
Oxford east MP Anneliese Dodds has arranged a public meeting with Royal Mail due to continuing 'poor service'.
Ms Dodds said more than 400 constituents have been in touch with her about the service's 'failings' since 2021.
She said her staff have had to deal with the 'serious consequences' of these delays for 'vitally important' documents.
The meeting will take place on Saturday, March 29 from 12.30 to 1pm 'to force Royal Mail to listen and take urgent action'. Anyone is welcome to attend.
Ms Dodds said: "Local residents have missed hospital appointments, invitations to weddings and funerals, important work and business-related mail, and family communications like birthday cards.
"They also sometimes receive time-limited publications very late and receive mail for the wrong address."
Ms Dodds said it is 'unacceptable' that the matter remains still unresolved, despite her 'numerous interventions' since first raising this issue with the service six years ago.
"Numerous temporary fixes have been made over the years that have temporarily restored some order, but the underlying issues have remained."
The Labour MP has visited the East Oxford sorting office a number of times to discuss with staff and management how they can improve the service they provide in the area.
She said she is hoping to do the same again soon, adding: "I believe that local staff have been doing all they can to improve the service and that our postal workers understand how services can be improved.
"To that end, I have continually urged Royal Mail to listen to what their workforce is saying about what could be done to improve things, and I have met with local representatives of the postal workers’ union, the CWU.
"In their most recent reply, they have urged me to publicise the number of vacancies they have; they also pointed out a number of changes they have apparently made to routes and so on, which they say will help with delays.
"This is an issue that I’ll keep pushing on."
A spokesperson for Royal Mail said: "Our service in Oxford has improved in recent months and, with a recruitment campaign ongoing, we are continuing to make progress.
"A Royal Mail representative will be present on Saturday to listen to feedback and set out steps to further improve the service locally."
Those who would like to attend the meeting should email Ms Dodds and her team at anneliese.dodds.casework@parliament.uk.