On the 6th of November, I, a small business owner in Germany, have been sent a package. I have no tracking number whatsoever because I didn't know about the strikes and the international signed for service never failed before.
Now it is nearly 4 weeks, nothing arrived and I am in debt. there are already two packages on their way and nothing arrives. The second one has been sent exactly a week ago. I don't find an estimation for this kind of delay anywhere.
Can somebody please estimate how long this is going to take? It is really urgent.
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Important package sent 4 weeks ago
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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delboy
- Posts: 367
- Joined: 05 May 2009, 16:12
- Gender: Male
Re: Important package sent 4 weeks ago
All depends on what part of the country it is going and where it first arrived.
But can say a package was sent from Spain to me on the 4th November ad it arrived last wednesday, hope that helps..
But can say a package was sent from Spain to me on the 4th November ad it arrived last wednesday, hope that helps..
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Wessex
- EX ROYAL MAIL
- Posts: 1267
- Joined: 10 Jul 2007, 17:20
Re: Important package sent 4 weeks ago
Dear Limit ,
I notice you are from Germany.RoyalMailChat recently had an enquiry from a German customer regarding a company.
The posters name was resteportal2009 and his post can be read in this forum.
This of course may not be connected to your situation.
It would help if you could say when and which part of Britain the items were posted from and how they were sent, whether a signature was required in Germany and if they were insured .Were they definitely sent Airmail ?Were they definitely sent by Royal Mail and not by another courier.With such information someone more expert than me would hopefully be able to help you further.
Regards Wessex.
I notice you are from Germany.RoyalMailChat recently had an enquiry from a German customer regarding a company.
The posters name was resteportal2009 and his post can be read in this forum.
This of course may not be connected to your situation.
It would help if you could say when and which part of Britain the items were posted from and how they were sent, whether a signature was required in Germany and if they were insured .Were they definitely sent Airmail ?Were they definitely sent by Royal Mail and not by another courier.With such information someone more expert than me would hopefully be able to help you further.
Regards Wessex.
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32628
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: Important package sent 4 weeks ago
The topic Wessex is talking about is here...
http://www.royalmailchat.co.uk/communit ... 9&p=216475" onclick="window.open(this.href);return false;
http://www.royalmailchat.co.uk/communit ... 9&p=216475" onclick="window.open(this.href);return false;
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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Limit
- Posts: 2
- Joined: 30 Nov 2009, 14:33
- Gender: Male
Re: Important package sent 4 weeks ago
I'm sorry but this is an absolutely different situation. Thanks for the link anyway.
Can I send royal mail an email to which they reply? Their usual support mail is down (which is a really, really bad sign for a company to say the least) and I guess if I call one of the numbers displayed on the support page, I will speak to an answering machine anyway.
Can I send royal mail an email to which they reply? Their usual support mail is down (which is a really, really bad sign for a company to say the least) and I guess if I call one of the numbers displayed on the support page, I will speak to an answering machine anyway.