The agreement says local level. Its nowt to do with the bag avoiders.
That's me screwed then
We have been promised a revision and re-pick for the last 4 years but management always seems to bottle it. We have some duties that have barely 7 loops on them whilst others have nearly 9 due to the imposed revisions and new-builds. And those are the duties which consistently fail and imho they are being allowed to fail because management are more interested in the overall QoS.
Look at this way - scenario A - 100 duties and every duty leaves a tray of mail behind = office QoS looks terrible. Scenario B - 80 duties clear and 20 duties fail everyday = overall QoS is much better. A delivery manager is unlikely to be judged primarily on whether every single duty clears as I know there are other factors such as % of Tracked and 1c delivered on time, customer complaints, budget and staffing costs, sick absence etc. However, my observations seem to fit the strategy of protecting an office's headline performance rather than ensuring that every duty has an equal workload.
Managers have a natural incentive to move resources to where they will have the biggest effect on the office's overall results. And I've been told that this is the reason why many of the singletons are allowed to regularly clear their frames while oversized urban paired walks are deliberately allowed to fail.
On the face of it, shareholder value is the dumbest idea in the world.
The agreement says local level. Its nowt to do with the bag avoiders.
That's me screwed then
We have been promised a revision and re-pick for the last 4 years but management always seems to bottle it. We have some duties that have barely 7 loops on them whilst others have nearly 9 due to the imposed revisions and new-builds. And those are the duties which consistently fail and imho they are being allowed to fail because management are more interested in the overall QoS.
Look at this way - scenario A - 100 duties and every duty leaves a tray of mail behind = office QoS looks terrible. Scenario B - 80 duties clear and 20 duties fail everyday = overall QoS is much better. A delivery manager is unlikely to be judged primarily on whether every single duty clears as I know there are other factors such as % of Tracked and 1c delivered on time, customer complaints, budget and staffing costs, sick absence etc. However, my observations seem to fit the strategy of protecting an office's headline performance rather than ensuring that every duty has an equal workload.
Managers have a natural incentive to move resources to where they will have the biggest effect on the office's overall results. And I've been told that this is the reason why many of the singletons are allowed to regularly clear their frames while oversized urban paired walks are deliberately allowed to fail.
The official sop is that duties are rotated so they do not fail everyday. The qos is based on figures not individual walks and that could explain why the same duties keep failing. Ideally the question should be asked about what the failures are not simply the traffic count. DM26 will resolve this but you need a strong rep and engaged workforce.
"The leadership will sabotage the fight and only make the slightest move under fear of powerful working class action" - Des Warren
The official sop is that duties are rotated so they do not fail everyday. The qos is based on figures not individual walks and that could explain why the same duties keep failing. Ideally the question should be asked about what the failures are not simply the traffic count. DM26 will resolve this but you need a strong rep and engaged workforce.
Yeah, I know some posties voted for DM26 in our office because the rep told them that it would allow them to stay on their cushy singletons and that there would be no re-pick. What has angered a few of us senior posties is the fact that some posties have"jumped the queue" and put on certain rounds that clearly haven't been advertised. Some of them have been sitting on those rounds for years!
Judging by other offices reporting similar issues though I'm not convinced that it is just isolated poor implementation. Out of interest though, if an office doesn't rotate the failing duties as the SOP intends, is that considered a failure of DM26 or a failure of local management to implement it properly?
On the face of it, shareholder value is the dumbest idea in the world.
The official sop is that duties are rotated so they do not fail everyday. The qos is based on figures not individual walks and that could explain why the same duties keep failing. Ideally the question should be asked about what the failures are not simply the traffic count. DM26 will resolve this but you need a strong rep and engaged workforce.
Yeah, I know some posties voted for DM26 in our office because the rep told them that it would allow them to stay on their cushy singletons and that there would be no re-pick. What has angered a few of us senior posties is the fact that some posties have"jumped the queue" and put on certain rounds that clearly haven't been advertised. Some of them have been sitting on those rounds for years!
Judging by other offices reporting similar issues though I'm not convinced that it is just isolated poor implementation. Out of interest though, if an office doesn't rotate the failing duties as the SOP intends, is that considered a failure of DM26 or a failure of local management to implement it properly?
Looking at the national picture you can see that rotation is hit and miss. For DM26 the rotation is built in and can't be hit and miss. Even the non-pod singletons are 50/50. If there is not rotation in DM26 that would be questioned. The traffic profile makes it impossible not to rotate.
"The leadership will sabotage the fight and only make the slightest move under fear of powerful working class action" - Des Warren
Curious as to how many 'arrangements' last after DM26 comes in at ours.
Some duties in ours are being paid an astonishing amount of overtime when the delivery part takes 3.5 hours. Job and finish if your face fits.
On the flip side shared vans with 1 person on them, denied any overtime and expected to manage 150-200 tracked per day, if you get back 12 minutes before your finish time instead of 10 you'll get asked why you didn't do 1 more tracked.
This is where local agreements have gotten us - and it's a national issue going by on here. Leaving offices to work this out for themselves will only make things worse.
Curious as to how many 'arrangements' last after DM26 comes in at ours.
Some duties in ours are being paid an astonishing amount of overtime when the delivery part takes 3.5 hours. Job and finish if your face fits.
On the flip side shared vans with 1 person on them, denied any overtime and expected to manage 150-200 tracked per day, if you get back 12 minutes before your finish time instead of 10 you'll get asked why you didn't do 1 more tracked.
This is where local agreements have gotten us - and it's a national issue going by on here. Leaving offices to work this out for themselves will only make things worse.
All that will happen if this continues is that the PIR will identify the hours not being used. Those hours may not survive the review.
"The leadership will sabotage the fight and only make the slightest move under fear of powerful working class action" - Des Warren
Curious as to how many 'arrangements' last after DM26 comes in at ours.
Some duties in ours are being paid an astonishing amount of overtime when the delivery part takes 3.5 hours. Job and finish if your face fits.
On the flip side shared vans with 1 person on them, denied any overtime and expected to manage 150-200 tracked per day, if you get back 12 minutes before your finish time instead of 10 you'll get asked why you didn't do 1 more tracked.
This is where local agreements have gotten us - and it's a national issue going by on here. Leaving offices to work this out for themselves will only make things worse.
All that will happen if this continues is that the PIR will identify the hours not being used. Those hours may not survive the review.
Have heard that every time anything changes from the move to shared vans up to the recent network window change. The workload for some will remain very, very manageable and for others impossible.
If DM26 is being set up so that it’s impossible to fail, then why are we operating in an office that has 1st class letters sitting in frames for up to a week, often longer. The safeguards that should be stopping that from happening are absent but the DM26 safeguards will appear by magic?
Curious as to how many 'arrangements' last after DM26 comes in at ours.
Some duties in ours are being paid an astonishing amount of overtime when the delivery part takes 3.5 hours. Job and finish if your face fits.
On the flip side shared vans with 1 person on them, denied any overtime and expected to manage 150-200 tracked per day, if you get back 12 minutes before your finish time instead of 10 you'll get asked why you didn't do 1 more tracked.
This is where local agreements have gotten us - and it's a national issue going by on here. Leaving offices to work this out for themselves will only make things worse.
Well said Perseus
I certainly believe that local implementation matters just as much as the model itself. And what I think we will end up with are some people saying that DM26 works brilliantly, whilst others will say that it's an unmitigated disaster because they are not operating under identical conditions.
The argument against the singletons if they are consistently clearing the same duty doing a single day's mail and parcels in the same hours they always have is the fact that there isn't any savings being made doing this. The financial benefits of DM26 can only come from duties where either the workload has increased or where there are fewer people covering the same amount of work.
On the face of it, shareholder value is the dumbest idea in the world.
Curious as to how many 'arrangements' last after DM26 comes in at ours.
Some duties in ours are being paid an astonishing amount of overtime when the delivery part takes 3.5 hours. Job and finish if your face fits.
On the flip side shared vans with 1 person on them, denied any overtime and expected to manage 150-200 tracked per day, if you get back 12 minutes before your finish time instead of 10 you'll get asked why you didn't do 1 more tracked.
This is where local agreements have gotten us - and it's a national issue going by on here. Leaving offices to work this out for themselves will only make things worse.
Well said Perseus
I certainly believe that local implementation matters just as much as the model itself. And what I think we will end up with are some people saying that DM26 works brilliantly, whilst others will say that it's an unmitigated disaster because they are not operating under identical conditions.
The argument against the singletons if they are consistently clearing the same duty doing a single day's mail and parcels in the same hours they always have is the fact that there isn't any savings being made doing this. The financial benefits of DM26 can only come from duties where either the workload has increased or where there are fewer people covering the same amount of work.
DM26 WILL work brilliantly for singleton duties within offices. Only do 50% of your duty each plus the 1C and tracked for the other side, then 'help out' elsewhere - it's a dream job when you factor in the extra Saturdays off for less workload. It's not been explained how they split a singleton duty into 2 for the purpose of only sending part of it into office each day, so I assume they will get all items which allows them to completely manage their daily workload, take 60% on a Tuesday, make Wednesday easier for them etc etc. Enough people will have voted it in based on that as there are a lot of single duties out there. Then you have where the savings are actually being made, with vigour, the staff who are currently unable to complete 2 x shared vans between 4 people, suddenly having to do it with 3 people, FOR NO EXTRA MONEY, NO EXTRA TIME OFF, having their performance monitored, SISO watched like a hawk.
You'll get people on board with most things if they think they are being treated fairly and evenly, DM26 is the polar opposite, which is ironic given the huge fanfare made about making things fair and achievable.
so I assume they will get all items which allows them to completely manage their daily workload, take 60% on a Tuesday, make Wednesday easier for them etc etc.
All the 2C manual letters and flats will be sent out by the MC each day, they'll go to your IPS frames, From what I can tell, if your walk isn't on a 2C day, the 2C manual letters and flats get held at the IPS frames. For the mech, if a 2C item isn't an incidental one then it won't be released by the DTS if it's a non-2C day for a walk.
so I assume they will get all items which allows them to completely manage their daily workload, take 60% on a Tuesday, make Wednesday easier for them etc etc.
All the 2C manual letters and flats will be sent out by the MC each day, they'll go to your IPS frames, From what I can tell, if your walk isn't on a 2C day, the 2C manual letters and flats get held at the IPS frames. For the mech, if a 2C item isn't an incidental one then it won't be released by the DTS if it's a non-2C day for a walk.
I'm quoting you Space, as you've put the info up here, but this is really a query for anyone at a DO which has implemented DM26.
Re the manual, according to the video it'll apparently get sent (separated by class) to the DO in boxes for the IPS frame. But a on a non-2c (or 1c only, whichever way you want to describe it) day a DP could have a mech 1c, a coincidental mech 2c - but because the part of the walk that the particular DP is on is on its 'non-2c day' would a manual non-first class flat or multiple flats (Radio Times, holiday brochures etc.) be held at the IPS frame in the box - which then have to be delivered the next day? Or do the manual flats get looked at by the duty holder who goes 'Oooh look, I'm already going there today, might save me going there tomorrow, I'll take that too'!
new way of working is that you prep the mech trays and parcels first then lastly prep the manual, only putting in the frame any 2nd class manual into the light part of the duty that already has an item already going just as you said. The rest go into a tray ready for prep next day. That way you will always have a clear frame just like the old days (apart from D2D)
so I assume they will get all items which allows them to completely manage their daily workload, take 60% on a Tuesday, make Wednesday easier for them etc etc.
All the 2C manual letters and flats will be sent out by the MC each day, they'll go to your IPS frames, From what I can tell, if your walk isn't on a 2C day, the 2C manual letters and flats get held at the IPS frames. For the mech, if a 2C item isn't an incidental one then it won't be released by the DTS if it's a non-2C day for a walk.
I'm quoting you Space, as you've put the info up here, but this is really a query for anyone at a DO which has implemented DM26.
Re the manual, according to the video it'll apparently get sent (separated by class) to the DO in boxes for the IPS frame. But a on a non-2c (or 1c only, whichever way you want to describe it) day a DP could have a mech 1c, a coincidental mech 2c - but because the part of the walk that the particular DP is on is on its 'non-2c day' would a manual non-first class flat or multiple flats (Radio Times, holiday brochures etc.) be held at the IPS frame in the box - which then have to be delivered the next day? Or do the manual flats get looked at by the duty holder who goes 'Oooh look, I'm already going there today, might save me going there tomorrow, I'll take that too'!
The 2C manual letters and flats that we send out to the DOs will get sorted on your IPS frames. AFAIK if a walk is on a non 2C day, no 2C for that walk will go over to the walk frame. For the mech it's not done by part walk, either the WHOLE walk is on a non-2C day or it isn't.
SP the 50/50 duties will be streamed at the mail centre, we have been asked to specify the midpoint (in time) of our outdoor so that the mech will come as planned (50/50) in the trays. Only the manual will all best segged to first and second and prepped accordingly at the IPS and at the duty.
Apparantly you will have a magical new algorithm that will do the css work for us....
SP the 50/50 duties will be streamed at the mail centre, we have been asked to specify the midpoint (in time) of our outdoor so that the mech will come as planned (50/50) in the trays. Only the manual will all best segged to first and second and prepped accordingly at the IPS and at the duty.
Apparantly you will have a magical new algorithm that will do the css work for us....
Don't know where they got that idea from. Nothing has changed about the algorithm. If it's a 2C day for a walk then all the non-coincidental 2C will be released. If it's not a 2C day then no non-coincidental 2C will be released. With the non-coincidental 2C even if it's a 2C day, if there's no other mail already being released for a DP any non-coincidental 2C will not be released unless it has hit the time limit for the product used.
