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Mortgages

Post Office® discussion forum for our Post Office® colleagues from Crown, Franchise to Sub Post Offices.
Mr Love Pants
POST OFFICE
Posts: 55
Joined: 10 Mar 2010, 16:31
Gender: Male

Mortgages

Post by Mr Love Pants »

Heard a rumour today that the Mortgage product we offer to punters is to be withdrawn from in branch and would only be available via direct application - if this is true we soon won't have any products left to sell.
goggins69
POST OFFICE
Posts: 83
Joined: 12 Oct 2009, 19:03
Gender: Female

Re: Mortgages

Post by goggins69 »

I suppose there is no point in training fss to sell mortgages when the top branch in my region sold one
The BFO
POST OFFICE
Posts: 419
Joined: 12 Oct 2009, 20:36
Gender: Female

Re: Mortgages

Post by The BFO »

Good idea. Move all the profitable products to the Webshite, and let the income so derived support the Branch Network. Branches can then concentrate on serving customers with what they want, whilst cutting out all the costly nonsense.
Mr Love Pants
POST OFFICE
Posts: 55
Joined: 10 Mar 2010, 16:31
Gender: Male

Re: Mortgages

Post by Mr Love Pants »

The BFO wrote:Good idea. Move all the profitable products to the Webshite, and let the income so derived support the Branch Network. Branches can then concentrate on serving customers with what they want, whilst cutting out all the costly nonsense.
Perhaps the powers that be do know what they are doing after all.
The BFO
POST OFFICE
Posts: 419
Joined: 12 Oct 2009, 20:36
Gender: Female

Re: Mortgages

Post by The BFO »

They have always known what they are doing – just as I do when I bang my head against the wall. It doesn’t make it advisable though.
0151Tom
POST OFFICE
Posts: 7
Joined: 25 Oct 2010, 19:46
Gender: Male

Re: Mortgages

Post by 0151Tom »

I think every branch should offer all the post office services and products :)