There was a charge initially, think it was around 75p per item.Mr Rush wrote: ↑09 Jul 2024, 17:21You're invoking the line 'it takes no extra time' (as applied to lapsing, COLOD, deliver to neighbour, PC, etc etc) while I'm saying there's no such thing as a free lunch. Someone correct me, but Parcel Collect wasn't free initially was it? Or at least the rolling 100% discount creates the impression that there should be a charge.
This sounds like a far better case of RM abusing its market position for Ofcom to investigate than that Whistl BS.LouBarlow wrote: ↑09 Aug 2023, 08:18If you charge extra on top of the postage, it will dissuade people from using the service entirely. They will simply drop it into a Post Office when passing, and we lose money via the cut the PO takes from posting this way. It is a way to build up loyalty and establish a user base that you can then eventually start charging. It is a way to build up loyalty and establish a user base that you can then eventually start charging.
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Parcel collect
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Barnacle
- Posts: 2898
- Joined: 13 Dec 2022, 16:58
- Gender: Female
- Location: Earth
Re: Parcel collect
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
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LouBarlow
- Posts: 4709
- Joined: 15 Oct 2007, 18:56
Re: Parcel collect
Given the increase in postage rates, since it launched, the 75p fee is likely being absorbed by those alone. Look, I’m not saying it takes no time, but there is no way it is losing RM money. If I get 5-6 a day it is a lot, and collecting them takes as long as delivering parcels, and given they have dropped off by at least this amount daily, it isn’t eating into my time significantly. In my experience, it is repeat customers too, which it benefits RM to keep sweet.Mr Rush wrote: ↑09 Jul 2024, 17:21You're invoking the line 'it takes no extra time' (as applied to lapsing, COLOD, deliver to neighbour, PC, etc etc) while I'm saying there's no such thing as a free lunch. Someone correct me, but Parcel Collect wasn't free initially was it? Or at least the rolling 100% discount creates the impression that there should be a charge.
This sounds like a far better case of RM abusing its market position for Ofcom to investigate than that Whistl BS.LouBarlow wrote: ↑09 Aug 2023, 08:18If you charge extra on top of the postage, it will dissuade people from using the service entirely. They will simply drop it into a Post Office when passing, and we lose money via the cut the PO takes from posting this way. It is a way to build up loyalty and establish a user base that you can then eventually start charging. It is a way to build up loyalty and establish a user base that you can then eventually start charging.
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LouBarlow
- Posts: 4709
- Joined: 15 Oct 2007, 18:56
Re: Parcel collect
Why did you re-register after your previous account here was banned, just to reply to literally all the posts I make? I’m flattered you missed me that muchBounced_Czech wrote: ↑09 Jul 2024, 18:58The straw clutching is a bit sad. Why are you so invested in trying to prove the lie that delivery isn't an utter shitshow?LouBarlow wrote: ↑09 Jul 2024, 18:14Given the increase in postage rates, since it launched, the 75p fee is likely being absorbed by those alone. Look, I’m not saying it takes no time, but there is no way it is losing RM money. If I get 5-6 a day it is a lot, and collecting them takes as long as delivering parcels, and given they have dropped off by at least this amount daily, it isn’t eating into my time significantly. In my experience, it is repeat customers too, which it benefits RM to keep sweet.Mr Rush wrote: ↑09 Jul 2024, 17:21You're invoking the line 'it takes no extra time' (as applied to lapsing, COLOD, deliver to neighbour, PC, etc etc) while I'm saying there's no such thing as a free lunch. Someone correct me, but Parcel Collect wasn't free initially was it? Or at least the rolling 100% discount creates the impression that there should be a charge.
This sounds like a far better case of RM abusing its market position for Ofcom to investigate than that Whistl BS.LouBarlow wrote: ↑09 Aug 2023, 08:18If you charge extra on top of the postage, it will dissuade people from using the service entirely. They will simply drop it into a Post Office when passing, and we lose money via the cut the PO takes from posting this way. It is a way to build up loyalty and establish a user base that you can then eventually start charging. It is a way to build up loyalty and establish a user base that you can then eventually start charging.