Update:
They said they would process a refund from Royal Mail on my behalf not too sure what that’s meant to mean as what are Royal Mail suppose to refund how much I paid total or how much I paid shipping..but I’ll wait as I don’t think they are open on Sunday. I’ll check again on Monday.
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Returning of parcel.
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For help with tracking please see...HERE
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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yellowbelly
- Posts: 3704
- Joined: 23 Jun 2015, 15:51
- Gender: Male
Re: Returning of parcel.
Not specifically related to this case but this serves as a warning when ordering stuff from overseas and there's an issue.
I recently had a parcel returned to a UK sender. The parcel itself was a 'return' going back to China - but unsurprisingly it was returned marked
as 'refused' in China. So it came back to the UK sender. This process had taken about five months. When I handed it back to the UK sender I was asked 'What am I supposed to do now?'
Some would say it's all a bit of a scam to not pay out for refunds.
I recently had a parcel returned to a UK sender. The parcel itself was a 'return' going back to China - but unsurprisingly it was returned marked
as 'refused' in China. So it came back to the UK sender. This process had taken about five months. When I handed it back to the UK sender I was asked 'What am I supposed to do now?'
Some would say it's all a bit of a scam to not pay out for refunds.
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ea_221
- Posts: 10
- Joined: 07 Dec 2024, 14:29
- Gender: Male
Re: Returning of parcel.
Thank you all,
I will be contacting my bank on Monday and seeing if they can give me a chargeback.
Thank you
I will be contacting my bank on Monday and seeing if they can give me a chargeback.
Thank you
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menditsa
- Posts: 380
- Joined: 22 Jun 2024, 08:06
- Gender: Male
Re: Returning of parcel.
Thanks to Trueblueterrier I can see the tracking but it does not show on the RM website for me.
PSC = Parcelforce just for your info
Can't understand why it's been handed over to Parcelforce unless it's a heavy bulky item.
I have a hunch they have your postcode wrong CV instead of CR ?
PSC = Parcelforce just for your info
Can't understand why it's been handed over to Parcelforce unless it's a heavy bulky item.
I have a hunch they have your postcode wrong CV instead of CR ?
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ea_221
- Posts: 10
- Joined: 07 Dec 2024, 14:29
- Gender: Male
Re: Returning of parcel.
Hi,
Yeah it’s a big item it’s like 2.smth kg.
Not sure how they can get my postcode wrong because eit came to the post office where I live and went back because it was unidentifiable.
I’ve made a chargeback against the company which i purchased the items for because they should be chasing rm not me ..if they want their money they should get the compensation from rm. Chargeback incident is still active so I won’t spend the money just in case
Yeah it’s a big item it’s like 2.smth kg.
Not sure how they can get my postcode wrong because eit came to the post office where I live and went back because it was unidentifiable.
I’ve made a chargeback against the company which i purchased the items for because they should be chasing rm not me ..if they want their money they should get the compensation from rm. Chargeback incident is still active so I won’t spend the money just in case