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Letter: Royal Mail is 'not bothered with keeping their word'

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TrueBlueTerrier
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Letter: Royal Mail is 'not bothered with keeping their word'

Post by TrueBlueTerrier »

https://www.andoveradvertiser.co.uk/you ... ping-word/

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AT 10.02am on Friday, November 29, I posted a very small letter for guaranteed next-day delivery by 1pm.

I paid £10.02 plus £3 supplement for a Saturday delivery. As of Sunday, December 1, it was at the Swindon office, today the 2nd it is in Basingstoke awaiting delivery.

Now I ask myself is Royal Mail inept, incompetent or are they not bothered with keeping their word.

I would suggest that by taking the Saturday delivery supplement they are in breach of contract and that should be refunded.

It would have cost me a gallon of petrol to deliver the letter myself, guess what I will do next time?

Cllr J F Budzynski

Leicester Place
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broughts
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Re: Letter: Royal Mail is 'not bothered with keeping their word'

Post by broughts »

They will refund the full cost and deliver for free
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Londonsburning
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Re: Letter: Royal Mail is 'not bothered with keeping their word'

Post by Londonsburning »

broughts wrote: ↑
03 Dec 2024, 12:43
 They will refund the full cost and deliver for free
They should be paying compensation on top too.
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Marshamp11
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Re: Letter: Royal Mail is 'not bothered with keeping their word'

Post by Marshamp11 »

Don't know how or why RM can charge a Saturday supplement when Saturday is a normal working day. It was different back when we done 2 deliveries and Saturday was in essence only 1 delivery and finished early. Doesn't make sense, just conning the public who know no different.
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clashcityrocker
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Re: Letter: Royal Mail is 'not bothered with keeping their word'

Post by clashcityrocker »

Marshamp11 wrote: ↑
04 Dec 2024, 17:58
 Don't know how or why RM can charge a Saturday supplement when Saturday is a normal working day. It was different back when we done 2 deliveries and Saturday was in essence only 1 delivery and finished early. Doesn't make sense, just conning the public who know no different.
Because unless you pay for it, there is no guarantee a Special Delivery will be delivered on a Saturday.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
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pmadley
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Re: Letter: Royal Mail is 'not bothered with keeping their word'

Post by pmadley »

clashcityrocker wrote: ↑
04 Dec 2024, 18:33
 Because unless you pay for it, there is no guarantee a Special Delivery will be delivered on a Saturday.
The irony/irritation being that a T24 posted on a Friday might arrive on the Saturday or Sunday, whereas a normal Special Delivery is (officially) Monday if posted on a Friday.
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Londonsburning
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Re: Letter: Royal Mail is 'not bothered with keeping their word'

Post by Londonsburning »

pmadley wrote: ↑
03 Jan 2025, 13:05
clashcityrocker wrote: ↑
04 Dec 2024, 18:33
 Because unless you pay for it, there is no guarantee a Special Delivery will be delivered on a Saturday.
The irony/irritation being that a T24 posted on a Friday might arrive on the Saturday or Sunday, whereas a normal Special Delivery is (officially) Monday if posted on a Friday.
I'm sure all those night shifts york pushers feet must be sore :left:
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baldrick
EX ROYAL MAIL
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Re: Letter: Royal Mail is 'not bothered with keeping their word'

Post by baldrick »

Jan Budzynski is a Conservative councillor so he would have supported privatisation of Royal Mail and 'modernisation'.
He is also responsible for what has happened.
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WalkerX
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Re: Letter: Royal Mail is 'not bothered with keeping their word'

Post by WalkerX »

baldrick wrote: ↑
04 Jan 2025, 08:57
 Jan Budzynski is a Conservative councillor so he would have supported privatisation of Royal Mail and 'modernisation'.
He is also responsible for what has happened.
:dance :dance
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