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Do you still tell your manager when you can't extend?

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Perseus
Posts: 1009
Joined: 21 Feb 2024, 16:45
Gender: Male

Re: Do you still tell your manager when you can't extend?

Post by Perseus »

norris9 wrote:
09 May 2025, 15:56
and this is why I think we need a job and finish setup....

Sensible sized duties & you take a maximum of 50 Tracked parcels. You finish early - you go home. If it's a bit busier - you stay and complete...

-The work gets completed / USO is adhered to.
-You don't have parts of your round with double mail the next day.
-You average your finish time across the year.
-You don't have to deal with toxic managers. RM can reduce management numbers.
-You come in knowing you will get done in a decent time.
-No lapsing.
-Any excess Tracked over the 50 limit is delivered by parcel drivers.

You could add a little more detail into this setup, but generally a sensibly put together round + a 50 Tracked cap would make things manageable.

You'd just need to add in some details like what happens when there is a work meeting - maybe the amount of Tracked you take reduces by 5 for every 10 minutes the meeting takes.
If people are being paid £500 plus a week to deliver 50 tracked a day plus letters then the company would go bust. Not to mention the extra costs involved in paying 'parcel drivers' to deliver anything over the 50. The company aren't interested in making things manageable - profit, profit and more profit is what they want.
Mickeybrowneyes
Posts: 411
Joined: 12 Sep 2021, 06:18
Gender: Male

Re: Do you still tell your manager when you can't extend?

Post by Mickeybrowneyes »

norris9 wrote:
09 May 2025, 15:56
and this is why I think we need a job and finish setup....

Sensible sized duties & you take a maximum of 50 Tracked parcels. You finish early - you go home. If it's a bit busier - you stay and complete...

-The work gets completed / USO is adhered to.
-You don't have parts of your round with double mail the next day.
-You average your finish time across the year.
-You don't have to deal with toxic managers. RM can reduce management numbers.
-You come in knowing you will get done in a decent time.
-No lapsing.
-Any excess Tracked over the 50 limit is delivered by parcel drivers.

You could add a little more detail into this setup, but generally a sensibly put together round + a 50 Tracked cap would make things manageable.

You'd just need to add in some details like what happens when there is a work meeting - maybe the amount of Tracked you take reduces by 5 for every 10 minutes the meeting takes.
Not everyone has the flexibility to stay out and complete to be fair.
Many have childcare responsibilities straight after their finishing time.
I do think that as a whole they would get more out of staff productivity wise if they had a job and finish set up in place but I don't think a commit to deliver scenario is ever going to be appealing.
Very unlikely to ever come back though. They think with all this data they can monitor now they have the tools to make sure your working your hours now and maximise the productivity of staff which they do.
However if it was job and knock some people will come in much earlier, work through their break and cut corners to get done an hour or so earlier, even if they have done over their hours for the whole day.
So their productivity will go up but not everyone wants to work that way.
postslippete
Posts: 4127
Joined: 14 Jul 2014, 16:27
Gender: Male

Re: Do you still tell your manager when you can't extend?

Post by postslippete »

Mickeybrowneyes wrote:
10 May 2025, 02:13

However if it was job and knock some people will come in much earlier, work through their break and cut corners to get done an hour or so earlier, even if they have done over their hours for the whole day.
So their productivity will go up but not everyone wants to work that way.

Yeah, it's not win-win. Once the business clocks dozens of staff finishing much earlier than what they should be, left unchecked it is more likely that duties will be taken out and existing routes made bigger to compensate. The fact that you started earlier unpaid is neither here nor there.
On the face of it, shareholder value is the dumbest idea in the world.
GizzardPuke
Posts: 44
Joined: 14 Apr 2024, 20:24
Gender: Male

Re: Do you still tell your manager when you can't extend?

Post by GizzardPuke »

Perseus wrote:
09 May 2025, 21:50

If people are being paid £500 plus a week to deliver 50 tracked a day plus letters then the company would go bust. Not to mention the extra costs involved in paying 'parcel drivers' to deliver anything over the 50. The company aren't interested in making things manageable - profit, profit and more profit is what they want.
Our DPR/LAT and Sunday drivers are only taking around 70 parcels each every day. We have some semi-rural areas but it's mostly built up.
I've always said these duties must be losing money. You're not gonna get £1.50 or more for every parcel you deliver with the likes of Evri but RM seem happy paying that out.
We should ditch Sundays and LAT's at least. Where's the sense in taking on unprofitable work?
One Sunday I tried explaining to a manager that I should leave a Tracked package as getting to and from the address just for that item would take nearly half an hour and the packet only cost around £3 to send. Manager wasn't having any of that. His target is more important than any notion of profitability.
menditsa
Posts: 372
Joined: 22 Jun 2024, 08:06
Gender: Male

Re: Do you still tell your manager when you can't extend?

Post by menditsa »

GizzardPuke wrote:
10 May 2025, 23:58

Our DPR/LAT and Sunday drivers are only taking around 70 parcels each every day. We have some semi-rural areas but it's mostly built up.
I've always said these duties must be losing money. You're not gonna get £1.50 or more for every parcel you deliver with the likes of Evri but RM seem happy paying that out.
We should ditch Sundays and LAT's at least. Where's the sense in taking on unprofitable work?
One Sunday I tried explaining to a manager that I should leave a Tracked package as getting to and from the address just for that item would take nearly half an hour and the packet only cost around £3 to send. Manager wasn't having any of that. His target is more important than any notion of profitability.
70 on a 6 hour shift is reasonable, our office are expecting 100 plus on a 6 hour shift.
Our biggest problem is the people scanning to route are just that, they scan whatever is in the york for that walk even if contains packets for other routes. :arrrghhh
Mickeybrowneyes
Posts: 411
Joined: 12 Sep 2021, 06:18
Gender: Male

Re: Do you still tell your manager when you can't extend?

Post by Mickeybrowneyes »

GizzardPuke wrote:
10 May 2025, 23:58
Perseus wrote:
09 May 2025, 21:50

If people are being paid £500 plus a week to deliver 50 tracked a day plus letters then the company would go bust. Not to mention the extra costs involved in paying 'parcel drivers' to deliver anything over the 50. The company aren't interested in making things manageable - profit, profit and more profit is what they want.
Our DPR/LAT and Sunday drivers are only taking around 70 parcels each every day. We have some semi-rural areas but it's mostly built up.
I've always said these duties must be losing money. You're not gonna get £1.50 or more for every parcel you deliver with the likes of Evri but RM seem happy paying that out.
We should ditch Sundays and LAT's at least. Where's the sense in taking on unprofitable work?
One Sunday I tried explaining to a manager that I should leave a Tracked package as getting to and from the address just for that item would take nearly half an hour and the packet only cost around £3 to send. Manager wasn't having any of that. His target is more important than any notion of profitability.
The demand for Sunday delivery is high with customers in today's world.
If the company do not offer that service and keep up with the competitors offering 'out of hours' delivery options then they will lose contracts.
That's why late delivery DPRs and Sundays have been the focus of allot of resourcing models in offices.
In London LATs are a nightmare to deliver after three due to traffic and are highly inefficient.
However it has to offer that service nationwide to keep up with competitors and retain contracts.
I'm guessing in quieter areas with less busy periods on the roads the parcel per hour rate is much higher.
Even if they lose money in some areas it's the bigger picture they are looking at.
Keeping/winning contracts.
Smoothbackground
Posts: 1263
Joined: 21 Sep 2023, 20:01
Gender: Female

Re: Do you still tell your manager when you can't extend?

Post by Smoothbackground »

GizzardPuke wrote:
10 May 2025, 23:58
Perseus wrote:
09 May 2025, 21:50

If people are being paid £500 plus a week to deliver 50 tracked a day plus letters then the company would go bust. Not to mention the extra costs involved in paying 'parcel drivers' to deliver anything over the 50. The company aren't interested in making things manageable - profit, profit and more profit is what they want.
Our DPR/LAT and Sunday drivers are only taking around 70 parcels each every day. We have some semi-rural areas but it's mostly built up.
I've always said these duties must be losing money. You're not gonna get £1.50 or more for every parcel you deliver with the likes of Evri but RM seem happy paying that out.
We should ditch Sundays and LAT's at least. Where's the sense in taking on unprofitable work?
One Sunday I tried explaining to a manager that I should leave a Tracked package as getting to and from the address just for that item would take nearly half an hour and the packet only cost around £3 to send. Manager wasn't having any of that. His target is more important than any notion of profitability.
Seventy parcels is more than reasonable for a Sunday given the geographic spread. In our office a Sunday DPR might cover 16 walks’ territory, whereas a weekday DPR might cover the territory of only six walks. When I worked as agency in London, the benchmark was 40 parcels on a Sunday for a six-hour shift!

Weekdays are a wholly different kettle of fish. I can’t remember offhand the last time I had less than 150 parcels.
ted_e_bear
Posts: 3967
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Do you still tell your manager when you can't extend?

Post by ted_e_bear »

Mickeybrowneyes wrote:
11 May 2025, 04:04
GizzardPuke wrote:
10 May 2025, 23:58
Perseus wrote:
09 May 2025, 21:50

If people are being paid £500 plus a week to deliver 50 tracked a day plus letters then the company would go bust. Not to mention the extra costs involved in paying 'parcel drivers' to deliver anything over the 50. The company aren't interested in making things manageable - profit, profit and more profit is what they want.
Our DPR/LAT and Sunday drivers are only taking around 70 parcels each every day. We have some semi-rural areas but it's mostly built up.
I've always said these duties must be losing money. You're not gonna get £1.50 or more for every parcel you deliver with the likes of Evri but RM seem happy paying that out.
We should ditch Sundays and LAT's at least. Where's the sense in taking on unprofitable work?
One Sunday I tried explaining to a manager that I should leave a Tracked package as getting to and from the address just for that item would take nearly half an hour and the packet only cost around £3 to send. Manager wasn't having any of that. His target is more important than any notion of profitability.
The demand for Sunday delivery is high with customers in today's world.
If the company do not offer that service and keep up with the competitors offering 'out of hours' delivery options then they will lose contracts.
That's why late delivery DPRs and Sundays have been the focus of allot of resourcing models in offices.
In London LATs are a nightmare to deliver after three due to traffic and are highly inefficient.
However it has to offer that service nationwide to keep up with competitors and retain contracts.
I'm guessing in quieter areas with less busy periods on the roads the parcel per hour rate is much higher.
Even if they lose money in some areas it's the bigger picture they are looking at.
Keeping/winning contracts.
I understand that Mickey but our Sunday drivers say they repeatedly get the same comment of "oh I didn't know you worked on Sunday" so presumably they didn't order the item on the strength of that or even expect it to arrive that soon.

So I'm wondering what's the criteria for a parcel to be delivered on a Sunday ? Do we have specific customers that have given us their work with Sunday delivery as part of the contract or do we simply blast everything through that's a 24hr item ?

If it's the latter then perhaps that should be addressed as it's an obvious loss making part of the business.
Smoothbackground
Posts: 1263
Joined: 21 Sep 2023, 20:01
Gender: Female

Re: Do you still tell your manager when you can't extend?

Post by Smoothbackground »

In our region it seems that any and all T24s get delivered on Sunday, not just Amazon, Moonpig and the like.
ted_e_bear
Posts: 3967
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Do you still tell your manager when you can't extend?

Post by ted_e_bear »

Smoothbackground wrote:
11 May 2025, 09:50
In our region it seems that any and all T24s get delivered on Sunday, not just Amazon, Moonpig and the like.
Hmm thought so sounds like it's the same here so possibly everywhere, maybe if they did restrict it to customers who have specified that aspect as part of their contract we'd witness the reality of the actual demand for Sunday delivery, surely we'd also have an accurate forecast of the amount of items and even where they are for so management could staff accordingly.
funkflex55
Posts: 713
Joined: 04 Sep 2022, 22:58
Gender: Male

Re: Do you still tell your manager when you can't extend?

Post by funkflex55 »

There's probably efficiency calculations to go with this. They keep volumes to a certain level so that the drops aren't too spaced out. Sunday delivery itself isn't a problem if it stays optional, there's plenty of people that working the day suits and it also will reduce the volumes on the days after Sunday.
Smoothbackground
Posts: 1263
Joined: 21 Sep 2023, 20:01
Gender: Female

Re: Do you still tell your manager when you can't extend?

Post by Smoothbackground »

ted_e_bear wrote:
11 May 2025, 10:38
Smoothbackground wrote:
11 May 2025, 09:50
In our region it seems that any and all T24s get delivered on Sunday, not just Amazon, Moonpig and the like.
Hmm thought so sounds like it's the same here so possibly everywhere, maybe if they did restrict it to customers who have specified that aspect as part of their contract we'd witness the reality of the actual demand for Sunday delivery, surely we'd also have an accurate forecast of the amount of items and even where they are for so management could staff accordingly.
Yes, agreed. And perhaps be in a position to make more profit from this premium product (Sunday delivery) by making it a paid-for extra?
Mickeybrowneyes
Posts: 411
Joined: 12 Sep 2021, 06:18
Gender: Male

Re: Do you still tell your manager when you can't extend?

Post by Mickeybrowneyes »

ted_e_bear wrote:
11 May 2025, 09:32
Mickeybrowneyes wrote:
11 May 2025, 04:04
GizzardPuke wrote:
10 May 2025, 23:58
Perseus wrote:
09 May 2025, 21:50

If people are being paid £500 plus a week to deliver 50 tracked a day plus letters then the company would go bust. Not to mention the extra costs involved in paying 'parcel drivers' to deliver anything over the 50. The company aren't interested in making things manageable - profit, profit and more profit is what they want.
Our DPR/LAT and Sunday drivers are only taking around 70 parcels each every day. We have some semi-rural areas but it's mostly built up.
I've always said these duties must be losing money. You're not gonna get £1.50 or more for every parcel you deliver with the likes of Evri but RM seem happy paying that out.
We should ditch Sundays and LAT's at least. Where's the sense in taking on unprofitable work?
One Sunday I tried explaining to a manager that I should leave a Tracked package as getting to and from the address just for that item would take nearly half an hour and the packet only cost around £3 to send. Manager wasn't having any of that. His target is more important than any notion of profitability.
The demand for Sunday delivery is high with customers in today's world.
If the company do not offer that service and keep up with the competitors offering 'out of hours' delivery options then they will lose contracts.
That's why late delivery DPRs and Sundays have been the focus of allot of resourcing models in offices.
In London LATs are a nightmare to deliver after three due to traffic and are highly inefficient.
However it has to offer that service nationwide to keep up with competitors and retain contracts.
I'm guessing in quieter areas with less busy periods on the roads the parcel per hour rate is much higher.
Even if they lose money in some areas it's the bigger picture they are looking at.
Keeping/winning contracts.
I understand that Mickey but our Sunday drivers say they repeatedly get the same comment of "oh I didn't know you worked on Sunday" so presumably they didn't order the item on the strength of that or even expect it to arrive that soon.

So I'm wondering what's the criteria for a parcel to be delivered on a Sunday ? Do we have specific customers that have given us their work with Sunday delivery as part of the contract or do we simply blast everything through that's a 24hr item ?

If it's the latter then perhaps that should be addressed as it's an obvious loss making part of the business.
Even if a specific customer is not bothered or expecting the parcel on a Sunday some are.
Companies sending the items will use delivery firms that can operate over seven days and late into the evening as a rule of thumb.
Clappedoutpostie
Posts: 1241
Joined: 05 Nov 2021, 21:46
Gender: Male

Re: Do you still tell your manager when you can't extend?

Post by Clappedoutpostie »

ted_e_bear wrote:
11 May 2025, 09:32
So I'm wondering what's the criteria for a parcel to be delivered on a Sunday ? Do we have specific customers that have given us their work with Sunday delivery as part of the contract or do we simply blast everything through that's a 24hr item ?

If it's the latter then perhaps that should be addressed as it's an obvious loss making part of the business.
Any Tracked 24 that arrives in an Sunday LAT office is due for delivery that day, until about a year ago it was only for certain contracts/customers but now it’s literally any Tracked 24 even the ones sent from Post Offices. You get a better and cheaper service now by using Tracked 24 over Special Delivery.
Mick100
Posts: 268
Joined: 04 Feb 2016, 10:00
Gender: Male

Re: Do you still tell your manager when you can't extend?

Post by Mick100 »

He doesn’t need to ask we fail every single day