ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

special delivery wrong postcode lost track ref PASSPORT!!!

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
alhothi
Posts: 44
Joined: 01 Oct 2009, 21:07
Gender: Male

Re: special delivery wrong postcode lost track ref PASSPORT!

Post by alhothi »

Ask your uncle to go to the post office he used to send s/d they may be able to get tracking number, and our office keeps recorded one week, tracked items two weeks, s/d three weeks.
jonononono
Posts: 10
Joined: 28 May 2011, 13:58
Gender: Male

Re: special delivery wrong postcode lost track ref PASSPORT!

Post by jonononono »

ok thanks for the help everyone. is there any point in going to the delivery office without my tracking number?? and is there still a chance that it might be delivered on tuesday since its now been over a week?
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 11928
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: special delivery wrong postcode lost track ref PASSPORT!

Post by SpacePhoenix »

Does your uncle still have the reciept? The tracking number may be on there (I can't remember if PO receipts have the tracking numbers on them).
mazza111
EX ROYAL MAIL
Posts: 877
Joined: 09 Mar 2010, 16:30
Gender: Female

Re: special delivery wrong postcode lost track ref PASSPORT!

Post by mazza111 »

I'm guessing he didn't store the tracking number either? That would at least give you an idea, of course a wee call to the delivery offices should be able to tell u yay or nay.

And yes, it's 3 weeks for SD, or it was when I worked with RM. 7 Days for Recorded :)
arnold cheshire
Posts: 5309
Joined: 14 Oct 2010, 21:28
Gender: Male
Location: england

Re: special delivery wrong postcode lost track ref PASSPORT!

Post by arnold cheshire »

mazza111 wrote:I'm guessing he didn't store the tracking number either? That would at least give you an idea, of course a wee call to the delivery offices should be able to tell u yay or nay.

And yes, it's 3 weeks for SD, or it was when I worked with RM. 7 Days for Recorded :)
they only store a special if a p739 has been left otherwise it would have been returned or forwarded on or in fact delivered . a postcode shouldnt stop it being delivered say 7 blog street e3 then if you put 7 blog street e33 i cant see why it would go missing for that kind of mistake especially a special
jonononono
Posts: 10
Joined: 28 May 2011, 13:58
Gender: Male

Re: special delivery wrong postcode lost track ref PASSPORT!

Post by jonononono »

thanks guys. its been almost 2 weeks i think i'm just gonna start applying for a new passport.. :sad:
jonononono
Posts: 10
Joined: 28 May 2011, 13:58
Gender: Male

Re: special delivery wrong postcode lost track ref PASSPORT!

Post by jonononono »

ok my uncle says he might have forgotten to put a return address. so i'm guessing it's been sent to belfast?
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72386
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: special delivery wrong postcode lost track ref PASSPORT!

Post by TrueBlueTerrier »

jonononono wrote:ok my uncle says he might have forgotten to put a return address. so i'm guessing it's been sent to belfast?

ring customer service and give them as much details as possible - Passport number, packaging, address as was and should be - stamps inside and everything - they may then be able to find it and send it on to you.

Warning though CS is always busy and the menu system is apparently not very customer friendly.

08457 740 740

Textfone 08456 000 606

8am - 6pm, Monday to Friday.
8am - 1pm on Saturdays
All post by me in Green are Admin Posts.May use chatgp to generate posts
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
Retired
jonononono
Posts: 10
Joined: 28 May 2011, 13:58
Gender: Male

Re: special delivery wrong postcode lost track ref PASSPORT!

Post by jonononono »

ok uncle managed to find the tracking number. i've just checked and it says delivery was attempted at UNKNOWN address and it's now being returned to sender, but the problem is he didnt put a return address... nevermind thanks everyone, i'm gonna change my flights now