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parcels how u deliver them

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
stars2025
Posts: 35
Joined: 07 Feb 2025, 14:33
Gender: Male

parcels how u deliver them

Post by stars2025 »

Just wondering how some posties go about delivering their parcels, with volumes of parcels through the roof , and now a lot of us hate having to take parcels back as we have to take them out the next day adding to the next days list of parcels, me personally like getting rid of them first time now if i can, dont really like bringing much back. So I usually find a safe place for parcels, but the signature make u think twice, Do you sign parcels and leave them in double doors porch doors as customer will likely get them? or do u take them back, everything is so fast paced going you would expect some leeway with the volume of parcels coming through the door now
chickenwittle
Posts: 2088
Joined: 15 Nov 2009, 09:43
Gender: Male

Re: parcels how u deliver them

Post by chickenwittle »

Never sign for anything myself but do leave parcels where I consider it safe , in porch or behind bins etc. if not on busy roads or in public view and always leave a 739 card telling them where i left it.
Deadly
Posts: 700
Joined: 12 Jul 2014, 21:38
Gender: Male

Re: parcels how u deliver them

Post by Deadly »

Madness to sign for anything. If a parcel goes missing that you have signed for then be prepared to have a difficult fight to keep your job (unless your face fits).
tramssirhc
Posts: 1700
Joined: 04 Sep 2012, 20:19
Gender: Male

Re: parcels how u deliver them

Post by tramssirhc »

stars2025 wrote:
07 Feb 2025, 14:38
Just wondering how some posties go about delivering their parcels, with volumes of parcels through the roof , and now a lot of us hate having to take parcels back as we have to take them out the next day adding to the next days list of parcels, me personally like getting rid of them first time now if i can, dont really like bringing much back. So I usually find a safe place for parcels, but the signature make u think twice, Do you sign parcels and leave them in double doors porch doors as customer will likely get them? or do u take them back, everything is so fast paced going you would expect some leeway with the volume of parcels coming through the door now
You do the job the way the SOP tells you. Why would you do anything else?
"The leadership will sabotage the fight and only make the slightest move under fear of powerful working class action" - Des Warren
Smoothbackground
Posts: 1263
Joined: 21 Sep 2023, 20:01
Gender: Female

Re: parcels how u deliver them

Post by Smoothbackground »

Fictitious signatures = fraudulent and dishonest. Just leave a properly-filled 739 with tracking number on the back and try again tomorrow. A signed-for item usually entails something deemed by the sender to be of financial or intrinsic value and so it deserves to be handed to the right recipient and a signature POD obtained. I lose 99% of non signed with neighbours and safe places but not with signed-for items.
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POSTMAN
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Posts: 32699
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: parcels how u deliver them

Post by POSTMAN »

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I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
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The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
kazardaimenu
Posts: 1391
Joined: 13 Apr 2022, 19:11
Gender: Male

Re: parcels how u deliver them

Post by kazardaimenu »

Don’t sign for stuff and safe place it. If the customer is in but just wants you to leave it while they get dressed I’d DWS it to save a bit of time. Parcels are through the roof and if you have to take some back don’t worry about it just do those the next day and fail some different ones. Rinse and repeat.
funkflex55
Posts: 713
Joined: 04 Sep 2022, 22:58
Gender: Male

Re: parcels how u deliver them

Post by funkflex55 »

I've had the safe place conversation many times. I don't think safe places are a real thing. Anyway, an old manager told us to get rid of what we can, where we can. He even said recycling bins are ok. In my view a recycling bin is as safe as a porch. They're both unlocked but one of them is see through.
Smoothbackground
Posts: 1263
Joined: 21 Sep 2023, 20:01
Gender: Female

Re: parcels how u deliver them

Post by Smoothbackground »

My view is be guided by what the customer would want/expect but let your own judgement as to item value etc overrule everything. For example, I insist on a house front door being unlocked and opened if someone pulls up on a driveway or on the road alongside if I deem it necessary so I can get a compliant photo POD. For an Asos package I would be quite relaxed about putting it over a fence if that was requested. Anything cardboard always goes to a neighbour, even if the customer requests otherwise.
stars2025
Posts: 35
Joined: 07 Feb 2025, 14:33
Gender: Male

Re: parcels how u deliver them

Post by stars2025 »

when ur getting 100s an oversize a day, signing for some of them when their in porches should be allowed, more and more coming in signatures, people just want their parcels, and i dont want 110 the next day taking an extra 10 back i suppose depends on ur duty, mines gets a lot of oversize, plus if u know ur customers then some complain if u dont leave them in their porch,
Phantom
Posts: 1234
Joined: 27 Dec 2007, 18:17
Gender: Female
Location: New York

Re: parcels how u deliver them

Post by Phantom »

stars2025 wrote:
07 Feb 2025, 18:52
when ur getting 100s an oversize a day, signing for some of them when their in porches should be allowed, more and more coming in signatures, people just want their parcels, and i dont want 110 the next day taking an extra 10 back i suppose depends on ur duty, mines gets a lot of oversize, plus if u know ur customers then some complain if u dont leave them in their porch,
We have on average 130 packets a day (give or take 10+/-) we usually bring around 20-30 back leaving a properly filled out 739 card. The next day we leave 2-4 loops to compensate for the added workload. Nothing is stolen or damaged and customers are usually in on day 2. No time built in for neighbours and safe places are usually not safe.
CUT OFF!!!
TopperGas
Posts: 3340
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: parcels how u deliver them

Post by TopperGas »

Phantom wrote:
07 Feb 2025, 19:00
stars2025 wrote:
07 Feb 2025, 18:52
when ur getting 100s an oversize a day, signing for some of them when their in porches should be allowed, more and more coming in signatures, people just want their parcels, and i dont want 110 the next day taking an extra 10 back i suppose depends on ur duty, mines gets a lot of oversize, plus if u know ur customers then some complain if u dont leave them in their porch,
We have on average 130 packets a day (give or take 10+/-) we usually bring around 20-30 back leaving a properly filled out 739 card. The next day we leave 2-4 loops to compensate for the added workload. Nothing is stolen or damaged and customers are usually in on day 2. No time built in for neighbours and safe places are usually not safe.
Madness to bring 20-30 back each day but leave up to 4 loops, unless your round is all terraced houses or dodgy flats then their must be safe places for the majority of the those parcels? It's pretty clear the business wants us to deliver as many parcels 1st time as possible.
TopperGas
Posts: 3340
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: parcels how u deliver them

Post by TopperGas »

Smoothbackground wrote:
07 Feb 2025, 18:01
My view is be guided by what the customer would want/expect but let your own judgement as to item value etc overrule everything. For example, I insist on a house front door being unlocked and opened if someone pulls up on a driveway or on the road alongside if I deem it necessary so I can get a compliant photo POD. For an Asos package I would be quite relaxed about putting it over a fence if that was requested. Anything cardboard always goes to a neighbour,
even if the customer requests otherwise.
Why, if I wanted my order from Boots etc left behind my bins I'd be annoyed if I got home to find only a 739 card had been left instead of my parcel.

As far as signatures I can't understand why RM don't make it so expensive hardly anybody uses the service as surely a photo of the customers door etc is just as much proof the items has been delivered as an unreadable squiggle Likewise why can't RM introduce a Special Delivery/Guaranteed T24 delivery service which doesn't require a signature and can also be left with a neighbour etc
norris9
Posts: 2643
Joined: 27 Feb 2019, 17:32
Gender: Female

Re: parcels how u deliver them

Post by norris9 »

Hopefully we can just leave them in a parcel locker soon.

Hopefully we do 1 attempt, bring it back, then someone else takes all the parcels to parcel lockers scattered around the town or city for customers to collect from.
qwerty2
Posts: 2011
Joined: 30 Jun 2009, 00:42
Gender: Male

Re: parcels how u deliver them

Post by qwerty2 »

norris9 wrote:
07 Feb 2025, 19:29
Hopefully we can just leave them in a parcel locker soon.

Hopefully we do 1 attempt, bring it back, then someone else takes all the parcels to parcel lockers scattered around the town or city for customers to collect from.
Or just axe YOUR job and take them straight to the locker from the DO :arrrghhh
That’s their plans :wave