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Offices 'officially' in trouble?
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Wednesday
- Posts: 143
- Joined: 12 Mar 2010, 16:40
- Gender: Male
Re: Offices 'officially' in trouble?
Most offices waiting for Doom26 to come in will be running very short staffed.
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A2B
- Posts: 1907
- Joined: 25 Feb 2009, 19:34
- Gender: Male
Re: Offices 'officially' in trouble?
I think you'll find it's the heatfunkflex55 wrote: ↑07 Jul 2026, 18:30
It is shocking and I bet the main reason in nearly every one of those is cost cutting. OT reductions or bans or deliberately being short of staff.
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Mr Rush
- Posts: 3135
- Joined: 05 Aug 2011, 14:27
- Gender: Male
Re: Offices 'officially' in trouble?
A few have popped up on the list briefly during their initial week. When DM26 gets deployed, then and only then are resources thrown at a unit to put it in a position to stay off the list. The company won't spend its way out of this problem beforehand because it would deprive them of a rationale for DM26.
I understand in our area the three or four offices already live are tiny (~20 duties). Like the ODM rollout last year, we'll see how DM26 fares on contact with large town offices.
The machine stops.
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goneaway
- Posts: 294
- Joined: 20 Oct 2016, 19:50
- Gender: Male
Re: Offices 'officially' in trouble?
This record failure rate is without doubt wilful on the part of Royal Mail senior management. In our office, there has been a strict excess overtime ban for the past week, after ad hoc bans on selected days on and off for months, despite no floats to cover booked holidays and staff not being replaced on leaving.
And someone who normally works half of their Wallington week on overtime was expressly told she could not this week, despite her job having about a week's letters sat in the frame. She has never been refused the opportunity to work those days off going back years.
It's like there is now a more concerted effort for USO letter delivery to fail big time, so that the new owners can wriggle out of having to do it at all and force the government's hand to make other arrangements. DM26 is just a sham to keep OFCOM at bay. It was quite embarrassing delivering those Royal Mail door to doors recently, advising customers that second class would soon be delivered every other day, when 5 to 8 days post was being delivered in one go with the leaflets!
And someone who normally works half of their Wallington week on overtime was expressly told she could not this week, despite her job having about a week's letters sat in the frame. She has never been refused the opportunity to work those days off going back years.
It's like there is now a more concerted effort for USO letter delivery to fail big time, so that the new owners can wriggle out of having to do it at all and force the government's hand to make other arrangements. DM26 is just a sham to keep OFCOM at bay. It was quite embarrassing delivering those Royal Mail door to doors recently, advising customers that second class would soon be delivered every other day, when 5 to 8 days post was being delivered in one go with the leaflets!
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12061
- Joined: 12 Nov 2008, 17:03
- Gender: Male
Re: Offices 'officially' in trouble?
I wonder in how many DOs them leaflets will just be sat under benches for weeks along with all the other D2Dsgoneaway wrote: ↑08 Jul 2026, 05:56This record failure rate is without doubt wilful on the part of Royal Mail senior management. In our office, there has been a strict excess overtime ban for the past week, after ad hoc bans on selected days on and off for months, despite no floats to cover booked holidays and staff not being replaced on leaving.
And someone who normally works half of their Wallington week on overtime was expressly told she could not this week, despite her job having about a week's letters sat in the frame. She has never been refused the opportunity to work those days off going back years.
It's like there is now a more concerted effort for USO letter delivery to fail big time, so that the new owners can wriggle out of having to do it at all and force the government's hand to make other arrangements. DM26 is just a sham to keep OFCOM at bay. It was quite embarrassing delivering those Royal Mail door to doors recently, advising customers that second class would soon be delivered every other day, when 5 to 8 days post was being delivered in one go with the leaflets!
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Beanyjazz
- Posts: 209
- Joined: 12 Dec 2014, 19:59
- Gender: Male
Re: Offices 'officially' in trouble?
Same at our place, manager said it was national as well and it's going to be like this probably 10 weeks. We're on collections and he's been told 'if a duty is going to fail/somebody ill, don't cover it with overtime'. Yesterday a few people were moved around and collection routes were split up etc, I know on 1 wave on a duty (we do 3 a day) had 16 collection failures.goneaway wrote: ↑08 Jul 2026, 05:56This record failure rate is without doubt wilful on the part of Royal Mail senior management. In our office, there has been a strict excess overtime ban for the past week, after ad hoc bans on selected days on and off for months, despite no floats to cover booked holidays and staff not being replaced on leaving.
And someone who normally works half of their Wallington week on overtime was expressly told she could not this week, despite her job having about a week's letters sat in the frame. She has never been refused the opportunity to work those days off going back years.
It's like there is now a more concerted effort for USO letter delivery to fail big time, so that the new owners can wriggle out of having to do it at all and force the government's hand to make other arrangements. DM26 is just a sham to keep OFCOM at bay. It was quite embarrassing delivering those Royal Mail door to doors recently, advising customers that second class would soon be delivered every other day, when 5 to 8 days post was being delivered in one go with the leaflets!
We have 3 massive 6/7 hour Saturday routes and only 2 were done this weekend.
It is 100% being failed on purpose.
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32695
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: Offices 'officially' in trouble?
We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:
179
Altens DO (AB10-AB12, AB35)
Ashington DO (NE22, NE62-NE64)
Aylesbury DO (HP19-HP21)
Barnstaple DO (EX18, EX31, EX32, EX33, EX35, EX37)
Barry DO (CF63)
Basingstoke DO (RG21-RG26, RG28)
Bedford DO (MK40-MK45)
Bicester DO (OX25, OX26, OX27)
Bradford North DO (BD1, BD2, BD3, BD8, BD9, BD10)
Bracknell DO (RG12, RG42, RG45)
Brecon DO (LD3)
Brierley Hill DO (DY5)
Caerphilly DO (CF83)
Calne DO (SN11)
Cambridge DO (CB1-CB5, CB21-CB25)
Carmarthen DO (SA17, SA31, SA32, SA33)
Carterton DO (OX18)
Clifton NG DO (NG11)
Coalville DO (LE6, LE67)
Deal DO (CT14)
Dursley DO (GL11, GL12, GL13)
Ebbw Vale DO (NP23)
Fareham DO (PO14-PO17)
Flint DO (CH6, CH8)
Gloucester North DO (GL3-GL4)
Great Glen SPDO (LE8)
Hailsham DO (BN27)
Hedge End DO (SO30, SO32)
Hunslet DO (LS10)
Hyde DO (SK13, SK14, SK16)
Ilfracombe DO (EX34)
Kidderminster DO (DY10-DY12, DY14)
Kingswinford DO (DY6)
Kingswood DO (BS15, BS30)
Llaongollen SUDO (LL20)
Loughborough DO (LE11-LE12)
Mid Rhondda Ganol DO (CF39-CF40)
Nantwich DO (CW5)
New Ferry DO (CH32, CH62, CH63)
Northolt DO (UB5-UB6)
Nottingham City DO (NG1, NG3)
Nottingham North DO (NG5, NG14)
Nottingham South DO (NG2, NG12)
Okehampton DO (EX19, EX20, EX21)
Orton Southgate DO (PE2, PE7-PE9)
Oxford DO (OX1-OX2)
Oxford East DO (OX3, OX4, OX33, OX44, OX49)
Patchway DO (BS32, BS34-BS35)
Penarth DO (CF64)
Pontypridd DO (CF37-CF38, CF46)
Saxon Way DO (HU4, HU10, HU13-HU15)
Sheffield North East DO (S5, S35)
St Helens DO (WA9-WA11)
Stalybridge SUDU (SK15)
Stockport Central DO (SK1, SK2, SK3, SK4, SK5, SK7)
Stourport On Severn DO (DY13)
Swindon DO (SN1, SN2, SN3, SN6, SN25, SN26, SN38, SN99)
Tarporley DO (CW6)
Thornbury DO (BS35)
Tipton DO (DY4)
Tiverton DO (EX16, EX18)
Wallingford DO (OX10, OX49)
Wantage DO (OX12)
Warrington DO (WA1-WA2, WA4-WA5, WA55)
West Park DO (PL5)
Weston Super Mare DO (BS23-BS24, BS40)
Wimborne DO (BH21)
Wolverhampton NE DO (WV11, WV12)
Yate DO (BS37)
Units that report three consecutive days of 30% of DPs failing USO gets you on the list and public RM service disruption website. Then you need three consecutive days below 30% to get off the list (well below and back to stable USO)
No. 179 Squadron RAF was a Royal Air Force Squadron that was a maritime patrol/anti-submarine warfare unit in World War II.
179
Altens DO (AB10-AB12, AB35)
Ashington DO (NE22, NE62-NE64)
Aylesbury DO (HP19-HP21)
Barnstaple DO (EX18, EX31, EX32, EX33, EX35, EX37)
Barry DO (CF63)
Basingstoke DO (RG21-RG26, RG28)
Bedford DO (MK40-MK45)
Bicester DO (OX25, OX26, OX27)
Bradford North DO (BD1, BD2, BD3, BD8, BD9, BD10)
Bracknell DO (RG12, RG42, RG45)
Brecon DO (LD3)
Brierley Hill DO (DY5)
Caerphilly DO (CF83)
Calne DO (SN11)
Cambridge DO (CB1-CB5, CB21-CB25)
Carmarthen DO (SA17, SA31, SA32, SA33)
Carterton DO (OX18)
Clifton NG DO (NG11)
Coalville DO (LE6, LE67)
Deal DO (CT14)
Dursley DO (GL11, GL12, GL13)
Ebbw Vale DO (NP23)
Fareham DO (PO14-PO17)
Flint DO (CH6, CH8)
Gloucester North DO (GL3-GL4)
Great Glen SPDO (LE8)
Hailsham DO (BN27)
Hedge End DO (SO30, SO32)
Hunslet DO (LS10)
Hyde DO (SK13, SK14, SK16)
Ilfracombe DO (EX34)
Kidderminster DO (DY10-DY12, DY14)
Kingswinford DO (DY6)
Kingswood DO (BS15, BS30)
Llaongollen SUDO (LL20)
Loughborough DO (LE11-LE12)
Mid Rhondda Ganol DO (CF39-CF40)
Nantwich DO (CW5)
New Ferry DO (CH32, CH62, CH63)
Northolt DO (UB5-UB6)
Nottingham City DO (NG1, NG3)
Nottingham North DO (NG5, NG14)
Nottingham South DO (NG2, NG12)
Okehampton DO (EX19, EX20, EX21)
Orton Southgate DO (PE2, PE7-PE9)
Oxford DO (OX1-OX2)
Oxford East DO (OX3, OX4, OX33, OX44, OX49)
Patchway DO (BS32, BS34-BS35)
Penarth DO (CF64)
Pontypridd DO (CF37-CF38, CF46)
Saxon Way DO (HU4, HU10, HU13-HU15)
Sheffield North East DO (S5, S35)
St Helens DO (WA9-WA11)
Stalybridge SUDU (SK15)
Stockport Central DO (SK1, SK2, SK3, SK4, SK5, SK7)
Stourport On Severn DO (DY13)
Swindon DO (SN1, SN2, SN3, SN6, SN25, SN26, SN38, SN99)
Tarporley DO (CW6)
Thornbury DO (BS35)
Tipton DO (DY4)
Tiverton DO (EX16, EX18)
Wallingford DO (OX10, OX49)
Wantage DO (OX12)
Warrington DO (WA1-WA2, WA4-WA5, WA55)
West Park DO (PL5)
Weston Super Mare DO (BS23-BS24, BS40)
Wimborne DO (BH21)
Wolverhampton NE DO (WV11, WV12)
Yate DO (BS37)
Units that report three consecutive days of 30% of DPs failing USO gets you on the list and public RM service disruption website. Then you need three consecutive days below 30% to get off the list (well below and back to stable USO)
No. 179 Squadron RAF was a Royal Air Force Squadron that was a maritime patrol/anti-submarine warfare unit in World War II.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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oypostie
- Posts: 897
- Joined: 25 Dec 2007, 13:39
Re: Offices 'officially' in trouble?
At what stage do we switch over to a list of offices that aren't failing

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qwerty2
- Posts: 2011
- Joined: 30 Jun 2009, 00:42
- Gender: Male
Re: Offices 'officially' in trouble?
Let’s try for 200!!

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Mr Rush
- Posts: 3135
- Joined: 05 Aug 2011, 14:27
- Gender: Male
Re: Offices 'officially' in trouble?
For context, last Christmas the list peaked at 156. It's f***ing July.
The machine stops.
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12061
- Joined: 12 Nov 2008, 17:03
- Gender: Male
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32695
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: Offices 'officially' in trouble?
We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:
180
Altens DO (AB10-AB12, AB35)
Ashington DO (NE22, NE62-NE64)
Aylesbury DO (HP19-HP21)
Barnstaple DO (EX18, EX31, EX32, EX33, EX35, EX37)
Barry DO (CF63)
Basingstoke DO (RG21-RG26, RG28)
Bedford DO (MK40-MK45)
Bicester DO (OX25, OX26, OX27)
Bradford North DO (BD1, BD2, BD3, BD8, BD9, BD10)
Bracknell DO (RG12, RG42, RG45)
Brecon DO (LD3)
Brierley Hill DO (DY5)
Caerphilly DO (CF83)
Calne DO (SN11)
Cambridge DO (CB1-CB5, CB21-CB25)
Carmarthen DO (SA17, SA31, SA32, SA33)
Carterton DO (OX18)
Clifton NG DO (NG11)
Coalville DO (LE6, LE67)
Deal DO (CT14)
Dursley DO (GL11, GL12, GL13)
Eastwood DO (NG16)
Ebbw Vale DO (NP23)
Fareham DO (PO14-PO17)
Flint DO (CH6, CH8)
Gloucester North DO (GL3-GL4)
Great Glen SPDO (LE8)
Hedge End DO (SO30, SO32)
Hull Central DO (HU1-HU3, HU5, HU9, HU12, HU19)
Hunslet DO (LS10)
Hyde DO (SK13, SK14, SK16)
Ilfracombe DO (EX34)
Inverclyde DO (PA14-PA19)
Kidderminster DO (DY10-DY12, DY14)
Kingswinford DO (DY6)
Kingswood DO (BS15, BS30)
Knutsford DO (WA16)
Leieston DO (IP15-IP16)
Llaongollen SUDO (LL20)
Loughborough DO (LE11-LE12)
Malton DO (YO17)
Mid Rhondda Ganol DO (CF39-CF40)
Nantwich DO (CW5)
New Ferry DO (CH32, CH62, CH63)
Nottingham North DO (NG5, NG14)
Nottingham South DO (NG2, NG12)
Okehampton DO (EX19, EX20, EX21)
Orton Southgate DO (PE2, PE7-PE9)
Oxford DO (OX1-OX2)
Oxford East DO (OX3, OX4, OX33, OX44, OX49)
Patchway DO (BS32, BS34-BS35)
Pontypridd DO (CF37-CF38, CF46)
Saxon Way DO (HU4, HU10, HU13-HU15)
Sheffield North East DO (S5, S35)
St Helens DO (WA9-WA11)
Stalybridge SUDU (SK15)
Stockport Central DO (SK1, SK2, SK3, SK4, SK5, SK7)
Stourbridge DO (DY7-DY9)
Stourport On Severn DO (DY13)
Swindon DO (SN1, SN2, SN3, SN6, SN25, SN26, SN38, SN99)
Tipton DO (DY4)
Tiverton DO (EX16, EX18)
Wallingford DO (OX10, OX49)
Wantage DO (OX12)
Warrington DO (WA1-WA2, WA4-WA5, WA55)
Weston Super Mare DO (BS23-BS24, BS40)
Wimborne DO (BH21)
Wolverhampton NE DO (WV11, WV12)
Wolverhampton NW DO (WV6-WV9)
Yate DO (BS37)
Units that report three consecutive days of 30% of DPs failing USO gets you on the list and public RM service disruption website. Then you need three consecutive days below 30% to get off the list (well below and back to stable USO)

180
Altens DO (AB10-AB12, AB35)
Ashington DO (NE22, NE62-NE64)
Aylesbury DO (HP19-HP21)
Barnstaple DO (EX18, EX31, EX32, EX33, EX35, EX37)
Barry DO (CF63)
Basingstoke DO (RG21-RG26, RG28)
Bedford DO (MK40-MK45)
Bicester DO (OX25, OX26, OX27)
Bradford North DO (BD1, BD2, BD3, BD8, BD9, BD10)
Bracknell DO (RG12, RG42, RG45)
Brecon DO (LD3)
Brierley Hill DO (DY5)
Caerphilly DO (CF83)
Calne DO (SN11)
Cambridge DO (CB1-CB5, CB21-CB25)
Carmarthen DO (SA17, SA31, SA32, SA33)
Carterton DO (OX18)
Clifton NG DO (NG11)
Coalville DO (LE6, LE67)
Deal DO (CT14)
Dursley DO (GL11, GL12, GL13)
Eastwood DO (NG16)
Ebbw Vale DO (NP23)
Fareham DO (PO14-PO17)
Flint DO (CH6, CH8)
Gloucester North DO (GL3-GL4)
Great Glen SPDO (LE8)
Hedge End DO (SO30, SO32)
Hull Central DO (HU1-HU3, HU5, HU9, HU12, HU19)
Hunslet DO (LS10)
Hyde DO (SK13, SK14, SK16)
Ilfracombe DO (EX34)
Inverclyde DO (PA14-PA19)
Kidderminster DO (DY10-DY12, DY14)
Kingswinford DO (DY6)
Kingswood DO (BS15, BS30)
Knutsford DO (WA16)
Leieston DO (IP15-IP16)
Llaongollen SUDO (LL20)
Loughborough DO (LE11-LE12)
Malton DO (YO17)
Mid Rhondda Ganol DO (CF39-CF40)
Nantwich DO (CW5)
New Ferry DO (CH32, CH62, CH63)
Nottingham North DO (NG5, NG14)
Nottingham South DO (NG2, NG12)
Okehampton DO (EX19, EX20, EX21)
Orton Southgate DO (PE2, PE7-PE9)
Oxford DO (OX1-OX2)
Oxford East DO (OX3, OX4, OX33, OX44, OX49)
Patchway DO (BS32, BS34-BS35)
Pontypridd DO (CF37-CF38, CF46)
Saxon Way DO (HU4, HU10, HU13-HU15)
Sheffield North East DO (S5, S35)
St Helens DO (WA9-WA11)
Stalybridge SUDU (SK15)
Stockport Central DO (SK1, SK2, SK3, SK4, SK5, SK7)
Stourbridge DO (DY7-DY9)
Stourport On Severn DO (DY13)
Swindon DO (SN1, SN2, SN3, SN6, SN25, SN26, SN38, SN99)
Tipton DO (DY4)
Tiverton DO (EX16, EX18)
Wallingford DO (OX10, OX49)
Wantage DO (OX12)
Warrington DO (WA1-WA2, WA4-WA5, WA55)
Weston Super Mare DO (BS23-BS24, BS40)
Wimborne DO (BH21)
Wolverhampton NE DO (WV11, WV12)
Wolverhampton NW DO (WV6-WV9)
Yate DO (BS37)
Units that report three consecutive days of 30% of DPs failing USO gets you on the list and public RM service disruption website. Then you need three consecutive days below 30% to get off the list (well below and back to stable USO)

I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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citypostie
- Posts: 893
- Joined: 08 Apr 2009, 19:42
- Gender: Male
Re: Offices 'officially' in trouble?
It's obvious the reason for all these failures is the parcel volumes, it's crazy for this time of year so they are being prioritised over letters no matter what any upper management say
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12061
- Joined: 12 Nov 2008, 17:03
- Gender: Male
Re: Offices 'officially' in trouble?
Packets always have and always will be prioritised over letters in both MCs and DOs.citypostie wrote: ↑09 Jul 2026, 16:08It's obvious the reason for all these failures is the parcel volumes, it's crazy for this time of year so they are being prioritised over letters no matter what any upper management say
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Mr Rush
- Posts: 3135
- Joined: 05 Aug 2011, 14:27
- Gender: Male
Re: Offices 'officially' in trouble?
Ah, on the list finally 
Absolutely blown out of the water on Monday with 10,000+ packets - very nearly a full house. As I have absolutely no interest in staying out one minute past stupid o'clock I'm unaware if there is an OT ban. If there isn't, there are precious few takers. By the time we finish latterly, years ago the docket kings would be finishing up their third walk of the day.
Absolutely blown out of the water on Monday with 10,000+ packets - very nearly a full house. As I have absolutely no interest in staying out one minute past stupid o'clock I'm unaware if there is an OT ban. If there isn't, there are precious few takers. By the time we finish latterly, years ago the docket kings would be finishing up their third walk of the day.
The machine stops.