re: I want to apologise to our postlady!!

Post by noggin1969 »

TBH for a few yrs my round was covered on my days off / holiday by a pair of **** s who lets just say had a lax attitude to delivering to the correct houses. It aways seemed the customers would wait until i got back to have a rant . If you have been adult enough to appologies for going alittle OTT then that should be enough. You may be not on her xmas card list this year but it'll blow over , and as the changes kick in at RM she'll have more things to worry about than the odd disgruntled customer.
not me
Posts: 2735
Joined: 10 Aug 2007, 15:07
Gender: Female
Location: Uranus

Re: I want to apologise to our postlady!!

Post by not me »

noggin1969 wrote:TBH for a few yrs my round was covered on my days off / holiday by a pair of **** s who lets just say had a lax attitude to delivering to the correct houses. It aways seemed the customers would wait until i got back to have a rant . If you have been adult enough to appologies for going alittle OTT then that should be enough. You may be not on her xmas card list this year but it'll blow over , and as the changes kick in at RM she'll have more things to worry about than the odd disgruntled customer.

the one where they start" I know its not you............"
then proceed to whine for 10 minutes about it
noggin1969
Posts: 1321
Joined: 13 Oct 2009, 17:28
Gender: Male

Re: I want to apologise to our postlady!!

Post by noggin1969 »

Yep , you've got it :roll:
chelseachris
Posts: 164
Joined: 26 Mar 2010, 14:28
Gender: Male

Re: I want to apologise to our postlady!!

Post by chelseachris »

noggin1969 wrote:Yep , you've got it :roll:
Typical stand ins its the full timers who get it in the neck :shock:
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: I want to apologise to our postlady!!

Post by Lounge Lizard »

Wouldn't have this problem if R M didn't give us time off for holidays and sickness. :crazy:
Pat Ostman
Posts: 2797
Joined: 17 Sep 2008, 21:53
Gender: Male
Location: In the Line Managers office being screwed over.

Re: I want to apologise to our postlady!!

Post by Pat Ostman »

chelseachris wrote:
noggin1969 wrote:Yep , you've got it :roll:
Typical stand ins its the full timers who get it in the neck :shock:
I could say

Typical lazy full timers, blaming the reserves yet again for their own mistakes/feelings of self importance.

But I won't as it splits the workplace.

:so there
Run, rabbit run. Dig that hole, forget the sun.
And when at last the work is done. Don't sit down, it's time to dig another one
chelseachris
Posts: 164
Joined: 26 Mar 2010, 14:28
Gender: Male

Re: I want to apologise to our postlady!!

Post by chelseachris »

Not in our office its the part timers who run round the walks and dont bother there arse doing d2ds the list is endless :cool
not me
Posts: 2735
Joined: 10 Aug 2007, 15:07
Gender: Female
Location: Uranus

Re: I want to apologise to our postlady!!

Post by not me »

Pat Ostman wrote:
chelseachris wrote:
noggin1969 wrote:Yep , you've got it :roll:
Typical stand ins its the full timers who get it in the neck :shock:
I could say

Typical lazy full timers, blaming the reserves yet again for their own mistakes/feelings of self importance.

But I won't as it splits the workplace.

:so there

what makes a reserve part time?
must have missed that memo
Pat Ostman
Posts: 2797
Joined: 17 Sep 2008, 21:53
Gender: Male
Location: In the Line Managers office being screwed over.

Re: I want to apologise to our postlady!!

Post by Pat Ostman »

custard wrote:
Pat Ostman wrote:
chelseachris wrote:
noggin1969 wrote:Yep , you've got it :roll:
Typical stand ins its the full timers who get it in the neck :shock:
I could say

Typical lazy full timers, blaming the reserves yet again for their own mistakes/feelings of self importance.

But I won't as it splits the workplace.

:so there

what makes a reserve part time?
must have missed that memo
My mistake :cool
Run, rabbit run. Dig that hole, forget the sun.
And when at last the work is done. Don't sit down, it's time to dig another one
chelseachris
Posts: 164
Joined: 26 Mar 2010, 14:28
Gender: Male

Re: I want to apologise to our postlady!!

Post by chelseachris »

A part timer in our office is the posties on 12 and 16 hour contracts. :sad: