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Whoops!!!

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
BingBong
EX ROYAL MAIL
Posts: 755
Joined: 12 May 2011, 12:36
Gender: Female
Location: the north

Whoops!!!

Post by BingBong »

Hello. Just a quick one. I had my pda in my pocket (yes probably not the best place to have it) and long story short it’s gone off and scanned me out 3 hours early :roll: it’s a mistake of course and I was just wondering can I actually scan out at my normal time when I get back to the office and will it overwrite the early scan out?
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ted_e_bear
Posts: 4078
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Whoops!!!

Post by ted_e_bear »

BingBong wrote:
27 Sep 2024, 15:22
Hello. Just a quick one. I had my pda in my pocket (yes probably not the best place to have it) and long story short it’s gone off and scanned me out 3 hours early :roll: it’s a mistake of course and I was just wondering can I actually scan out at my normal time when I get back to the office and will it overwrite the early scan out?
You can definitely scan out again but no idea if it overwrites the one done in error, I don't think there's anything to worry about just scan out again when you've finished.
crazyshrew
Posts: 584
Joined: 19 Jun 2011, 16:58
Gender: Female
Location: Coastal, South West

Re: Whoops!!!

Post by crazyshrew »

If you look at the "my performance" tab on the PDA it says it records your first scan in and your last scan out, so if you then later scanned out at your proper time you should be fine.

Not sure on what goes on in the techy background stuff.

I imagine in the worst case scenario your manager notices an honest mistake tries to make something more of it than it is. With the help of a rep you professionally laugh in their face.

I imagine more realistically nothing will come of it at all
TooManyLoops
Posts: 141
Joined: 11 Oct 2016, 19:28
Gender: Male

Re: Whoops!!!

Post by TooManyLoops »

We normally get a text within 5 minutes of signing out on our PDA :shock:
qwerty2
Posts: 2077
Joined: 30 Jun 2009, 00:42
Gender: Male

Re: Whoops!!!

Post by qwerty2 »

BingBong wrote:
27 Sep 2024, 15:22
Hello. Just a quick one. I had my pda in my pocket (yes probably not the best place to have it) and long story short it’s gone off and scanned me out 3 hours early :roll: it’s a mistake of course and I was just wondering can I actually scan out at my normal time when I get back to the office and will it overwrite the early scan out?
If it’s gone off your not scanned out - just like if you have to reboot when your on delivery your still scanned in
You have to manually press the attendance finish button
TopperGas
Posts: 3460
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: Whoops!!!

Post by TopperGas »

qwerty2 wrote:
27 Sep 2024, 18:01
BingBong wrote:
27 Sep 2024, 15:22
Hello. Just a quick one. I had my pda in my pocket (yes probably not the best place to have it) and long story short it’s gone off and scanned me out 3 hours early :roll: it’s a mistake of course and I was just wondering can I actually scan out at my normal time when I get back to the office and will it overwrite the early scan out?
If it’s gone off your not scanned out - just like if you have to reboot when your on delivery your still scanned in
You have to manually press the attendance finish button
You can "manually" press it in your pocket by accident, however, as long as your PDA shows that you were still scanning items after you accidentally scanned out thenthe manager should accept it's an honest mistake if they even bother to check.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12137
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Whoops!!!

Post by SpacePhoenix »

Why was the PDA even on the SISO screen?
BingBong
EX ROYAL MAIL
Posts: 755
Joined: 12 May 2011, 12:36
Gender: Female
Location: the north

Re: Whoops!!!

Post by BingBong »

Didn’t lock the pda. Must of just knock it when walking around etc etc. typical luck really :Boo hoo!
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SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12137
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Whoops!!!

Post by SpacePhoenix »

BingBong wrote:
27 Sep 2024, 19:52
Didn’t lock the pda. Must of just knock it when walking around etc etc. typical luck really :Boo hoo!
When RM were doing the spec for the current PDAs, they should have had a sliding switch which when on would have the PDA ignore any input from the screen
ted_e_bear
Posts: 4078
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Whoops!!!

Post by ted_e_bear »

SpacePhoenix wrote:
27 Sep 2024, 19:41
Why was the PDA even on the SISO screen?
The top button to activate/deactivate the screen is knackered on most of our PDAs because on delivery it has to be pressed 100's of times every day, it's quite common to press it thinking you've turned it off then put it in your pocket to find it's navigated through various screens sometimes the siso screen, I've done that myself.
BingBong
EX ROYAL MAIL
Posts: 755
Joined: 12 May 2011, 12:36
Gender: Female
Location: the north

Re: Whoops!!!

Post by BingBong »

ted_e_bear wrote:
27 Sep 2024, 21:04
SpacePhoenix wrote:
27 Sep 2024, 19:41
Why was the PDA even on the SISO screen?
The top button to activate/deactivate the screen is knackered on most of our PDAs because on delivery it has to be pressed 100's of times every day, it's quite common to press it thinking you've turned it off then put it in your pocket to find it's navigated through various screens sometimes the siso screen, I've done that myself.
Not fit for purpose.
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SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12137
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Whoops!!!

Post by SpacePhoenix »

ted_e_bear wrote:
27 Sep 2024, 21:04
SpacePhoenix wrote:
27 Sep 2024, 19:41
Why was the PDA even on the SISO screen?
The top button to activate/deactivate the screen is knackered on most of our PDAs because on delivery it has to be pressed 100's of times every day, it's quite common to press it thinking you've turned it off then put it in your pocket to find it's navigated through various screens sometimes the siso screen, I've done that myself.
The screens of the PDAs seem to time-out way quicker than what they used to
crazyshrew
Posts: 584
Joined: 19 Jun 2011, 16:58
Gender: Female
Location: Coastal, South West

Re: Whoops!!!

Post by crazyshrew »

SpacePhoenix wrote:
27 Sep 2024, 19:41
Why was the PDA even on the SISO screen?
Bouncing about in a holster or pocket as they do out delivery they take on a life of their own. Even a single drip of rain can cause it to lose the plot. Yes, even when you have activated "wet weather mode"

It will cancel your route entirely, Mark off collections, call 999. Anything you really really don't want it to do, it can and will do seemingly of it's own accord.

A really functional lock screen would be a massive help
TopperGas
Posts: 3460
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: Whoops!!!

Post by TopperGas »

I can't understand why you can't just lock the screen on the one you want it to stay on, if your using "Outdoor" you really want it just locked on that screen as the scanner button will still work but however careful you are it either reverts back to the screen showing all the icons or opens up a customers parcel collect screen when you pull it out of the holster etc to use it,
BingBong
EX ROYAL MAIL
Posts: 755
Joined: 12 May 2011, 12:36
Gender: Female
Location: the north

Re: Whoops!!!

Post by BingBong »

Everything we use is built to fail. From the walks, to the vans, to trolleys to pdas.
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