Posties Who leave a card but don't have the parcel

[BELIAL]

Ah Katie Bee you've met Dog brain. Apologies on behalf of all decent posties who pride themselves on providing the public with the best service they can/are allowed to.
I don't think it would be too contentious to state that almost all on here are equally disgusted with the display of such a "bad attitude", but take comfort from the fact that this persons "bad attitude" is not confined to customers but extends to fellow workers;the union;anybody prepared to oppose the governments backdoor privatization plans for RM.
On the whole you would probably be best advised to ignore Dog comments they are neither serious or representative.Best thought of as an agent provocateur, a site spoiler, spouts poisonous rubbish that most on here treat with the contempt it deserves

[katie_bee]

Hi Belial

Thanks for that!

Fortunately I wont judge other posties on Dog Bait's attitude. In fact I'm very pleased with the one's that do the rounds here, whether they're regs or covering rounds.

I've made up my mind not to fall into any debates with such a one sided minded individual.

Have a great day!

[TrueBlueTerrier]

Not sure if members know this, but on your own control panel there is a friends and foes section. If you do not want to be bothered reading a particular members posts for whatever reason, the select them as a Foe. This means that all their posts are hidden unless you remove them from the "Foe" list or actually click on the link provided within any hidden post.

After all with Freedom of Speech comes Freedom to disregard .

[andy2007]

Hello dog bait,
My husband was at his computer which is about 4 large steps from the door. I was putting a basket of laundry at the foot of the stairs which is just outside the front entranceway of the house. We are 2 houses between a side street and a school. which is why it was easy to catch up with the postie.
My regular postie knows if I'm not in to leave most parcels in the garage, and unless they need my signature that is what he does. On the odd occassion I'm out when a delivery comes, I arrange redelivery and make sure I am in for that delivery.

on the odd occassion your out you arrange redelivery.
how nice of you to make him carry it twice.
we dont redeliver the same day so
the net result of which is exactly the same as the postie your complaining about.

may interest you to know we have 8 seconds per house to get off our bikes ,park them search for packets deliver mail fill out cards when the recipient has no intension of actually being in.how long do you think your postie wants to be stood at your door knowing full well your usually out.
as for delivering packets to your garage ,it may seem petty but i was always perfectly happy to delivery to an unauthorised safe location at one of my houses until the summer hols when after months of me "going the extra mile" knowing full well they were in as they were the day before which took them nearly 5 minutes to get dressed come down unlock fort knox and take the parcel,that i left it on their door step when they shooted wait aminute.finished my round to a complaint that id door stepped their parcel and it could have got wet or been stolen.for now on i will always red card them no matter what.and if i were your regular postie i would now do the same ,signed letter giving permission or not.we deliver to addresses not people or outbuildings.try a bit of consideration for others.not in for your parcel ,make the effort to pick it up.redelivery isnt meant for lazy individuals but for the elderly and disabled who cant come and pick it up.

rant over

Why must you try so hard to undermine, and insult people?
As TBT has already pointed out: It wasn't her usual Postie! Her usual Postie does his/her Job properly

katie_bee, thankyou for being so understanding about the situation. And please don't let Dog Bait get to you. Most of us are happy to be of any help we can be.

One last thing Dog Bait: If it's only people who can't be bothered to answer their doors, that this would happen to. How do you explain the fact, that the same thing happened to one of my Collegues, as he was on his way out of the house?
I was giving him a lift into Work, and his Postie was running late. Aparently, he hadn't taken ANY of the Lightbulbs out that day. Again, it wasn't the usual Postie, he was only covering it. But if RM are having this much trouble providing proper cover, then why aren't they addressing the problem?
This can't be allowed to continue! It's getting all of us a bad name, and causing distress, and extra expense, for our Customers. Not the big Companies, that we keep being told, are our "real" Customers. But the Public, for whom the USO is essential, both for leasure, and (as in this case) small Business ventures.

[TrueBlueTerrier]

I SUGGEST YOU TRY TO THINK WHY WOULD A POSTIE JUST DELIVER A CARD.

In the hope that the occupant is out and so that they don't have to carry the parcel round with them. Actually the answer you gave below so why answer it.

BEACUSE HE KNOWS FULL WELL YOU ARNT LIKLY TO BE THIER..ITS THAT SIMPLE
AND HELL KNW THAT COS HES DONE THE ROUND BEFORE AND/OR BEEN TOLD SO
ANSWER BE IN OR PROVIDE A SAFE PLACE.

DONT COMPLAIN WHEN ITS PARTLY YOUR FAULT,PERSONAL RESPONABILITY

There is not authorisation anywhere that allows posties to not attempt delivery, even if told by a manager, without a Call and Collect notice being in place for that address.

I will say this again because you seem not to have changed your style. Your points and position may have some merit but they are hidden and ruined by the vitriolic way that you post your messages. Ultimately its your personal responsibility to get your message across as politely as possible and if you wonder why people dismiss your views so readily perhaps I have provided you the answer.

What was the reason for the mentioning the bible as well or are your just dragging up an old argument which you 2 were on different sides - if so

[andy2007]

ANDY what the hell are you on about
lets her take some reasonsabilty.shes not a cutomer she uses couriers.yet she expects a service that she doesnt even pay for.
she happy to make all posties regular or not stand outside her door day after day knowing full well shes out.
thats the only reason this postie carded her because the regular one told him.
and he may have been a cover postie but it doesnt mean he hasnt been doing the job 30 years.dont get yourself carried away without the fact yet again.

If you'd bothered to read her original Post, you'd know that she DOES use Royal Mail. But has been forced to use Couriers for the more expensive items, because of complaints from her Customers. She also said that she wanted to be able to use RM for ALL the items she sends. Therefore, she DOES pay for the Service she expects!

As for the Postie providing the cover. He/she may or may not be an experienced Postie. But that doesn't alter the fact that the regular Postie does the job properly. More to the point: RM are using increasing numbers of Agency Staff, to provide cover. And as they don't give them the same level of training that we have. It makes it a distinct possibility that, it was the cause of the problems. Although, as you rightly point out: I am making an educated guess, not stating facts.

she can but doesnt bother to

provide a safe place for her parcels
to leave a note say out
to go pick them up herself
but she will and does demand a redelivery.

again .just cos people send her stuff doesnt make her a customer.
Dog Bait, are you really suggesting that people leave a note out, saying that they aren't in?
Hasn't it occured to you, that it could lead, not only to them being burgled. But also, to having problems making a claim on their Insurance, as they would be advertising the fact that they were out!

Please think about what you are suggesting, before Posting it.

now as for your question ,how do i explain.
WHAT THE FOOK ARE YOU ON ABOUT,WHY SHOULD I EXPLAIN WHAT SOMEONE ELSE DOES TO YOUR FRIEND.
TIME TO GET A LIFE AND GET YOUR HEAD OUTTA YOUR BIBLE.

The fact that I read the Bible, is irrelevant to this discussion. Please restrict your criticisms to ones that have some relevance.

The point of me telling you about what happened to my Collegue, should be obvious: Here was a case, where the same thing had happened. And it involved someone who would have nothing to gain by criticising us, as he is also a Postie.

I SUGGEST YOU TRY TO THINK WHY WOULD A POSTIE JUST DELIVER A CARD.

BEACUSE HE KNOWS FULL WELL YOU ARNT LIKLY TO BE THIER..ITS THAT SIMPLE
AND HELL KNW THAT COS HES DONE THE ROUND BEFORE AND/OR BEEN TOLD SO
ANSWER BE IN OR PROVIDE A SAFE PLACE.

Even if you know that someone isn't likley to be in. It's no excuse to cut corners. Besides, my Collegue is rarely out when the Post arrives, so your argument is irrelevant anyway. Also, why would you assume that only the Customers can be at fault?
Are you really so concieted, that you can't accept the fact that there are some "bad apples", spoiling things for us?

DONT COMPLAIN WHEN ITS PARTLY YOUR FAULT,PERSONAL RESPONABILITY
Where is your proof that it was katie_bee's fault that it happened?
Don't get carried away without the facts. Particularly when you are accusing others of doing the same.

[katie_bee]

Hi Andy, Thank you for your thoughtful reply.
You are correct when you say I am a paying customer. I pay posting as well as recieving because many of the items delivered, I have to pay postage fees from the seller. In this case a big bundle of bubble wrap.

I do believe that some people like dog bait are the ones who give a bad name to the good workers.

Have a great day!

[HTPostman]

katie_bee, not sure where in the UK you are located but on Friday I had a woman who drove up to me and said "the postman on her round hadn't knocked and had just put a sorry you were out card through her door." I don't know how postmen are able to leave parcels back at the office, because every day after i've gone out I have my frame checked by a manager, so I can't just leave parcels under my sorting frame.

[TrueBlueTerrier]

Why should she its our job to deliver packets and she has a life beyond waiting in for packets if we have to redeliver we have to redeliver - and turn off the caps lock -

Once again any salient point has been totally overwhelmed not by your spelling but your style of posting. Still as long as your right that's all that counts it seems.

[TrueBlueTerrier]

yet shes complaining about one of her posties laziness and cant accept that he tried it on

But he should not have tried it on, nor should he have been expected to take out if it was too big. She cannot be expected to take any blame for bad practice from Royal Mail. Ok maybe she can make it easier, everyone can, but it does not distract from the fact that in this case RM failed, not her.

[andy2007]

I KEEP READING YOUR LAST POST AND MY MIND BOGGLES AS TO WHATS YOUR LIFES LIKE .
MY COMMENT GET YOUR HEAD OUT OF THE BIBLE ,MEANS STOP LIVING IN FANTSY LAND.

Why must you be so hostile to other's beliefs?
As for getting out of Fantasy Land. Katie_bee's complaint, was about a one off case, where RM let her personally, down. Combined with a small proportion of the items that she has Posted via RM. In other words: She pays for a great deal of items to be sent via us. But a small proportion go missing, leading to bad feedback for her, and an increasing number of her Customers insisting on Couriers. And as she stated herself: High value items, being sent by her choice, via Couriers, to minimise the risk of things going missing!

A NOTE TO SAY YOUR OUT WILL LEAD TO BURGLERY..WELL MAYBE IN SOME MULTI STORY GHETTO.BUT NOT ANYWHERE ELSE.FIRST MOST BREAK INS ARE AT NIGHT SECOND THEY DONT TEND TO WALK UP TO DOOR AFTER DOOR LOOKING FOR NOTES.IF THEY WANTED TO THEY WOULD JUST KNOCK ON THE DOOR WITH SOME LAME REQUEST OR QUESTION .NO ANSWER SAME THING..

THATS THE STUPIDEST UNTHOUGHT OUT ARGUMENT EVER.
PERSONALLY IVE NOT LOCKED MY DOOR IN YEARS AND WOW NO ONES NICKED MY STUFF.

IF YOU WANT TO LIVE IN FEAR GO AHEAD BUT I LIVE IN REALITY.

MANY OF MY RESIDENTS PUT NOTES UP INFACT MOST,THOSE THAT DONT TELL ME WHERE I CAN LEAVE THEM.ONLY A HAND FULL ARE SO THOUGHTLESS AS TO EXPECT ME TO PART THE RED SEA TO DELIVER THEIR PACKETS.

SO CONSIDERATION IS QUITE DEAD YET

I don't know where you live. But it certainly isn't a big City, or on a rough estate.

I don't live in fear, or encourage others to do so. But I do take sensible steps to protect my Home, Car, etc.. Don't you realise, that most Burgulars watch their victims for a while, before breaking in?
it vastly reduces the risk of being caught. Although, I must conceed that the majority do happen at night. They don't ALL happen at night.

As TBT pointed out. The item should have been taken out in a Van, NOT by the Postie.

Can't you accept the possibility that mistakes (however rare), do in fact happen. Neither the Customer, nor RM are always right (despite the old saying). Surely you aren't too concieted to accept this simple fact of life?

This section is for Customers to ask for help, advice, and to provide feedback. Why do you take any criticism of Posties as a personal attack?
If we aren't made aware of these types of things. How are we supposed to do anything about it?
A lot of us, have been worried by the inadequate training of Agency Workers. We are also becoming increasingly aware of the activities of the tiny minority of "bad apples".

[TrueBlueTerrier]

no royal mail failed the sender who payed the contract for the service to deliver to that address.they pay for one attempted delivery not repeated delivery attempts.thats an extra service for free,but does she see it that way

But is was not even attempted the first time, the so called redelivery was actually the first attempt to actually deliver rather than leave a card.

[andy2007]

Hi Andy, Thank you for your thoughtful reply.
You are correct when you say I am a paying customer. I pay posting as well as recieving because many of the items delivered, I have to pay postage fees from the seller. In this case a big bundle of bubble wrap.

I do believe that some people like dog bait are the ones who give a bad name to the good workers.

Have a great day!

she can do no wrong.
it isnt difficult to understand for you and andy is it.

yes postie was at fault.i think ive said that enought ,but katie should try to take some responsability for why he thought he could cut that corner.and put very simply its because she regularly makes her postmen suffer at her door knowing full well shes never their.

secondly my laSt minute thought would appear to be true..it was an oversized parcel that he didnt need to take anyway.
he was doing a favour for the lates guy..BIG BUNDLE OF BUBBLE WRAP.

ANDY NONE OF MY COMMENTS ARE ABOUT YOUR MATE SO PLEASE DONT CALL ME CONCITED.I COULDNT GIVE A XXXX

KATIE IT DOESNT MATTER A FIG IF YOU PAY THE SELLER POSTAGE.HE STILL PAYS US.IF IT GOES MISSING HE IS THE ONE WE DEAL WITH.
IF YOU WANT ALL YOUR STARS ON EBAY.TRY SOME CONSIDERATION FOR OTHER,SERVICE OR NOT.
CLEARLY THE SERVICE YOU EXPECT AND THE SERVICE YOU PAY FOR ARE DIFFERANT

I KEEP READING YOUR LAST POST AND MY MIND BOGGLES AS TO WHATS YOUR LIFES LIKE .
MY COMMENT GET YOUR HEAD OUT OF THE BIBLE ,MEANS STOP LIVING IN FANTSY LAND.

A NOTE TO SAY YOUR OUT WILL LEAD TO BURGLERY..WELL MAYBE IN SOME MULTI STORY GHETTO.BUT NOT ANYWHERE ELSE.FIRST MOST BREAK INS ARE AT NIGHT SECOND THEY DONT TEND TO WALK UP TO DOOR AFTER DOOR LOOKING FOR NOTES.IF THEY WANTED TO THEY WOULD JUST KNOCK ON THE DOOR WITH SOME LAME REQUEST OR QUESTION .NO ANSWER SAME THING..

THATS THE STUPIDEST UNTHOUGHT OUT ARGUMENT EVER.
PERSONALLY IVE NOT LOCKED MY DOOR IN YEARS AND WOW NO ONES NICKED MY STUFF.

IF YOU WANT TO LIVE IN FEAR GO AHEAD BUT I LIVE IN REALITY.
MANY OF MY RESIDENTS PUT NOTES UP INFACT MOST,THOSE THAT DONT TELL ME WHERE I CAN LEAVE THEM.ONLY A HAND FULL ARE SO THOUGHTLESS AS TO EXPECT ME TO PART THE RED SEA TO DELIVER THEIR PACKETS.

SO CONSIDERATION IS QUITE DEAD YET

I KEEP READING YOUR LAST POST AND MY MIND BOGGLES AS TO WHATS YOUR LIFES LIKE .
MY COMMENT GET YOUR HEAD OUT OF THE BIBLE ,MEANS STOP LIVING IN FANTSY LAND.

Why must you be so hostile to other's beliefs?
As for getting out of Fantasy Land. Katie_bee's complaint, was about a one off case, where RM let her personally, down. Combined with a small proportion of the items that she has Posted via RM. In other words: She pays for a great deal of items to be sent via us. But a small proportion go missing, leading to bad feedback for her, and an increasing number of her Customers insisting on Couriers. And as she stated herself: High value items, being sent by her choice, via Couriers, to minimise the risk of things going missing!

A NOTE TO SAY YOUR OUT WILL LEAD TO BURGLERY..WELL MAYBE IN SOME MULTI STORY GHETTO.BUT NOT ANYWHERE ELSE.FIRST MOST BREAK INS ARE AT NIGHT SECOND THEY DONT TEND TO WALK UP TO DOOR AFTER DOOR LOOKING FOR NOTES.IF THEY WANTED TO THEY WOULD JUST KNOCK ON THE DOOR WITH SOME LAME REQUEST OR QUESTION .NO ANSWER SAME THING..

THATS THE STUPIDEST UNTHOUGHT OUT ARGUMENT EVER.
PERSONALLY IVE NOT LOCKED MY DOOR IN YEARS AND WOW NO ONES NICKED MY STUFF.

IF YOU WANT TO LIVE IN FEAR GO AHEAD BUT I LIVE IN REALITY.

MANY OF MY RESIDENTS PUT NOTES UP INFACT MOST,THOSE THAT DONT TELL ME WHERE I CAN LEAVE THEM.ONLY A HAND FULL ARE SO THOUGHTLESS AS TO EXPECT ME TO PART THE RED SEA TO DELIVER THEIR PACKETS.

SO CONSIDERATION IS QUITE DEAD YET

I don't know where you live. But it certainly isn't a big City, or on a rough estate.

I don't live in fear, or encourage others to do so. But I do take sensible steps to protect my Home, Car, etc.. Don't you realise, that most Burgulars watch their victims for a while, before breaking in?
it vastly reduces the risk of being caught. Although, I must conceed that the majority do happen at night. They don't ALL happen at night.

As TBT pointed out. The item should have been taken out in a Van, NOT by the Postie.

Can't you accept the possibility that mistakes (however rare), do in fact happen. Neither the Customer, nor RM are always right (despite the old saying). Surely you aren't too concieted to accept this simple fact of life?

This section is for Customers to ask for help, advice, and to provide feedback. Why do you take any criticism of Posties as a personal attack?
If we aren't made aware of these types of things. How are we supposed to do anything about it?
A lot of us, have been worried by the inadequate training of Agency Workers. We are also becoming increasingly aware of the activities of the tiny minority of "bad apples".

your at it again,ive already said he was at fault.please scroll back or are you to conceited to bother.my point is she doesnt do herslf an favours .so people are going to get annoyed and cut corners.thats no excuse either just incase you want to start.again and again.bored discussing this now.i think ive answered her complaint.
i dare say with the band wagon jumpers on her side the critasisum went straight though both ears

Please look back at these earlier Posts from you. Then you will understand our objections. These are only the most recent ones. But the fact is, that you verbally attacked a Customer, and myself, for pointing out that this type of thing happens.

You ask if I'm too concieted to scroll back?
Yet, you didn't even read her original Post. And simply assumed that she didn't send items through us, and simply used Couriers. You also assumed that she isn't often in, when her postie arrives. Yet, she clearly stated that she works from Home.

You also claim that we think that she can do no wrong, because we jumped to her defence when you attacked her. What did you expect us to do?

There's a big difference between us assuming that the Postie was in the wrong, and giving a Customer a curteous response to a request for help. And defending her, when she gets verbally attacked for requesting that help!

[TrueBlueTerrier]

Constructive criticism is a form of communication in which a person tries to correct the behaviour of another in a non-authoritarian way, and is generally, a diplomatic approach about what another person is doing socially incorrect. It is 'constructive' as opposed to a command or an insult and is meant as a peaceful and benevolent approach.

Criticism certainly - constructive - hardly.

[TrueBlueTerrier]

Why should she its our job to deliver packets and she has a life beyond waiting in for packets if we have to redeliver we have to redeliver - and turn off the caps lock -

Once again any salient point has been totally overwhelmed not by your spelling but your style of posting. Still as long as your right that's all that counts it seems.

just as a side thought.

why do you think its acceptable that people who are expecting delivery ,dont have to be their.
we redeliver only because its cheaper than sending it back.not because its anything they paid for.but thats just led to everyone expecting to be abscent so they can phone up and get a day specific delivery.

i dont order a pizza delivery then bugger of out and expect a free redeliver at a time of my choosing

personally id make every one of them trot up the do {unless they can produce a blue badge}

Pizza takes 1 hour maximum - 30 minutes for my area

Standard parcels take 3 to 5 days not a good comparison.