where is my registered mail?

[DGP1]

Maybe your letter ended up in the Bermuda triangle

[Lounge Lizard]

It might help if you could say which country it was posted from and quote the internationally recognised 13 digit tracking number, i.e. 2 letters, 9 numbers, 2 letters indicating the country.

my registered letter was sent from ireland item no RL30643157IE scanned in to emd arrival foreign office GB 28/04/2011, I have spoken to a customer service person in the royal mail who tells you about all the red tape
you have to go through, I paid top rates to have my important letter with vital items in it to get to its destination in Leeds a bone cancer charity and the letter has dissappeared in Langley, I have been told well tough
luck its gone get over it. Someone has that letter hand it back.
regards

You paid An Post top rates for it so I suggest you start there, your contract is with them not RM.

and the number is short by one digit RL 3064 3157 IE https://www.royalmail.com/portal/sme/tr ... d=63900708" onclick="window.open(this.href);return false; even the AnPost one does not recognize it. http://track.anpost.ie/track/trackone.html" onclick="window.open(this.href);return false;

No, you've missed a '1' out, it's RL306431571IE

[fishtank]

Teebs - stop hiding behind your website.
Either deliver the letter or go and explain to the customer why there has been a hold up.
And see if you can find Amelia while you are about it.

TTFN

Already planned the trip, my agent is going to arrange for a horse and buggy - Shergar Cabs I think their called.

While your at it there was a guy on here the other day looking for a packet...said we had it and should give it back.
I've checked around here and no luck so you must have it.
Could you pop round with it...i'm busy..cheers.

[TrueBlueTerrier]

It might help if you could say which country it was posted from and quote the internationally recognised 13 digit tracking number, i.e. 2 letters, 9 numbers, 2 letters indicating the country.

my registered letter was sent from ireland item no RL30643157IE scanned in to emd arrival foreign office GB 28/04/2011, I have spoken to a customer service person in the royal mail who tells you about all the red tape
you have to go through, I paid top rates to have my important letter with vital items in it to get to its destination in Leeds a bone cancer charity and the letter has dissappeared in Langley, I have been told well tough
luck its gone get over it. Someone has that letter hand it back.
regards

You paid An Post top rates for it so I suggest you start there, your contract is with them not RM.

and the number is short by one digit RL 3064 3157 IE https://www.royalmail.com/portal/sme/tr ... d=63900708" onclick="window.open(this.href);return false; even the AnPost one does not recognize it. http://track.anpost.ie/track/trackone.html" onclick="window.open(this.href);return false;

No, you've missed a '1' out, it's RL306431571IE

It was edited after and then it worked but as OP says not many details and no sign of delivery. I wonder if its been marked RTS

Fish - Just having a check

[DGP1]

We all know that everything that doesn't get delivered ends up at RLC so maybe they could take a trip up to Belfast

[oaklands7]

Hi

why are you saying I should do this that and the other, I should have to do nothing except register my letter and expect it to turn up in the office of the organisation
it was addressed to. What I find worst off all is the attiude of everyone is, its lost, what the hell, do down the claim route for compensation another way of fobbing you off.
there is little chance of it turning up now they said. with that attitude I am beginning to think I have a better chance of seeing Shergar coming down the road with the letter in his mouth.

[DGP1]

Hi

why are you saying I should do this that and the other, I should have to do nothing except register my letter and expect it to turn up in the office of the organisation
it was addressed to. What I find worst off all is the attiude of everyone is, its lost, what the hell, do down the claim route for compensation another way of fobbing you off.
there is little chance of it turning up now they said. with that attitude I am beginning to think I have a better chance of seeing Shergar coming down the road with the letter in his mouth.

TBH your attitude is what has made us a bit off, you paid An Post so you need to take it up with them, nothing to do with us posties who post on a message board in our free time.

If you really want to know where we send registered mail that we don't want to deliver then you need to check here http://www.area51mailhole.com" onclick="window.open(this.href);return false;

[POSTMAN]

Moved to customer forum.

[clashcityrocker]

Moved to customer forum.

The thread or the letter?

[DGP1]

Moved to customer forum.

The thread or the letter?

[mazza111]

Oaklands your attitude towards the posties on here is rather hostile. These are boards run by posties to give each other more information because RM are not so great on the communications front. The guys who run it have included a customer part so we can, in our own free time, help customers where possible with information that's required. It's nothing to do with Royal Mail, other than the fact that most of the guys either work for RM or have done in the past.


Now for the legal stuff. IF the letter has been lost, then your contract is with AnPost. It's them who deal with RM on your behalf. Did you have a return address on the envelope? Are you 100% sure that the item had the correct address and post code on it. Royal Mail are far from perfect, however considering how many registered items are lost compared to how many they deliver (very low percentage) I hardly think Post Offices in Ireland need warnings. How ridiculous would that be?

[Dogs of War]

The boss of Royal Mail is coming to Ireland tomorrow. Ask her where your letter is, THE QUEEN ha ha.

[hans solo]

i thought moya was the boss or does she do the royalty bit as well

[oaklands7]

Hi

I am angry,the letter was going to a charity in the UK for children and young people
with bone cancer, it had a large donation in it from irish people
and now they and the cancer sufferers have been badly let down and I feel responsible.

[DGP1]

Hi

I am angry,the letter was going to a charity in the UK for children and young people
with bone cancer, it had a large donation in it from irish people
and now they and the cancer sufferers have been badly let down and I feel responsible.

Cancel the cheque and send another one.