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ROYAL MOAN Royal Mail introduces ‘sneaky’ new pick-up charge leaving customers FUMING

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TopperGas
Posts: 3445
Joined: 13 Feb 2021, 22:46
Gender: Male

ROYAL MOAN Royal Mail introduces ‘sneaky’ new pick-up charge leaving customers FUMING

Post by TopperGas »

https://www.thesun.co.uk/money/34772497 ... rs-fuming/

ROYAL Mail customers have blasted the company for charging a 30p fee to collect parcels from homes.

The company said the previously free collection service had been a promotional period which has now ended after several years.

In 2020, the cost was 72p per parcel, but the charge was dropped in March 2021 to encourage people to use the service.

The reintroduced levy - which came in on May 1 - has caused a frustrated backlash from customers, particularly small business owners and eBay sellers who rely on doorstep collections.

The charge is applied when you arrange home collections on royalmail.com, and is added on top of the cost of postage, which can be bought either from Royal Mail directly or a marketplace site like eBay.co.uk.

But senders can avoid the fee by dropping parcels off at Post Offices, postboxes or post lockers for free.




This was so "sneaky" I doubt any of us knew RM were now, finally, charging for the this service?
ted_e_bear
Posts: 4062
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Royal Mail-sneaky-pickup-charge-customers-fuming/

Post by ted_e_bear »

Just checked and it's real news as far as purchasing postage is concerned, wonder if it's also applicable to all the Amazon etc returns we get to collect, I hope so but doubt it.

Oh yes and those coffee pod recycling bags that people leave out in the rain so you can't stick the label on and then leak coffee in the van when they're not properly sealed.