ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Royal Mail Centre - Bristol Filton

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
Sez1
Posts: 6
Joined: 20 Jul 2024, 22:54
Gender: Female

Royal Mail Centre - Bristol Filton

Post by Sez1 »

Hi does anyone know if there are delay issues at this centre? Ordered some clothing from Australia. The tracking states it’s in transit but reached Bristol Mail Centre on 27 June and now hasn’t moved.

From ringing Royal Mail they have declared it as lost and to go back to the sender. I have done and they are supposed to be sending replacement products. However, I also noticed someone else had a package from the same company which has also been stuck since 3 July.

Could it be possible that they have lost these packages or it’s still stuck there?

Thank you.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72316
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Royal Mail Centre - Bristol Filton

Post by TrueBlueTerrier »

Without a tracking number to see the most recent scans, it's difficult to say. You mention Filton IIRC correctly the airport there has a customs point so its possible that its being checked there.
All post by me in Green are Admin Posts.May use chatgp to generate posts
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
Retired
Sez1
Posts: 6
Joined: 20 Jul 2024, 22:54
Gender: Female

Re: Royal Mail Centre - Bristol Filton

Post by Sez1 »

Hi I don’t really want to add tracking number but was as follows:

Royal Mail tracked 48

Sender dispatching item
Thursday 20 June at 8:19am

Item received
Wednesday 26 June at 10.29pm
Princess Royal Parcel Hub

Item received
Thursday 27 June at 9:50pm
Bristol Mail Centre

Thursday 27 June at 9:50pm
In Transit
Your item has reached Bristol Mail Centre and will now be sent to your local delivery office.

This is how it’s been since then. Do you think it could still be in a cage somewhere or worth speaking to the local delivery office and see if they could shed any light on this?

Thanks
Stinkycat22
Posts: 56
Joined: 20 Nov 2022, 07:15
Gender: Female

Re: Royal Mail Centre - Bristol Filton

Post by Stinkycat22 »

Bristol MC might have delays. I sent something on Friday with tracked 24. It's just a game. Got to Bristol MC but buyer hasn't got it yet. Should have been out for delivery yesterday or today but I guess he gotta wait till tomorrow now. Hopefully they don't lose it because I don't really wanna have to refund.
Sez1
Posts: 6
Joined: 20 Jul 2024, 22:54
Gender: Female

Re: Royal Mail Centre - Bristol Filton

Post by Sez1 »

Well good luck. The seller sent out a second package which currently states:

In transit

Your item has reached Bristol Mail Centre and will now be sent to your local delivery office

Expected: 27 July 2024

This hasn’t changed since yesterday so fingers crossed this one turns up. As it’s an Australian company, they don’t have to refund and will only offer a credit note or re-delivery…which I don’t really want either if it fails again so hopefully it will arrive.

It’s been a month now and the first package has failed to move.
Sez1
Posts: 6
Joined: 20 Jul 2024, 22:54
Gender: Female

Re: Royal Mail Centre - Bristol Filton

Post by Sez1 »

Stinkycat22 wrote:
28 Jul 2024, 12:44
Bristol MC might have delays. I sent something on Friday with tracked 24. It's just a game. Got to Bristol MC but buyer hasn't got it yet. Should have been out for delivery yesterday or today but I guess he gotta wait till tomorrow now. Hopefully they don't lose it because I don't really wanna have to refund.
Did your buyers turn up because my second parcel also seems to have gone in the abyss! Why the seller is using Royal Mail is beyond me!
Stinkycat22
Posts: 56
Joined: 20 Nov 2022, 07:15
Gender: Female

Re: Royal Mail Centre - Bristol Filton

Post by Stinkycat22 »

Sez1 wrote:
02 Aug 2024, 17:13
Stinkycat22 wrote:
28 Jul 2024, 12:44
Bristol MC might have delays. I sent something on Friday with tracked 24. It's just a game. Got to Bristol MC but buyer hasn't got it yet. Should have been out for delivery yesterday or today but I guess he gotta wait till tomorrow now. Hopefully they don't lose it because I don't really wanna have to refund.
Did your buyers turn up because my second parcel also seems to have gone in the abyss! Why the seller is using Royal Mail is beyond me!
Tracking is still stuck on Bristol MC but I know it got delivered because my buyer left me positive feedback. So, RM delivered it but never scanned it or took a pic. Luckily my.buyer was honest because they could have scammed me and claimed no delivery thanks to RM :coolr
Sez1
Posts: 6
Joined: 20 Jul 2024, 22:54
Gender: Female

Re: Royal Mail Centre - Bristol Filton

Post by Sez1 »

Stinkycat22 wrote:
17 Aug 2024, 18:08
Sez1 wrote:
02 Aug 2024, 17:13
Stinkycat22 wrote:
28 Jul 2024, 12:44
Bristol MC might have delays. I sent something on Friday with tracked 24. It's just a game. Got to Bristol MC but buyer hasn't got it yet. Should have been out for delivery yesterday or today but I guess he gotta wait till tomorrow now. Hopefully they don't lose it because I don't really wanna have to refund.
Did your buyers turn up because my second parcel also seems to have gone in the abyss! Why the seller is using Royal Mail is beyond me!
Tracking is still stuck on Bristol MC but I know it got delivered because my buyer left me positive feedback. So, RM delivered it but never scanned it or took a pic. Luckily my.buyer was honest because they could have scammed me and claimed no delivery thanks to RM :coolr
So I never received either parcel which is now 10 weeks and 6 weeks of being lost. The company sent a third package which I had delivered to a relative’s address who are based near Swindon MC. It arrived there early hours of the morning and was delivered the same day. So I got it eventually and will avoid Bristol in future 🙄