I recently posted a letter to scotland by recorded delivery. He claims the postman didn't leave a card so he failed to collect it. The tracking was showing being returned to sender for about a week but now it says:
A delivery was attempted for your item with reference BR**********GB in UNKNOWN before 09:29 on 01/12/10. Your item is now being returned to sender.
I believe it as been sent to belfast as there was no return address on it or in it (the first time i was in a rush and forgot to put it on, typical) anyway i have tried the 0845 number and i'm getting nowhere, it's just automated and i can't actually speak to anyone. The items have a great value to me and i want to sort it asap but i don't know how?
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UPDATED - Returned to sender with no address, belfast?
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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tatts84
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UPDATED - Returned to sender with no address, belfast?
Last edited by tatts84 on 13 Dec 2010, 17:38, edited 1 time in total.
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Stormproof
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Re: Returned to sender with no address, belfast?
Is there anything inside the letter that has your name & address on?
So keep on moving, moving, moving your feet
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets
Illegitimi non carborundum
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets
Illegitimi non carborundum
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TrueBlueTerrier
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Re: Returned to sender with no address, belfast?
the 0845..... no is the official way to do it TBH.
You could try twitter they are very proactive and might be able to help @RoyalMail
You could try twitter they are very proactive and might be able to help @RoyalMail
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tatts84
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Re: Returned to sender with no address, belfast?
Sadly no, i know it's half my fault but you live and learn. I'm still kicking myself.Stormproof wrote:Is there anything inside the letter that has your name & address on?
I've never used twitter but i will look into it and sign up, thank you.TrueBlueTerrier wrote:the 0845..... no is the official way to do it TBH.
You could try twitter they are very proactive and might be able to help @RoyalMail
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tatts84
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Re: Returned to sender with no address, belfast?
***UPDATE*** - Twitter does work.
I contacted royal mail on twitter and they tracked the parcel for me, it was delivered in belfast the day before they replied to me. They informed me my letter arrived opened and with no contents. (there was over £100 worth of stamps in there including a penny black). I don't believe it to be accidental as it was a board backed envolope which was sealed with strong parcel tape.
Is there anything i can do about this? the receiver never got the package as he was never left a 'sorry you where out' card.
I never sent it by special delivery as it is a waste of time, i have had special delivery go missing in the past and one arrive damaged, when ever i make a claim (with all relevant evidence) all i get back is a letter of appology and a book of 1st class stamps. One lost special delivery item was a £250 iphone so great compensation there. My turntables also went missing (don't know how as each box was quite large and weighed 15KG) and even though i paid for extra insurance, yet again i only got a book of stamps and lost £400.
I contacted royal mail on twitter and they tracked the parcel for me, it was delivered in belfast the day before they replied to me. They informed me my letter arrived opened and with no contents. (there was over £100 worth of stamps in there including a penny black). I don't believe it to be accidental as it was a board backed envolope which was sealed with strong parcel tape.
Is there anything i can do about this? the receiver never got the package as he was never left a 'sorry you where out' card.
I never sent it by special delivery as it is a waste of time, i have had special delivery go missing in the past and one arrive damaged, when ever i make a claim (with all relevant evidence) all i get back is a letter of appology and a book of 1st class stamps. One lost special delivery item was a £250 iphone so great compensation there. My turntables also went missing (don't know how as each box was quite large and weighed 15KG) and even though i paid for extra insurance, yet again i only got a book of stamps and lost £400.
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Broxi51
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Re: Returned to sender with no address, belfast?
When you send something by special delivery they ask you the value of the item and you are insured against loss to that value. There is NO WAY you should have just been given a book of stamps.tatts84 wrote: I never sent it by special delivery as it is a waste of time, i have had special delivery go missing in the past and one arrive damaged, when ever i make a claim (with all relevant evidence) all i get back is a letter of appology and a book of 1st class stamps. One lost special delivery item was a £250 iphone so great compensation there. My turntables also went missing (don't know how as each box was quite large and weighed 15KG) and even though i paid for extra insurance, yet again i only got a book of stamps and lost £400.
The recorded delivery insurance is a lot less and you will be lucky to get much more than a book of stamps.
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The time has come for union.
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coxie
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Re: UPDATED - Returned to sender with no address, belfast?
You will have to go down the road that it has been opened and stolen while in royal mail care so a royal mail employee probably has stolen your item, they might be willing to pay out more than an item just getting damaged if you accuse them of employing thieves.