ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

1st Class Delivered In Your Own Time If It Is Missed

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 11947
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by SpacePhoenix »

Mr Rush wrote:
14 May 2026, 19:44
claretandblue wrote:
13 May 2026, 18:25
Don't put first class in the frames if you're not taking it out.
Absolutely. However, an edge case: some 1C does make it into the sequenced trays on occassion, and if someone else is prepping your walk and not paying attention it may end up in the frame.
There is ALWAYS 1C in the sequencing, as well as any 2C that has been released by the DTS
TopperGas
Posts: 3223
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by TopperGas »

SpacePhoenix wrote:
14 May 2026, 20:06
Mr Rush wrote:
14 May 2026, 19:44
claretandblue wrote:
13 May 2026, 18:25
Don't put first class in the frames if you're not taking it out.
Absolutely. However, an edge case: some 1C does make it into the sequenced trays on occassion, and if someone else is prepping your walk and not paying attention it may end up in the frame.
There is ALWAYS 1C in the sequencing, as well as any 2C that has been released by the DTS
Apparently it always from your own MC but not from mine and also other MC's. I don't get the logic of separating 1c from 2c then your own MC putting it back in the sequencing, or not taking it out in the first place.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 11947
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by SpacePhoenix »

TopperGas wrote:
14 May 2026, 20:29
SpacePhoenix wrote:
14 May 2026, 20:06
Mr Rush wrote:
14 May 2026, 19:44
claretandblue wrote:
13 May 2026, 18:25
Don't put first class in the frames if you're not taking it out.
Absolutely. However, an edge case: some 1C does make it into the sequenced trays on occassion, and if someone else is prepping your walk and not paying attention it may end up in the frame.
There is ALWAYS 1C in the sequencing, as well as any 2C that has been released by the DTS
Apparently it always from your own MC but not from mine and also other MC's. I don't get the logic of separating 1c from 2c then your own MC putting it back in the sequencing, or not taking it out in the first place.
For both waves we run the 1C and 2C together and we let the DTS decide what gets released. We're doing it the way its meant to be done.
Splappy_McSplap
Posts: 226
Joined: 02 Sep 2009, 13:55
Gender: Male

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by Splappy_McSplap »

1) Do as he asks and come back to the office to collect the 1st class that you missed
2) Drive back to the delivery
3) Re-Commence delivery
4) Finish on your time
5) Come back to office and dump all the mail you couldn't deliver (because he made you come back to the office wasting 20 minutes) on his desk
6) Go home
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72410
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by TrueBlueTerrier »

I asked an AI, its response is copied and pasted below, but remember AIs make mistakes, so independently confirm everything pasted below:
Royal Mail management cannot require, request, imply, or pressure any employee to deliver 1st Class items in their own time. This is prohibited under UK employment law, Royal Mail national agreements, and the Working Time Regulations.

1. Unlawful Deduction of Wages (Employment Rights Act 1996)
Any instruction to complete work without pay is an unlawful deduction of wages.
If a duty overruns, the only lawful options are:

paid overtime

duty adjustment

rescheduling

There is no legal mechanism for unpaid work.

2. Working Time Regulations 1998
All working time must be:

paid

recorded

counted toward weekly limits

“Do it in your own time” is unrecorded, unpaid working time, which breaches the WTR.

3. National Minimum Wage Act
If unpaid time pushes the effective hourly rate below NMW, the employer is in breach of the Act.
Royal Mail cannot legally expose itself to this risk.

4. Royal Mail / CWU National Agreements
Local managers cannot override national agreements.
The IR Framework and Delivery Methods agreements explicitly require:

duties to be achievable in paid time

overtime to be paid when duties exceed time

no local variations without national agreement

“Deliver in your own time” is a forbidden local variation.

5. Universal Service Obligation (USO)
The USO requires Royal Mail to resource duties properly.
If 1st Class cannot be completed in paid time, the correct process is:

paid overtime

or rescheduling

or workload adjustment

The USO does not permit unpaid completion.

6. Managerial Authority Limits
Local management does not have the legal or contractual authority to impose:

unpaid work

off‑the‑clock delivery

personal‑time completion of duties

Any such instruction is void, unenforceable, and a breach of both contract and law.
All post by me in Green are Admin Posts.May use chatgp to generate posts
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
Retired
Emohawk
Posts: 8
Joined: 06 Jan 2017, 20:55
Gender: Male

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by Emohawk »

snort wrote:
12 May 2026, 23:05
Anyone else have a manager phoning you up when you’re out on delivery if you miss even 1 1st class letter in the fitting (of mail you don’t take out) they make us come back to the depot to get it and if this causes us to be late finishing we have to do it in our own time unpaid! Surely this is illegal, forcing us to work unpaid? Just when you think this company can’t get any worse it does…
Our manager gives it out to the LAT parcel.duties. I have pointed out why should I be punished for someone not doing their job.
yellowbelly
Posts: 3600
Joined: 23 Jun 2015, 15:51
Gender: Male

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by yellowbelly »

Emohawk wrote:
Yesterday, 20:47
snort wrote:
12 May 2026, 23:05
Anyone else have a manager phoning you up when you’re out on delivery if you miss even 1 1st class letter in the fitting (of mail you don’t take out) they make us come back to the depot to get it and if this causes us to be late finishing we have to do it in our own time unpaid! Surely this is illegal, forcing us to work unpaid? Just when you think this company can’t get any worse it does…
Our manager gives it out to the LAT parcel.duties. I have pointed out why should I be punished for someone not doing their job.
Do you get paid for it or are you doing in your own time?
ihatedogs
MAIL CENTRES/PROCESSING
Posts: 546
Joined: 03 Nov 2010, 18:53
Gender: Male

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by ihatedogs »

TooManyLoops wrote:
13 May 2026, 16:15
Simple, don't answer your phone to them. Even better, block them
Had a minor run in with a manager once. Blocked all the managers & Admin staff. One asked me how they're supposed to get in touch if they need me to come back to the office. Just shrugged my shoulders. That lasted over six months, after which I unblocked them all & only answered the ones that were reasonable/decent.
qwerty2
Posts: 1954
Joined: 30 Jun 2009, 00:42
Gender: Male

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by qwerty2 »

ihatedogs wrote:
Today, 10:02
TooManyLoops wrote:
13 May 2026, 16:15
Simple, don't answer your phone to them. Even better, block them
Had a minor run in with a manager once. Blocked all the managers & Admin staff. One asked me how they're supposed to get in touch if they need me to come back to the office. Just shrugged my shoulders. That lasted over six months, after which I unblocked them all & only answered the ones that were reasonable/decent.
They can phone the PDA!!!!!!
A2B
Posts: 1837
Joined: 25 Feb 2009, 19:34
Gender: Male

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by A2B »

qwerty2 wrote:
Today, 17:28

They can phone the PDA!!!!!!
😄 They haven't got a clue what the numbers for each PDA are in our office
yellowbelly
Posts: 3600
Joined: 23 Jun 2015, 15:51
Gender: Male

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by yellowbelly »

A2B wrote:
Today, 17:34
qwerty2 wrote:
Today, 17:28

They can phone the PDA!!!!!!
😄 They haven't got a clue what the numbers for each PDA are in our office
No, but I've occasionally had random calls from loft insulation/car accident claim companies!
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 11947
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by SpacePhoenix »

A2B wrote:
Today, 17:34
qwerty2 wrote:
Today, 17:28

They can phone the PDA!!!!!!
😄 They haven't got a clue what the numbers for each PDA are in our office
Sounds like the screws at your place can't be bothered to phone up IT and get a list sent to them of the phone numbers for the PDAs.
A2B
Posts: 1837
Joined: 25 Feb 2009, 19:34
Gender: Male

Re: 1st Class Delivered In Your Own Time If It Is Missed

Post by A2B »

SpacePhoenix wrote:
Today, 19:59
A2B wrote:
Today, 17:34
qwerty2 wrote:
Today, 17:28

They can phone the PDA!!!!!!
😄 They haven't got a clue what the numbers for each PDA are in our office
Sounds like the screws at your place can't be bothered to phone up IT and get a list sent to them of the phone numbers for the PDAs.
They have the list somewhere, I can almost guarantee the only time a PDA has been called by management is when one gets mislaid.