Surprised nobody has brought up the situation regarding ASOS parcels yet. The ones which come in the black and white plastic packaging. Massive contract with them.Royal Mail security man came to the office last week,showed a video to managers. They then gave us all a brief. ASOS are using AI to check if their parcels are being left in bins. If they are,even though the customer hasn’t complained,then it’s classed as not delivered correctly. Royal Mail have to compensate them £50 a parcel,yes,£50. Costing us thousands. So now managers basically saying treat ASOS packets as Specials. Other companies are surely going to be doing this. The advancement of AI is going to change our job massively for sure.
This sounds made up nonsense as why would RM pay a fine unless the customer complained that they hadn't received a parcel we'd left in a bin? I doubt many posties leave parcels in bins unless told to do so by a customer anyway.
How the heck can AI be used to tell where a parcel has been left and what happens when it's unwrapped and the packaging put in the bin?
I assume AI will be checking every photo we send ASOS for something which looks like a bin, but it'll do well to sort out bins from parcel boxes!!
I guess anybody daft enough to put it in a bin will just take a close up photo of the parcel so AI can't work out where you've left it???
Surprised nobody has brought up the situation regarding ASOS parcels yet. The ones which come in the black and white plastic packaging. Massive contract with them.Royal Mail security man came to the office last week,showed a video to managers. They then gave us all a brief. ASOS are using AI to check if their parcels are being left in bins. If they are,even though the customer hasn’t complained,then it’s classed as not delivered correctly. Royal Mail have to compensate them £50 a parcel,yes,£50. Costing us thousands. So now managers basically saying treat ASOS packets as Specials. Other companies are surely going to be doing this. The advancement of AI is going to change our job massively for sure.
This sounds made up nonsense as why would RM pay a fine unless the customer complained that they hadn't received a parcel we'd left in a bin? I doubt many posties leave parcels in bins unless told to do so by a customer anyway.
How the heck can AI be used to tell where a parcel has been left and what happens when it's unwrapped and the packaging put in the bin?
As the sender they will have access to all the tracking information for every single parcel they send. If they have an AI agent inputting every one which they can do at a speed incomprehensible to us, they will be able to assess whether it it has been left in a safe location by analysing the photo proof of delivery. It will highlight any suspect ones.
Where the packaging goes after photo is taken and parcel delivered is irrelevant as the AI will be analysing the delivery photo.
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Surprised nobody has brought up the situation regarding ASOS parcels yet. The ones which come in the black and white plastic packaging. Massive contract with them.Royal Mail security man came to the office last week,showed a video to managers. They then gave us all a brief. ASOS are using AI to check if their parcels are being left in bins. If they are,even though the customer hasn’t complained,then it’s classed as not delivered correctly. Royal Mail have to compensate them £50 a parcel,yes,£50. Costing us thousands. So now managers basically saying treat ASOS packets as Specials. Other companies are surely going to be doing this. The advancement of AI is going to change our job massively for sure.
This sounds made up nonsense as why would RM pay a fine unless the customer complained that they hadn't received a parcel we'd left in a bin? I doubt many posties leave parcels in bins unless told to do so by a customer anyway.
How the heck can AI be used to tell where a parcel has been left and what happens when it's unwrapped and the packaging put in the bin?
Exactly, ASOS would need to run a script on RM’s tracking system as well and they are not going to give them access to that, large customer or not
Surprised nobody has brought up the situation regarding ASOS parcels yet. The ones which come in the black and white plastic packaging. Massive contract with them.Royal Mail security man came to the office last week,showed a video to managers. They then gave us all a brief. ASOS are using AI to check if their parcels are being left in bins. If they are,even though the customer hasn’t complained,then it’s classed as not delivered correctly. Royal Mail have to compensate them £50 a parcel,yes,£50. Costing us thousands. So now managers basically saying treat ASOS packets as Specials. Other companies are surely going to be doing this. The advancement of AI is going to change our job massively for sure.
This sounds made up nonsense as why would RM pay a fine unless the customer complained that they hadn't received a parcel we'd left in a bin? I doubt many posties leave parcels in bins unless told to do so by a customer anyway.
How the heck can AI be used to tell where a parcel has been left and what happens when it's unwrapped and the packaging put in the bin?
Am I missing something? I have not watched the video, though since it's customer facing I assume it's not going to answer my question.
If >95% of all packets have a barcode with which the recipient can track their particular packet, what is the purpose of having a unique QR code on a P739 that takes you to an app that tells you the same thing? Is this to save us the time spent writing the barcode number (and more)? Well, we had peel-off barcodes on labels for years until Tracked took over.
Surprised nobody has brought up the situation regarding ASOS parcels yet. The ones which come in the black and white plastic packaging. Massive contract with them.Royal Mail security man came to the office last week,showed a video to managers. They then gave us all a brief. ASOS are using AI to check if their parcels are being left in bins. If they are,even though the customer hasn’t complained,then it’s classed as not delivered correctly. Royal Mail have to compensate them £50 a parcel,yes,£50. Costing us thousands. So now managers basically saying treat ASOS packets as Specials. Other companies are surely going to be doing this. The advancement of AI is going to change our job massively for sure.
What a waste of the worlds finite resources. AI isn't a costless thing both financially or environmentally. All that energy, water, minerals just to look for photographs of items in bins. Nonsense.
"The leadership will sabotage the fight and only make the slightest move under fear of powerful working class action" - Des Warren
Am I missing something? I have not watched the video, though since it's customer facing I assume it's not going to answer my question.
If >95% of all packets have a barcode with which the recipient can track their particular packet, what is the purpose of having a unique QR code on a P739 that takes you to an app that tells you the same thing? Is this to save us the time spent writing the barcode number (and more)? Well, we had peel-off barcodes on labels for years until Tracked took over.
It is to reduce the lost productivity of completing a P739 correctly.
"The leadership will sabotage the fight and only make the slightest move under fear of powerful working class action" - Des Warren
Surprised nobody has brought up the situation regarding ASOS parcels yet. The ones which come in the black and white plastic packaging. Massive contract with them.Royal Mail security man came to the office last week,showed a video to managers. They then gave us all a brief. ASOS are using AI to check if their parcels are being left in bins. If they are,even though the customer hasn’t complained,then it’s classed as not delivered correctly. Royal Mail have to compensate them £50 a parcel,yes,£50. Costing us thousands. So now managers basically saying treat ASOS packets as Specials. Other companies are surely going to be doing this. The advancement of AI is going to change our job massively for sure.
What a waste of the worlds finite resources. AI isn't a costless thing both financially or environmentally. All that energy, water, minerals just to look for photographs of items in bins. Nonsense.
I'm pretty sure ASOS do not care at all about that. If it means getting money off RM then that's all they see.
What a waste of the worlds finite resources. AI isn't a costless thing both financially or environmentally. All that energy, water, minerals just to look for photographs of items in bins. Nonsense.
I'm pretty sure ASOS do not care at all about that. If it means getting money off RM then that's all they see.
ASOS will care when the cost of burning through all their 'tokens' stops being so artificially cheap.
If ASOS wants a better service than Evri then maybe they should stop driving down prices, and thereby wages, which are causing us to turn into Evri.
What a waste of the worlds finite resources. AI isn't a costless thing both financially or environmentally. All that energy, water, minerals just to look for photographs of items in bins. Nonsense.
I'm pretty sure ASOS do not care at all about that. If it means getting money off RM then that's all they see.
ASOS will care when the cost of burning through all their 'tokens' stops being so artificially cheap.
If ASOS wants a better service than Evri then maybe they should stop driving down prices, and thereby wages, which are causing us to turn into Evri.
Exactly and instead of chasing every low profit contract to the point of practically being a loss leader perhaps RM could build instead on their quality of service to win the business, it seems like they're acting in desperation to obtain more market share at the expense of lower profits
It's nothing new, how long have the CWU gone on about the race to the bottom. Of course they did oppose it but now they seem to be fully on board with it
