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Prioritising first class letters

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
TopperGas
Posts: 3340
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: Prioritising first class letters

Post by TopperGas »

funkflex55 wrote:
25 Sep 2025, 17:20
I thought that everything into the office on that morning was due for delivery that day. It's all very well saying leave 2C but that mail is due that day, so when it sits there, it then becomes late. Business and people are paying for a service they aren't getting.
OFCOM have agreed that RM only have to deliver 2c mail on alternative days, the fact the ODM hasn't been introduced outside the pilot offices doesn't have to stop RM following the new agreement?

Although you can see in a few weeks it'll be "make sure you deliver the Specials, Tracked, 1c, NHS letters and 2c Xmas cards every day or otherwise risk being conducted"!!

Incidentally what happened to non 1pm Specials, have they been binned already as I have come across one for weeks?
yellowbelly
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Joined: 23 Jun 2015, 15:51
Gender: Male

Re: Prioritising first class letters

Post by yellowbelly »

TopperGas wrote:
25 Sep 2025, 17:49


.......................
Incidentally what happened to non 1pm Specials, have they been binned already as I have come across one for weeks?
Still see them occasionally, not sent by general public though, seems to be only certain companies can use the service.
Mr Rush
Posts: 3140
Joined: 05 Aug 2011, 14:27
Gender: Male

Re: Prioritising first class letters

Post by Mr Rush »

TopperGas wrote:
25 Sep 2025, 17:49
Incidentally what happened to non 1pm Specials, have they been binned already as I have come across one for weeks?
Hardly ever see one, though when we do get one we're told to treat it as a 1PM - completely defeating the point of introducing them!
The machine stops.
TooManyLoops
Posts: 134
Joined: 11 Oct 2016, 19:28
Gender: Male

Re: Prioritising first class letters

Post by TooManyLoops »

Mr Rush wrote:
26 Sep 2025, 17:49
TopperGas wrote:
25 Sep 2025, 17:49
Incidentally what happened to non 1pm Specials, have they been binned already as I have come across one for weeks?
Hardly ever see one, though when we do get one we're told to treat it as a 1PM - completely defeating the point of introducing them!
Yeah, balls to that, they get done when I get to it

Same on Saturday with non-Saturday Guaranteed, when I get to it
Clappedoutpostie
Posts: 1241
Joined: 05 Nov 2021, 21:46
Gender: Male

Re: Prioritising first class letters

Post by Clappedoutpostie »

TooManyLoops wrote:
26 Sep 2025, 18:52

Yeah, balls to that, they get done when I get to it

Same on Saturday with non-Saturday Guaranteed, when I get to it
Believe it or not doing that still counts as a failure in “my performance” even though you are doing it correctly.
fadetogrey63
Posts: 290
Joined: 24 Aug 2024, 07:17
Gender: Male

Re: Prioritising first class letters

Post by fadetogrey63 »

Is there a 1pm Sunday service? When I am doing my compulsory Sundays parcel run, they sometimes hand out special letters saying they still need to be done by 1pm, even though the Sunday run is much larger area than the normal postie route, it's a lot of hassle.
SkiSunday
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Joined: 05 Jan 2025, 18:19
Gender: Male

Re: Prioritising first class letters

Post by SkiSunday »

fadetogrey63 wrote:
27 Sep 2025, 06:19
Is there a 1pm Sunday service? When I am doing my compulsory Sundays parcel run, they sometimes hand out special letters saying they still need to be done by 1pm, even though the Sunday run is much larger area than the normal postie route, it's a lot of hassle.
Nope
GV1998
Posts: 11
Joined: 20 Jul 2017, 11:02
Gender: Male

Re: Prioritising first class letters

Post by GV1998 »

fadetogrey63 wrote:
27 Sep 2025, 06:19
Is there a 1pm Sunday service? When I am doing my compulsory Sundays parcel run, they sometimes hand out special letters saying they still need to be done by 1pm, even though the Sunday run is much larger area than the normal postie route, it's a lot of hassle.
Any Sunday special is by the end of day no timeframe, Also you might see a Sunday special on Monday if it fails to connect the previous day, it won’t have 1pm written on it. Any normal special that’s been previously attempted delivered by 1pm that’s on auto-re delivery or requested doesn’t have a timeframe either because the original before 1pm timeframe was adhered to on first attempt. The only reason the Sunday manager is telling you before 1pm so he can tick it off as either delivered or attempted on compliance report
mr hil.
Posts: 405
Joined: 19 Sep 2007, 18:22
Gender: Male

Re: Prioritising first class letters

Post by mr hil. »

As far as I am aware anything that comes in your walk sequenced trays is due that day. This includes second class and DSA. The manual letters and flats should be coming in trays marked first or second class and be sorted into different IPS frames so that the second class can be left in the IPS frames if they aren't being delivered that day but should be delivered the next day

All mail in the RM2000 should be delivered each day, if any letters are not being delivered that are due then that is a failure and should be reported accordingly.
ted_e_bear
Posts: 3966
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Prioritising first class letters

Post by ted_e_bear »

mr hil. wrote:
27 Sep 2025, 19:50
As far as I am aware anything that comes in your walk sequenced trays is due that day. This includes second class and DSA. The manual letters and flats should be coming in trays marked first or second class and be sorted into different IPS frames so that the second class can be left in the IPS frames if they aren't being delivered that day but should be delivered the next day

All mail in the RM2000 should be delivered each day, if any letters are not being delivered that are due then that is a failure and should be reported accordingly.
Is it just me or is all this getting a bit silly, not too long ago when if something appeared in the delivery office it was due to be delivered, simple eh.
TopperGas
Posts: 3340
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: Prioritising first class letters

Post by TopperGas »

mr hil. wrote:
27 Sep 2025, 19:50
As far as I am aware anything that comes in your walk sequenced trays is due that day. This includes second class and DSA. The manual letters and flats should be coming in trays marked first or second class and be sorted into different IPS frames so that the second class can be left in the IPS frames if they aren't being delivered that day but should be delivered the next day

All mail in the RM2000 should be delivered each day, if any letters are not being delivered that are due then that is a failure and should be reported accordingly.
In theory that's the rules but if a DO's now running with no day off reserves or sickness cover it's sometimes impossible even in well run DO's.
SpacePhoenix
MAIL CENTRES/PROCESSING
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Joined: 12 Nov 2008, 17:03
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Re: Prioritising first class letters

Post by SpacePhoenix »

mr hil. wrote:
27 Sep 2025, 19:50
As far as I am aware anything that comes in your walk sequenced trays is due that day. This includes second class and DSA. The manual letters and flats should be coming in trays marked first or second class and be sorted into different IPS frames so that the second class can be left in the IPS frames if they aren't being delivered that day but should be delivered the next day

All mail in the RM2000 should be delivered each day, if any letters are not being delivered that are due then that is a failure and should be reported accordingly.
There's a new DSA Premium product due to be introduced at some point, any DSA items using that product will be 1C (hopefully they're clearly marked as being that product. All other DSA is 2C, when it gets released is determined by which DSA product was used (2 day, 3 day or 5 day).
TopperGas
Posts: 3340
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: Prioritising first class letters

Post by TopperGas »

fadetogrey63 wrote:
27 Sep 2025, 06:19
Is there a 1pm Sunday service? When I am doing my compulsory Sundays parcel run, they sometimes hand out special letters saying they still need to be done by 1pm, even though the Sunday run is much larger area than the normal postie route, it's a lot of hassle.
There's no 1pm Specials on a Sunday, either they missed yesterday's run or are early for Monday, so there's no need to deliver them by 1pm on a Sunday, I'm not really sure why you're even being asked to deliver them.
SpacePhoenix
MAIL CENTRES/PROCESSING
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Re: Prioritising first class letters

Post by SpacePhoenix »

TopperGas wrote:
28 Sep 2025, 09:04
fadetogrey63 wrote:
27 Sep 2025, 06:19
Is there a 1pm Sunday service? When I am doing my compulsory Sundays parcel run, they sometimes hand out special letters saying they still need to be done by 1pm, even though the Sunday run is much larger area than the normal postie route, it's a lot of hassle.
There's no 1pm Specials on a Sunday, either they missed yesterday's run or are early for Monday, so there's no need to deliver them by 1pm on a Sunday, I'm not really sure why you're even being asked to deliver them.
Last time a few years ago when I worked in our locker, the tracking system doesn't record if an item is a 1pm or a 9am. If it's still the same system then it probably doesn't record if an item is a Next Day item. Unless the system has been improved since then it'll just see any item not attempted by 1pm the next day as a failure, no matter what day of the week it is. The only possible way the system might be able to tell is by the two letters at the start of the tracking number, we used the STAR guns the last time I worked in our locker and if you scanned a 9am you'd get a different bleep.
TopperGas
Posts: 3340
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: Prioritising first class letters

Post by TopperGas »

The system clearly identifies non SG Saturday Specials don't need to be be delivered by 1pm, as the Doorstep app doesn't flag them as been delivered late.