New P739 coming out

[yellowbelly]

New P739 coming out apparently. No need to write anything on it. Scan item, scan QR code on the card and Bob's your Uncle! Apparently!

Will make our lives wonderfully easy and we'll be able to sail through outdoor saving hours and hours to help other 'pods'!

Customers will need smartphone - or they'll be hanging on the phone to RM for hours...........

https://www.royalmail.com/somethingforyou

Writing a ‘Something for you’ (P739) card can be time-consuming and difficult in bad weather; the new
process requires less time at the door and no need to struggle to write on wet cards with pens that don’t
work.

This also:

• Aligns us to other delivery providers who use technical solutions rather than requiring the manual
completion of cards

•Provides improved communication for customers via a 9-digit unique ID and barcode or
‘Something for You’ enquiry line with less of a requirement to try to decode handwriting / partly
completed cards

•Gives an improved service at CSPs as partly completed cards will be eliminated

[tramssirhc]

'if no information is available'...... You can't beat pen and paper. There is still room to write in the P739.

[yubin282]

but the p739's will still get wet and unreadable

[norris9]

At least that's something. Using some common sense to make things more efficient.

Long way to go.


How about sorting the following next.....

- Making duties the same size and put them together in a logical way.

[ted_e_bear]

Usual RM approach slowly catching up with the parcel delivery companies, DPD have done this for years

[qwerty2]

Usual RM approach slowly catching up with the parcel delivery companies, DPD have done this for years

But we don’t dump their parcels on the doorstep/ in plain view

[qwerty2]

'if no information is available'...... You can't beat pen and paper. There is still room to write in the P739.

Still have to write on the cards where the parcel is for people not online!

[A2B]

'if no information is available'...... You can't beat pen and paper. There is still room to write in the P739.

Still have to write on the cards where the parcel is for people not online!

I think RM decided a long time ago that if you're not online tough luck

[ted_e_bear]

Usual RM approach slowly catching up with the parcel delivery companies, DPD have done this for years

But we don’t dump their parcels on the doorstep/ in plain view

The ones that leave a card obviously don't do they ?

[Hitcher]

But we don’t dump their parcels on the doorstep/ in plain view

Most of our new starters do!

[Hitcher]

Still have to write on the cards where the parcel is for people not online!

And how are we supposed to know that?

[TooManyLoops]

New PDAs coming soon, too

[tramssirhc]

'if no information is available'...... You can't beat pen and paper. There is still room to write in the P739.

Still have to write on the cards where the parcel is for people not online!

Who told you that?

[Mr Rush]

'if no information is available'...... You can't beat pen and paper. There is still room to write in the P739.

Still have to write on the cards where the parcel is for people not online!

I think RM decided a long time ago that if you're not online tough luck

That's increasingly the case everywhere. Remember, the convenience you demanded is now mandatory.

[twoloops]

We no longer card the first knock, second knock card it, with a few numbers wrong way round, give them a bit of grief & stress when they try & book a re-delivery, teach them a lesson